VN Boards Archive

[VN Boards Archive]

Welcome to the Vault Network forum archive.

This is not a complete archive, time didn't allot us the opportunity to properly backup the majority of the boards deemed "expendable". Most boards on this list have at least 20-40 pages archived (non-logged in pages, 15 topics per page).

Popular boards may have as many as 250 pages archived at 50 topics per page, while others deemed of historical signifigance may be archived in their entirety.

We may not agree with how the board shutdown was managed, but we've done what we could to preserve some of its history in lieu of that.

Please enjoy the archive.
~ Managers, Moderators, VIP's, and regular posters.

Author

Topic: If you have a keychain authenticator and can't log in to reactivate

LlarioLostdoggie Posts: 5,564 Registered: Oct 26, '01 Extended Info (if available) Real Post Cnt: 5,276 User ID: 483,516	Subject: If you have a keychain authenticator and can't log in to reactivate
	You have to contact Blizzard. What happens is if you don't log in for a long time, the authenticator ends up being out-of-sync with the account and Blizzard has to reset it. The gal I talked to said either to call or email them. Symptoms are ... You can't log in but you can reset your password with the "Forgot Password", but after you do this you still can't log in. Mobile authenticators have an option to reset that the user can do, but the keychain authenticators can only be reset by a Blizzard employee. For convenience here are the phone numbers. I sent email but the response was not received in a timely manner. PLEASE NOTE: Emails are processed in the order received during our normal business hours of 7am to 8pm Pacific Time, 7 days a week. We also offer live Billing support by phone during these hours at: 1-800-592-5499, customers in Australia should call 1-800-041-378. Automated phone support is available 24 hours a day, 7 days a week. -----signature----- Daedrielle 50 level bardic dingbat. Alara Fanhammer, for all the whiffing she does. Migrainesoft.com - Computers giving you a headache? We can fix that! WTB: Brain, Patience, Serenity.
	Link to this post
_Warlucky_ Posts: 1,255 Registered: Jul 20, '08 Extended Info (if available) Real Post Cnt: 1,251 User ID: 1,310,012	Subject: If you have a keychain authenticator and can't log in to reactivate
	Good info, just out of curiosity though how long did it take for the problem to show up? -----signature----- (none)
	Link to this post
LlarioLostdoggie Posts: 5,564 Registered: Oct 26, '01 Extended Info (if available) Real Post Cnt: 5,276 User ID: 483,516	Subject: If you have a keychain authenticator and can't log in to reactivate
	She didn't specify how long it took for it to happen. In my case I had not logged in in at least eight or nine months. She said if you are not going to play, you should at least log in once a week to make sure it doesn't happen. -----signature----- Daedrielle 50 level bardic dingbat. Alara Fanhammer, for all the whiffing she does. Migrainesoft.com - Computers giving you a headache? We can fix that! WTB: Brain, Patience, Serenity.
	Link to this post