Marlio
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Subject:
Cannot install Decal Alpha
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I am unable to install the new Decal...It tries to install and 3/4 of the way through just stops. I get an error message that says "An error occurred while trying downloading a required file." I have uninstalled decal and decal plugins a number of times, cleared temp files, turned off firewall, rebooted the computer,...Decal devs have made it too difficult to install this time and they cant tell me what to do....I am not a computer nerd so am getting extremely frustrated to the point of almost wanting to play another game, if Turbine isnt going to accomodate players with a program similar to decal.. If any of you guys can help I would greatly appreciate it..mlp633@yahoo.com
Thanks!!! Mar
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Drakier
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Cannot install Decal Alpha
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delete all temp files and internet cache files.
( go to %TEMP% and delete all files )
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ZahKree
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Cannot install Decal Alpha
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OK.. I can add a me too! on my two computers.. 3/4s the way through download it stops.. I have deleted everything Decal on the computers, Cleared temp files and cookies, went in through file explorer and deleted everything else in the temp file area;.. rebooted.. turned off firewall.. Tried again.. same thing.. wish I could provide an export.. No Decal to produce one.. Same thing happened with last version.. can someone please post the file itself... and we can download and try installing that way..
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ZahKree
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Subject:
Cannot install Decal Alpha
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if this helps.. This is the last entry in the install.log
Running checks for package 'Microsoft DirectX 9.0c', phase AfterPackage
The following properties have been set for package 'Microsoft DirectX 9.0c':
Running checks for command 'DX9\dxwebsetup.exe'
Result of running operator 'ValueNotEqualTo' on property 'AdminUser' and value 'True': false
Result of running operator 'ValueExists' on property 'Version9x': false
Result of checks for command 'DX9\dxwebsetup.exe' is 'Install'
'Microsoft DirectX 9.0c' RunCheck result: Unknown
(12/28/2006 10:11:50 PM) Downloading 'decal.msi' from 'http://core.decaldev.com/files/2960/decal.msi' to ''
Download of Application file failed with result -2147467260
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Al-Egre_Arn
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Subject:
Cannot install Decal Alpha
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Check the security permissions on Decal's program folder. On both of my systems, the Decal install cleared the permissions list.
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Vishtani
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Subject:
Cannot install Decal Alpha
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We tried those ... still no luck :/
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Drakier
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Subject:
Cannot install Decal Alpha
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I'm at a loss to what your problem is. It seems strange you'd be able to install Decal alpha7, but not 8
Have you tried running the Setup.exe from your computer and not off the website directly?
(aka... click Save As on the file, then once it's fully downloaded, run it from there)
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Marlio
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Subject:
Cannot install Decal Alpha
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I had no problem with the last version of Decal so it must be some problem with Decal itself..I have saved Decal download to decal folder and tried to install it with no luck. I also tried saving it to desktop and downloading it from there with no luck. I wish they had left the past version of Decal alone until they had an official version of the new one, as they usually do. bahh humbug..... I dont like playing ac without Decal and Lifetank, although I prefer Eltank.....Mar
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Drakier
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Subject:
Cannot install Decal Alpha
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Marlio: This IS the latest official version.
We killed off the old one because we don't want people using it anymore. This latest version was extensively tested, and never encountered that problem. We wouldn't have killed off the old one had there been problems with this latest one.
You can attempt to go to the decal.msi path that is listed a couple of posts up and install that directly, but that's really only a band-aid and doesn't help us or you fix the actual problem.
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Marlio
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Subject:
Cannot install Decal Alpha
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Drakier is there anything different about this new Decal than the other one? I just cant figure out what the problem is....I tried changing my security settings but I dont think it made any difference so restored computer. I have also cleared out all temp folders and cookies. Also, anyone have any suggestions? I;ve never had problems with Decal to this extent, prior to trying to install the new one. Thanks Mar
Someone told me if I unenabled my network connection and turned it back on that may help but Im afraid to try that...Do any of you think it may help??
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Drakier
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Subject:
Cannot install Decal Alpha
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no.
From the error logs, it looks as if it is having trouble finding the %TEMP% path to copy the decal.msi file to.
It says Copying "blah blah blah" to "" which basically means nowhere. Could be an installer issue. Could be a machine configuration issue. I just don't know.
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RareBreed1
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Subject:
Cannot install Decal Alpha
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if this helps.. This is the last entry in the install.log
Running checks for package 'Microsoft DirectX 9.0c', phase AfterPackage
The following properties have been set for package 'Microsoft DirectX 9.0c':
Running checks for command 'DX9\dxwebsetup.exe'
Result of running operator 'ValueNotEqualTo' on property 'AdminUser' and value 'True': false
Result of running operator 'ValueExists' on property 'Version9x': false
Result of checks for command 'DX9\dxwebsetup.exe' is 'Install'
'Microsoft DirectX 9.0c' RunCheck result: Unknown
(12/28/2006 10:11:50 PM) Downloading 'decal.msi' from 'http://core.decaldev.com/files/2960/decal.msi' to ''
Download of Application file failed with result -2147467260
Looks like Dx9 is having a problem.....it shouldn't be.
What do you think Drakier.......I could be wrong though.
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GutterSludge
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Subject:
Cannot install Decal Alpha
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we had some people on harvestgain trying to download , then run..
and it would not work.
only running it from the decal site , would give you the microsoft eula, for the direct x upgrade part of the "setup"
dont know if this would help you, but its helped a few on hg..
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Guttersludge
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Marlio
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Subject:
Cannot install Decal Alpha
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I also could not install the decal utility file. I got a message that said "an error occurred while trying downloading a required file. l You may retry downloading the file or cancel setup. 
When I go into details of this message, I get this message:
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at DecalUtil.DecalUtilMain.doUpdate_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
DecalUtil
Assembly Version: 2.9.4.4
Win32 Version: 2.9.4.4
CodeBase: file:///C:/Program%20Files/Decal/DecalUtil.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:
<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
Thanks for any help...mar
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