Author Topic: Account Center
Holly_GoLightly 
Posts: 232
Registered: May 8, '09
Extended Info (if available)
Real Post Cnt: 232
User ID: 1,356,741
Subject: Account Center
I am unable to log into the account center to cancel my account.
Anyone else having issues with the account center?

 

-----signature-----
Unchainedmelody, RR12 Chanter
Hollly GoLightly, RR12 Thane
Romantique, RR10 Tic
Link to this post
PasswordLLOTH 
Title: i can haz title
Posts: 15,288
Registered: Jun 13, '07
Extended Info (if available)
Real Post Cnt: 15,238
User ID: 1,228,994
Subject: Account Center
no

 

-----signature-----
"Password, you and I both know your posting style is quintessential of baiting/trolling." - Chanell
"never listen to anything Password says, he is a creature devoted to chaos and misery. " - Pentegarn
Link to this post
Saxona 
Title: Viking of Paragon
Posts: 15,996
Registered: Nov 17, '03
Extended Info (if available)
Real Post Cnt: 15,730
User ID: 858,919
Subject: Account Center
Did you create your EA account?

 

-----signature-----
- Grace -
People who don't punch their ponies make me sick.
Link to this post
tordensnegl 
Posts: 137
Registered: May 9, '11
Extended Info (if available)
Real Post Cnt: 137
User ID: 1,419,529
Subject: Account Center
your not alone, account center is really buggy, when i try and log in(yes ive got an ea account) i get:

Error


There was an error processing your request

Return to the homepage.

if i then try and create a new ea accout with a new email i just get:

Access Forbidden


Your IP address, xxx.xxx.xxx.xxx, has been denied access.
If you have received this message in error, please contact support at (650) 628-1001. Phone support hours are 10:00 am - 10:00 pm eastern time, Monday through Friday.


no clue what to do called support but after waiting in line for 45 min i gave up

 

-----signature-----
(none)
Link to this post
Holly_GoLightly 
Posts: 232
Registered: May 8, '09
Extended Info (if available)
Real Post Cnt: 232
User ID: 1,356,741
Subject: Account Center
I think im going to have to cancel my credit card to cancel my account

 

-----signature-----
Unchainedmelody, RR12 Chanter
Hollly GoLightly, RR12 Thane
Romantique, RR10 Tic
Link to this post
Legiliwin 
Posts: 198
Registered: Dec 13, '08
Extended Info (if available)
Real Post Cnt: 198
User ID: 1,340,917
Subject: Account Center
I had problems attempting to cancel my one remaining open account as well. It asks for login then will not recognize the login at all. When I went to open the contact us page it took me to a EA account creation page and required me to create a EA account to access contact info for Mythic. Instead I used VN search to get the Mythic phone number (703-934-0169) but when I called it said the shortest wait time currently was 40 minutes so I hung up. Not going wait 40+ minutes on a call that is not toll-free.
You should not have to cancel your CC to stop charges. You can contact your card provider and explain to them Mythic is not allowing you access to your account to stop the charges and they will gladly put a stop payment on them for you and should not charge you a fee for this. There should be a toll-free number on the back of the card.

 

-----signature-----
(none)
Link to this post
Kilduce 
Posts: 1,958
Registered: Mar 17, '05
Extended Info (if available)
Real Post Cnt: 1,924
User ID: 1,036,029
Subject: Account Center
I have a feeling that this change was made so that war and daoc can be one sub.

 

-----signature-----
Link to this post
Holly_GoLightly 
Posts: 232
Registered: May 8, '09
Extended Info (if available)
Real Post Cnt: 232
User ID: 1,356,741
Subject: Account Center
Kilduce posted:
I have a feeling that this change was made so that war and daoc can be one sub.


that would be a smart move on their part.

 

-----signature-----
Unchainedmelody, RR12 Chanter
Hollly GoLightly, RR12 Thane
Romantique, RR10 Tic
Link to this post
Mr.Doomzdave 
Title: I can has title
Posts: 10,025
Registered: Feb 7, '04
Extended Info (if available)
Real Post Cnt: 9,443
User ID: 892,380
Subject: Account Center
refresh the page, I had the same issue.

 

-----signature-----
*Dunlich* druid, ~Myst~ *Dunxooty* bainshee
*Raviann* Valkyrie ++Black Heart Pirates++
*Popeyepete* Necromancer ++BHP++
Link to this post
Nabs01 
Posts: 163
Registered: Apr 10, '09
Extended Info (if available)
Real Post Cnt: 163
User ID: 1,353,925
Subject: Account Center
Their account center is broke, like everything else.

 

-----signature-----
(none)
Link to this post
Siolith 
Posts: 127
Registered: Aug 29, '08
Extended Info (if available)
Real Post Cnt: 127
User ID: 1,318,052
Subject: Account Center
I got my main account back up and running but my 2nd account is still down even after linking accounts and talking with customer no-service on the phone.

 

-----signature-----
DAoC: Gaheris - Siolith, Other Sio toons, Marthidus, Kwickdraw, Decending, Snowballfight
DAoC: Ywain Mid - ArtillaryFire, Mybologna, Lehmllikar
DAoC: Ywain Alb - Mythical, Cracklin, Xingshou
Link to this post
BigBadJeorr 
Posts: 430
Registered: Nov 8, '07
Extended Info (if available)
Real Post Cnt: 430
User ID: 1,263,032
Subject: Account Center
Kilduce posted:
I have a feeling that this change was made so that war and daoc can be one sub.


They were already in the same account.

 

-----signature-----
Link to this post
Holly_GoLightly 
Posts: 232
Registered: May 8, '09
Extended Info (if available)
Real Post Cnt: 232
User ID: 1,356,741
Subject: Account Center
well this is amusing

last week, i decided to cancel my account, but gave up because i could not log into the account center

so i changed my mind and decided i may as well stay for awhile

today i have an email from Mythic saying my sub is expired . . .

 

-----signature-----
Unchainedmelody, RR12 Chanter
Hollly GoLightly, RR12 Thane
Romantique, RR10 Tic
Link to this post
LordWhiteTiger 
Posts: 531
Registered: Oct 9, '09
Extended Info (if available)
Real Post Cnt: 531
User ID: 1,372,955
Subject: Account Center
Holly_GoLightly posted:
well this is amusing

last week, i decided to cancel my account, but gave up because i could not log into the account center

so i changed my mind and decided i may as well stay for awhile

today i have an email from Mythic saying my sub is expired . . .


Subscriptions do NOT automatically renew now. You have to actually log in to resub. (At least I had to for all 8 of my accounts, after fighting for 2 weeks to get ACCESS to my accounts through the EA accounts/Account Management)

 

-----signature-----
http://gimpchimp.etilader.com/display.php?user=Albhir, Albhir2, Albhir3
GM: The Ruffian Band (Hib) White Tigers (Alb) Royal White Tigers (Mid)
GM: Black Ruffian Dragons (Gaheris)
Ard Tiarna Ubershorty (Officer for The Jaded Ones *Gaheris*)
Link to this post

Valid XHTML 1.0 Transitional Powered by PHP