Caoilin
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Subject:
holy fk blizzard
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i can't get into my account because the authenticator is fking up, so i have to wait for a csr to help a naga out. 79 minute expected call time.
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"Cao is really an asexual cricket from outer space" - Bernion "I just wish you had man bits" - ShalisR "i'll be your dirty ignorant redneck if you will be my drugged out cripple bitch" - shaggynuts24 "again, I'm stupid" - Brandun
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Shazami
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Subject:
holy fk blizzard
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Try re-sync'ing?
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Caoilin
Title: Instigator
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Subject:
holy fk blizzard
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i've done that. i need them to remove the authenticator so i can readd it i think. so annoying.
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"Cao is really an asexual cricket from outer space" - Bernion "I just wish you had man bits" - ShalisR "i'll be your dirty ignorant redneck if you will be my drugged out cripple bitch" - shaggynuts24 "again, I'm stupid" - Brandun
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Shazami
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holy fk blizzard
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So you want a way to remove the authenticator without your permission?? Defeats the purpose of the authenticator in the first place...
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Gaevren
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Subject:
holy fk blizzard
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I think what she wants is for it to work in the first place, or in the absence of that, a reasonable wait time when calling customer service. 79 minutes is ridiculous! Also this makes me glad I never bothered with those damn authenticators.
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Shazami
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Subject:
holy fk blizzard
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*shrug* Guess I got lucky then when I called in to have the authenticator removed from my account after forgetting to remove it just before wiping the ipad. I was on hold only for like 2 min... but granted, this was like a year ago, maybe a year and half...
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Fozzie_Bear
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Subject:
holy fk blizzard
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working at their call center must be like a small slice of hell.
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The Oatmeal Butterscotch paired with a Snickerdoodle turned my cynical penis into a happy vagina Then after an Oatmeal Cranberry and Double Chocolate, it made my new vagina spontaneously sing the Trolololo Song in an elevator. ---AkagiyamaMissile
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-Abysmal-
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Subject:
holy fk blizzard
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i just logged out, and back in, and out again. i have no problems at all.
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Caoilin
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Subject:
holy fk blizzard
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omg i accidentally hung up the phone. well i just saw the remove authenticator form on their website and i conveniently have a scan of my driver's license to use for it. woo
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"Cao is really an asexual cricket from outer space" - Bernion "I just wish you had man bits" - ShalisR "i'll be your dirty ignorant redneck if you will be my drugged out cripple bitch" - shaggynuts24 "again, I'm stupid" - Brandun
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-Foxy-
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Subject:
holy fk blizzard
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so you up and working now?
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gatzby
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holy fk blizzard
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Caoilin posted: omg i accidentally hung up the phone. well i just saw the remove authenticator form on their website and i conveniently have a scan of my driver's license to use for it. woo
Don't use that function if you don't want to wait a week or more to get into your account. I tried it once, ended up calling after 4 days to have them do it over the phone.
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Goltore
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Subject:
holy fk blizzard
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Ive never had any trouble getting through on the phone in less than a few minutes, and last time I called was right after SC2 came out, so I'm sure traffic was heavy. Try calling tomorrow, since today is Sunday after all. Holiday weekend(-ish), I'm sure its a skeleton crew today. EDIT In the meantime, there is a Walking Dead marathon on AMC all today in prep for the season finale tonight.
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