ian0rz
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Subject:
Thinking of coming back, but facing multiple challenges. Advice?
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Hello!
After a fit of nostalgia I am considering reactivating and coming back to check on the world of AC. However, given how many years it's been I am facing some challenges.
First issue(s):
--I don't remember my account name.
--As if that were not enough, I no longer have access to the email address associated with the account. Pre-gmail days... gah!!
Lacking this info how could I proceed to reactive my account? It'd be nice to visit my much loved and much neglected 126 toon. I have miraculously found my old copy of the game and have at least one of the cd keys that was associated with one of my accounts. I have some hope that this, combined with perhaps answering some old billing info questions, would allow me to reclaim/reactivate my long lost character.
Second, and much smaller issue - I'm unable to access original forum account. Hopefully Murron can provide assistance with this as she asked for further info in another thread.
Or, is this all too much fuss and should I instead start from scratch with a free trial? I do remember how crazy it was to level 1-126 although I gather this is much faster now?
Cheers,
Ian (aka Spooged)
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-Daki-
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Subject:
Thinking of coming back, but facing multiple challenges. Advice?
|
If you know enough info about your account, it is possible to retrieve it. It took a couple of weeks for Turbine to reset our old accounts (husband and I). You do have to pay for the service though and they will ask questions about the accounts
http://support.turbine.com/ics/support/default.asp?deptID=24001
-----signature-----
Daki/ Opossum/ Rosemary/Shashi/ Dakiri
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murron2
Title: Bloom where you are planted!
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Subject:
Thinking of coming back, but facing multiple challenges. Advice?
|
Hi again  To try and get your old VN board name back, you need to contact Customer Service . I really do not know if it is possible after October 15, but they can tell you for certain I 'lost' my original board name back when they switched over 10 years ago...so I understand where you are coming from
What Daki said is true Many folks have gotten their accounts back that way.
If you need to wait weeks and you have the itch, you can get 14 Day Free Trial Here.
Best of Luck...Truly
~Murron~
-----signature-----
PEACE...
it means to be in the midst
of noise, trouble and strife
and still be calm
in your heart.
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ian0rz
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Subject:
Thinking of coming back, but facing multiple challenges. Advice?
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Thanks. I have initiated the support requests with Turbine. They are being helpful so far. They found my toon/account and gave me a hint at my old zone name. Im currently waiting to hear back if I guessed correctly. From there, I have to send in another request to get them to integrate the old zone id into the new account system or some such.
As for the msg board account - thanks, I'll give that a shot. What was your name before the change? Murron1? 
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ian0rz
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Subject:
Thinking of coming back, but facing multiple challenges. Advice?
|
Hello!
After a fit of nostalgia I am considering reactivating and coming back to check on the world of AC. However, given how many years it's been I am facing some challenges.
First issue(s):
--I don't remember my account name.
--As if that were not enough, I no longer have access to the email address associated with the account. Pre-gmail days... gah!!
Lacking this info how could I proceed to reactive my account? It'd be nice to visit my much loved and much neglected 126 toon. I have miraculously found my old copy of the game and have at least one of the cd keys that was associated with one of my accounts. I have some hope that this, combined with perhaps answering some old billing info questions, would allow me to reclaim/reactivate my long lost character.
Second, and much smaller issue - I'm unable to access original forum account. Hopefully Murron can provide assistance with this as she asked for further info in another thread.
Or, is this all too much fuss and should I instead start from scratch with a free trial? I do remember how crazy it was to level 1-126 although I gather this is much faster now?
Cheers,
Ian (aka Spooged)
-----signature-----
|
|
Link to this post
|
-Daki-
Posts:
3,339
Registered:
Jul 20, '00
Extended Info (if available)
Real Post Cnt: 3,049
User ID: 35,843
|
Subject:
Thinking of coming back, but facing multiple challenges. Advice?
|
If you know enough info about your account, it is possible to retrieve it. It took a couple of weeks for Turbine to reset our old accounts (husband and I). You do have to pay for the service though and they will ask questions about the accounts
http://support.turbine.com/ics/support/default.asp?deptID=24001
-----signature-----
Daki/ Opossum/ Rosemary/Shashi/ Dakiri
|
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Link to this post
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murron2
Title: Bloom where you are planted!
Posts:
18,309
Registered:
Jan 6, '02
Extended Info (if available)
Real Post Cnt: 18,004
User ID: 595,429
|
Subject:
Thinking of coming back, but facing multiple challenges. Advice?
|
Hi again To try and get your old VN board name back, you need to contact Customer Service . I really do not know if it is possible after October 15, but they can tell you for certain I 'lost' my original board name back when they switched over 10 years ago...so I understand where you are coming from
What Daki said is true Many folks have gotten their accounts back that way.
If you need to wait weeks and you have the itch, you can get 14 Day Free Trial Here.
Best of Luck...Truly
~Murron~
-----signature-----
PEACE...
it means to be in the midst
of noise, trouble and strife
and still be calm
in your heart.
|
|
Link to this post
|
ian0rz
Posts:
????
Registered:
????
Extended Info (if available)
Real Post Cnt: 0
User ID: 0
|
Subject:
Thinking of coming back, but facing multiple challenges. Advice?
|
Thanks. I have initiated the support requests with Turbine. They are being helpful so far. They found my toon/account and gave me a hint at my old zone name. Im currently waiting to hear back if I guessed correctly. From there, I have to send in another request to get them to integrate the old zone id into the new account system or some such.
As for the msg board account - thanks, I'll give that a shot. What was your name before the change? Murron1?
-----signature-----
|
|
Link to this post
|
