Eager_Igraine
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Subject:
EA Bans My Account When I Change My Password, Customer Support "Can't Help"
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/blog
I changed my password last week. Downloaded the ME3 demo over the weekend and couldn't get it to run. The Origin software would close whenever I got to the ME3 splash screen. So I logged into my EA account and got the "banned" message, got a live customer service rep who said it couldn't be helped and my ticket would be escalated to the 'senior division' (other evidence indicated I was chatting with someone on the other end of translation software). Four days later, no e-mail from EA, so I hit up another live rep who goes through the whole info routine, verifies that yes my account has been banned and is it ok if they escalate my ticket to the 'senior division'? I say that's what happened four days ago, when can I expect a response from the senior division.
"If you need help with anything else, please feel free to contact us anytime!"
The chat session has ended. Please contact us again if you need further help.
/rage
WTF did Bioware have to get picked up by EA?
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I radiate more heat than light.
I know what you're trying to do but you're just sailing another failboat over the falls. - imaloon1
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sweeny_comodore
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Subject:
EA Bans My Account When I Change My Password, Customer Support "Can't Help"
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ANYTIME you talk to tech support the first question you should be asking is "can i talk to your supervisor?"
i usually prefer the direct statement method "hi. let me talk to your supervisor."
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Jesus? No, but there is indeed a god shaped hole in the heart of man, why is yours so empty? -- snarf igraine the original monotheism: http://en.wikipedia.org/wiki/Phallus
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Mastara
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Subject:
EA Bans My Account When I Change My Password, Customer Support "Can't Help"
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OWNED!
KKTHKXBYE
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Boooooommmm Heeeaaaddddshhhhooooottttt! http://www.carellaross.com/img/truth_its_the_new_hate_speech.jpg Mastatheimposta - 10L2 SB Merlin
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__Bonk__
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Subject:
EA Bans My Account When I Change My Password, Customer Support "Can't Help"
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PWNED!
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I keep my eyes fixed on the sun!
A change in feeling is a change in destiny.
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Eager_Igraine
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Subject:
EA Bans My Account When I Change My Password, Customer Support "Can't Help"
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sweeny_comodore posted:
ANYTIME you talk to tech support the first question you should be asking is "can i talk to your supervisor?"
i usually prefer the direct statement method "hi. let me talk to your supervisor."
I've tried that as well, EA tends to end tech support conversations when I do that.
-----signature-----
I radiate more heat than light.
I know what you're trying to do but you're just sailing another failboat over the falls. - imaloon1
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Eager_Igraine
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Subject:
EA Bans My Account When I Change My Password, Customer Support "Can't Help"
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Mastara posted:
OWNED!
KKTHKXBYE
That's very Christian of you.
-----signature-----
I radiate more heat than light.
I know what you're trying to do but you're just sailing another failboat over the falls. - imaloon1
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Abaddon_Ambrosius
Title: Retired Theurgist TL
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Subject:
EA Bans My Account When I Change My Password, Customer Support "Can't Help"
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Eager_Igraine posted:
So I logged into my EA account...
Well, there's your mistake.
-----signature-----
In the immortal words of Socrates - "I drank what?"
"God you guys suck at the internet - how can you fail to locate porn?!" - Eternal_Midnight
"Knowing means nothing." - Fat-badger
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Eager_Igraine
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Subject:
EA Bans My Account When I Change My Password, Customer Support "Can't Help"
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Abaddon_Ambrosius posted:
Eager_Igraine posted:
So I logged into my EA account...
Well, there's your mistake.
Yeah well, apparently EA couldn't buy Steam, so they built their own busted version of DRM that is required for games of the talent they've purchased and whore out.
-----signature-----
I radiate more heat than light.
I know what you're trying to do but you're just sailing another failboat over the falls. - imaloon1
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Special-Fred
Title: Sultan of Spank
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Subject:
EA Bans My Account When I Change My Password, Customer Support "Can't Help"
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chargebacks
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Eager_Igraine
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Subject:
EA Bans My Account When I Change My Password, Customer Support "Can't Help"
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Special-Fred posted:
chargebacks
?
-----signature-----
I radiate more heat than light.
I know what you're trying to do but you're just sailing another failboat over the falls. - imaloon1
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