Author Topic: Computer Crash / Black screen Only with DAoC
Swiftbones 
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Subject: Computer Crash / Black screen Only with DAoC
Hey everyone, I just saw an old topic on this forum and read thru it unfortunatly it was closed and the issue never solved, I have the exact same problem and it is only while playing Daoc, I quadbox wow, run SC2, with a movie on the 2nd monitor and HoN running in the background without the slightest bit of lack / cpu problems, but entering DAoC .. the computer can black screen in 5secs, or if I enter it slowly, dont zone 2 fast dont tab out close all background things I can run it a while longer.

What strikes me funny was reading thru the other post, that dude has the exact same problem and I have already tried:

New ram, Older drivers, Vista/Win7 ulti OS. Clean install, format.

Specific Information I'd like to share ; Went over to a friend cos he had the ram and different OS I could test out, when Win7 was installed with new drivers it ran for a while with no problems then crashed, we tried taking out 1 set of ram then testing them and swapping the problem persisted, then we tried his and it worked for like 1hour or something, and unfortunatly at that point I was out of time and had to drive off,

We thought we fixed the problem since it didnt occur in 1h with me duel boxing DAoC alt tabbing like a crazy using 2 accs, when I later came home I booted up the pc and realised I didnt have any sound because I only brought the pc and a monitor for the check, so X-fi fatal1ty extreme soundcard drivers got installed and the problem occured instantly..

Dunno if this has anything to do with it, or some old files still stacked on the comp but as it struck me the sound drivers / card might be the reason I removed it from the comp along with a driver uninstall.

At that point the problem occured again everytime I entered the game,

The second important info is that I tried to log into the game on a toon and alt tab, doing so I could sit on the desktop, watch a movie listen to music, play another game, no problems at all
but at the exact second that I maximized daoc INSTANT Black Screen of Death <--- .. this was a test cos I had a hunch that it was gonna happen and it did.

Saying so I also expect it to be some acceleration problem with graphic or virtual memory clocking up, I have little technical knowledge of computers so I have no clue on pinpointing the problem, this has persisted thruout the last 2 weeks and so I thought it was about time to stop reading forums and opening one myself since I've tried almost everything they surguested on every forum.

Hope you guys can help me solve this mystery
Thx in advance

Here is a link of the other dudes Topic its detailed in what problems I am experiencing aswell

http://vnboards.ign.com/pc_generalhardwaresoftware_tech_support_board/b22497/112494134/p1

 

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Mortalis3 
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Subject: Computer Crash / Black screen Only with DAoC
Swiftbones posted:
We thought we fixed the problem since it didnt occur in 1h with me duel boxing DAoC alt tabbing like a crazy using 2 accs, when I later came home I booted up the pc and realised I didnt have any sound because I only brought the pc and a monitor for the check, so X-fi fatal1ty extreme soundcard drivers got installed and the problem occured instantly..

Did the game run at your house without the sound drivers installed? I recall that I frequently had issues with the sound card/sound drivers interferring with other things. My mouse really strikes home as it would cause the little blinky box issue.

 

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Swiftbones 
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Subject: Computer Crash / Black screen Only with DAoC
Yes the game ran at my house without the sound drivers installed for about an hour

 

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Mortalis3 
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Subject: Computer Crash / Black screen Only with DAoC
Try running the game after you uninstall the sound card and it's driver. Physically take the card out of the machine. Use the onboard if you have to have sound.
Oh, by the way...that brings up another item. Is the onboard sound disabled in the BIOS if you are using the add-on sound card?

 

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Swiftbones 
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Subject: Computer Crash / Black screen Only with DAoC
Just went into BIOS and disabled the HD Audio onboard sound, problem still appearing will try and remove the other soundcard and remove drivers in a few, gonna let u know what the status is then

Note, I also went into H_KEY Regs and tweaked some win settings, after doing that if I am on skype with ppl I can hear them for like 20-30secs after black screen starts then the comp looses all feedback, so its like the comp is still working for some time after the BS before tapping in h_keys it would instantly cut skype / any sound on the pc

 

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Swiftbones 
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Subject: Computer Crash / Black screen Only with DAoC
Alright newest update, removed soundcard and drivers no change

Went into regedit : HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\AudioSrv and changed start values which disables all sound on windows entirely so it isnt a sound issue either

starting to think it is something else, 2 components maybe that when interacting with eachother causes the black screen, I am all out of ideas now

Tried everything I could think of that has been posted on other forums aswell

Kinda thinking its something so small or common that I've missed it, the most incredible thing is the other 15forum threads I've read with ppl also having this problem and still no one has come up with a solution.

 

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Mortalis3 
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Subject: Computer Crash / Black screen Only with DAoC
Persoanlly, I had an issue with the sound card and the network card but it wasnt enough to black screen me. My mouse would just start acting funny. It was a shot in the dark. Sorry it didnt work.

 

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Lonestar_1 
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Subject: Computer Crash / Black screen Only with DAoC
Did you try uninstalling video drivers and then reinstall the video drivers and DX. You don't have alchemy installed?

 

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Swiftbones 
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Subject: Computer Crash / Black screen Only with DAoC
Yes I've tried that with the 275whql drivers and olders like 191. doesnt seem to fix the problem and no Alchmy, theres 3D Vision, PhysX, and OpenAL

 

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Speak-pkhq 
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Subject: Computer Crash / Black screen Only with DAoC
in hardware manager device listing, show devices by IRQ. see if anything is sharing IRQ with vidcard, soundcard, network card, USB. those are the major ones i've dealt with. once you have the IRQ listing, and if two or more of those major devices are sharing the same IRQ, disable (preferably totally remove from the system) one of them and try the game again.

in the past, i've had to disable entire USB chains to free up IRQs, move nics/soundcards to other slots to free up/change their IRQs and so on.

good luck

 

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Swiftbones 
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Subject: Computer Crash / Black screen Only with DAoC
man that last reply got my hopes up, saw 2 IRQs on the same line and thought I'd try to change em but apparently I couldnt delete 1 and it would reinstall itself next time I reboot, and my usb network is connected thru the MOBO so I have no way of changing their number.. this is how it looks

(ISA) (00) System Timer
(ISA) (04) Communications Port (COM1)
(ISA) (06) Standard floppy disk controller
(ISA) (08) System CMOS/Real time clock
(ISA) (13) Numeric data processor
(ISA) (14) ATA Channel 0
(ISA) (15) ATA Channel 1
(PCI) (16) NVIDIA GeForce GTX 295
(PCI) (16) NVIDIA GeForce GTX 295
(PCI) (18) Creative SB X-Fi
(PCI) (19) Texas Instruments 1394 OHCI Compliant Host Controller
(PCI) (20) NVIDIA nForce 10/100/1000 Mbps Ethernet
(PCI) (20) Standard OpenHCD USB Host Controller
(PCI) (22) NVIDIA nForce Serial ATA Controller
(PCI) (23) NVIDIA nForce Serial ATA Controller
(PCI) (23) Standard Enhanced PCI to USE Host Controller
(PCI) (-2) PCI Express standard Root Port

Tried all usb ports and looked into the cabi its secured on the MOBO there are no stand alone USB pins, can change it from 23 to 22 by deleting it taking out mouse/keyboard and connecting it to the other set of usb connections after a reboot.

 

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Speak-pkhq 
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Subject: Computer Crash / Black screen Only with DAoC
sorry, i should have mentioned also that you can just right-click the item and choose Disable, which will prevent irq allocation to it. that's a pretty quick test too, but not "as good" as removing it completely from the system.

(PCI) (20) NVIDIA nForce 10/100/1000 Mbps Ethernet
(PCI) (20) Standard OpenHCD USB Host Controller

that's really the only duplication i see of any note. i'd start here by right-click-disabling the 2nd one (the usb host controller) and moving any affected devices to another usb slot. then make sure the nic drivers are 100% up to date.

i'd also change the nic settings, set as many options as you can specifically, such as speed & duplex. if your switch/router only supports 100mbs, set the nic to 100mbit/full duplex. if you are plugged into a hub (lol god upgrade already) set it to 100/half duplex. if your equipment is gigabit then go with 1000/full duplex.

also on the nic options, try enabling or disabling offload tcp checksumming (i remember a looooooong time ago some tech posts about this & daoc, and other games).

and let us know what happens tongue

 

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Swiftbones 
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Subject: Computer Crash / Black screen Only with DAoC
SING error
DOMAIN error
R6029
- This application cannot run using the active version of the Microsoft .NET Runtime
Please contact the application's support team for more information.
R6028
- unable to initialize heap
R6027
- not enough space for lowio initialization
R6026
- not enough space for stdio initialization
R6025
- pure virtual function call
R6024
- not enough space for _onexit/atexit table
R6019
- unable to open console device
R6018
- unexpected heap error
R6017
- unexpected multithread lock error
R6016
- not enough space for thread data

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
R6009
- not enough space for environment
R6008
- not enough space for arguments
R6002
- floating point not loaded
Microsoft Visual C++ Runtime Library Runtime Error!

Program: <program name unknown> e+000 À~PA €ÿÿGAIsProcessorFeaturePresent KERNEL32

Found this amazing text in the game.dll file opened with a notepad, any idea on what this could be ?

 

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Speak-pkhq 
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Subject: Computer Crash / Black screen Only with DAoC
probably nothing, but have you done all the available windows updates, including optional ones like .net? download & install them all, 1, 3, 3.5, 4 and maybe even 2 if you want. also install the visual c++ runtimes and windows update again. basically hit windowsupdate every time you install another ms product, and keep going to windowsupdate til no more updates are available.

 

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Swiftbones 
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Subject: Computer Crash / Black screen Only with DAoC
Yes I've done that, IRQ is in order aswell, dunno what more options is available happy

maybe is it simply that the MOBO and graphics doesnt work well 2gether regarding DAoC.

Kinda hard to pinpoint the problem when I dont have the spare parts to slowly change out every single component in the Cabbi to check if its a hardware problem or not

might aswell be something in the system

 

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