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| [VN
Boards Archive] |
Welcome to the Vault Network
forum archive.
This is not a complete archive, time didn't allot us the
opportunity to properly backup the majority of the boards
deemed "expendable". Most boards on this list have at least
20-40 pages archived (non-logged in pages, 15 topics per
page).
Popular boards may have as many as 250 pages archived at 50
topics per page, while others deemed of historical
signifigance may be archived in their entirety.
We may not agree with how the board shutdown was managed, but
we've done what we could to preserve some of its history in
lieu of that.
Please enjoy the archive.
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Managers, Moderators, VIP's, and regular posters.
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Topic: ok...so...
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Soul_Crusher_LC
Posts:
6,822
Registered:
May 13, '03
Extended Info (if available)
Real Post Cnt: 6,652
User ID: 801,676
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Subject:
ok...so...
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The last week i have tried my debit card along with 2 of my credit cards, and 2 friends credit cards to subscribe to AC....WHY WILL IT NOT LET ME SUB? all it says is there has been an error blah blah blah....tried turbines site but since my account is not active i cant do anything on there....they really must want AC to die???? Anyone know anything that can help me here? i just need my fix lol
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My Brute \/ http://south-side.mybrute.com South Side AC - Darktide/Leafcull Kthanks.
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shojimbo
Posts:
4,374
Registered:
May 6, '02
Extended Info (if available)
Real Post Cnt: 4,354
User ID: 676,160
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Subject:
ok...so...
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Welcome back,
The best thing to do is to call Turbine. They keep saying on their forums that the billing nonsense is 'fixed', but, obviously, it's not 'fixed'  This is from their support page, I hope it helps...
The Turbine Billing Account Management Site is where you can:
* Activate an account with a product key
* Manage your billing information such as your credit card number and billing address
* Manage your personal information such as your on-file email address
* Change your password or recall it if you have forgotten it
Billing Support Contacts
There are two ways to contact Turbine Billing Support:
By Telephone: 781-407-4020, Monday through Friday 12:00pm EST to 8:45pm EST, except for Holidays.
Via the Internet: Fill out a support request form below.
http://ac.turbine.com/index.php?option=com_content&view=article&id=447:billing-and-account-support&catid=77:asherons-call-support&Item id=75
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Arggash - level 275 Tank/3 School/Bow
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Soul_Crusher_LC
Posts:
6,822
Registered:
May 13, '03
Extended Info (if available)
Real Post Cnt: 6,652
User ID: 801,676
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Subject:
ok...so...
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the internet form i did over a week ago, i called them wednesday and they said its not even showing me trying to put in a card.....so that means its their site basically blocking me??? lol and after being on hold for about 45 minutes i hung up. Customer support? right.
-----signature-----
My Brute \/ http://south-side.mybrute.com South Side AC - Darktide/Leafcull Kthanks.
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Soul_Crusher_LC
Posts:
6,822
Registered:
May 13, '03
Extended Info (if available)
Real Post Cnt: 6,652
User ID: 801,676
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Subject:
ok...so...
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* The system was unable to update your billing information. Please verify your billing information and try again later. If you continue to experience this error, you may wish to try another credit card or contact your issuing bank. To request further assistance, please visit support.turbine.com. [err: 30005]
* Invalid credit card number. [err: -1003]
exact error message for every card i try, mine or not.
And yes, im entering it in right. lol
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My Brute \/ http://south-side.mybrute.com South Side AC - Darktide/Leafcull Kthanks.
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Zuddles
Posts:
22
Registered:
Apr 22, '08
Extended Info (if available)
Real Post Cnt: 22
User ID: 1,290,650
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Subject:
ok...so...
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Call them. You may be on hold for 45mins to a hour but they can enter your cc info over the phone and get it going immediately. I had to do this with 3 accounts.
Good luck,
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(none)
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cuda_girl
Posts:
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Real Post Cnt: 0
User ID: 0
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Subject:
ok...so...
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SOUL!!!! Hiiiii! I tried to send you a PM but it won't let me yet. I got your YIM msg, I deleted it by mistake, but sent one back, and one to your email(not sure if you use that one anymore). I haven't been on YIM in ages, so Im not even sure how much time lapsed between your msg and my reply. Anyway, I'm back IG...sort of...DL'ed the free trial to check it out and see if I want to come back permanent. Gotta try not to get addicted again, but needed a FIX too! This game will never be like the old days but it's like a comfy old shoe. It's been, I dunno, four or so years since I've played but still remember almost everything...amazing!
Well, I hope ya get in...
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AC4LifeXxX
Posts:
464
Registered:
Feb 27, '09
Extended Info (if available)
Real Post Cnt: 464
User ID: 1,349,805
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Subject:
ok...so...
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They said that the major issues billing was having a couple months ago have been fixed.
The current issue from what I understand is that sometimes when a person had a credit card applied to the account which expired there is an issue with putting a new card on the account and you have to e-mail them or call them.
Obviously the people this effects the most are those who are returning after a long absence so their billing info is so old their cards are bound to be expired.
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(none)
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Soul_Crusher_LC
Posts:
6,822
Registered:
May 13, '03
Extended Info (if available)
Real Post Cnt: 6,652
User ID: 801,676
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Subject:
ok...so...
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Cuda, if you are who i think you are....im trying to get IG but it still wont let me...ill go root through my emails, yours should be in there somewhere lol....do you have aim or anything
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My Brute \/ http://south-side.mybrute.com South Side AC - Darktide/Leafcull Kthanks.
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Link to this post
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Soul_Crusher_LC
Posts:
6,822
Registered:
May 13, '03
Extended Info (if available)
Real Post Cnt: 6,652
User ID: 801,676
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Subject:
ok...so...
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i just messaged you back on yahoo with my info
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My Brute \/ http://south-side.mybrute.com South Side AC - Darktide/Leafcull Kthanks.
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cuda_girl
Posts:
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Real Post Cnt: 0
User ID: 0
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Subject:
ok...so...
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Hey, not sure if you are still checking here or not, I'll msg you on YIM too...I got my old account back. It wasn't as hard as I thought, the worst part was being on hold for about 45 mins. As long as you can verify your old info, you're good to go. I had everything BUT my password, good thing I never threw all that stuff out! GL...
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Soul_Crusher_LC
Posts:
6,822
Registered:
May 13, '03
Extended Info (if available)
Real Post Cnt: 6,652
User ID: 801,676
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Subject:
ok...so...
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im finally in
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My Brute \/ http://south-side.mybrute.com South Side AC - Darktide/Leafcull Kthanks.
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