Author Topic: AC Crashing...
yaroz_vn 
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Subject: AC Crashing...
Yeah.. I know. Below is my export. happy I believe it's eltank that's crashing me, but I'm not crashing on log off 100% of the time. Sometimes I can log off and right back on.. some times I log off, leave it be for 5 minutes and I get an acclient error. I believe I have everything updated (just updated the video card drivers today, but still had the problem).




Decal (DenAgent.exe) version: 2.9.5.0

type, enabled, name, version, clsid
Plugins, 1, Meginjarder, 3.0.0.10, {0277BF8F-7C11-4FC2-A64D-7C1776CCA881}
Plugins, 1, ELTank v2.6.0.20-Beta-7, 2.6.0.20, {39E9E0F5-85D7-4C38-87D6-3BBCB853357E}
Plugins, 0, Decal Hotkey System, 2.9.5.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}
Plugins, 1, Quest Timer, 2.4.0.2, {BB51962C-2EEE-4E67-A032-EEC1F11E66C8}
Network Filters, 1, ACDC Core Filter, 7.2.2.0, {2DB1B641-4039-4D69-831A-79915EC266CE}
Network Filters, 1, Echo Filter 2, 2.9.5.0, {34239EAD-6317-4C40-A405-193BA5232DD8}
Network Filters, 1, Character Stats Filter, 2.9.5.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}
Network Filters, 1, World Object Filter, 2.9.5.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}
Network Filters, 1, Decal FileService, 2.9.5.0, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}
Network Filters, 1, Identify Queue Filter, 2.9.5.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}
Network Filters, 1, SpellFilter, 2.9.5.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}
Services, 1, Decal .NET Lifetime Service, 2.9.5.0, {71A69713-6593-47EC-0001-0000000DECA1}
Services, 1, Decal Dat Service, 2.9.5.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}
Services, 1, Decal Render Service, 2.9.5.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}
Services, 1, Decal Inject Gateway Service, 2.9.5.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}
Services, 1, Decal Input Service, 2.9.5.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}
Services, 1, Decal Networking Service, 2.9.5.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}
Services, 1, Decal D3DService, 2.9.5.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}
Surrogates, 1, Decal.Adapter Surrogate, 2.9.5.0, {71A69713-6593-47EC-0002-0000000DECA1}
Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.5.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}
Surrogates, 1, ActiveX Plugin Surrogate, 2.9.5.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}
Surrogates, -1, Version 1 Plugin Surrogate, 2.9.5.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}
Input Actions, 1, Delay Input Action, 2.9.5.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}
Input Actions, 1, Mouse Move Input Action, 2.9.5.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}
Input Actions, 1, Restore Input Action, 2.9.5.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}
Input Actions, 1, Polled Delay Input Action, 2.9.5.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}
Input Actions, 1, Typing Input Action, 2.9.5.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}
Input Actions, 1, Event Input Action, 2.9.5.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}

Operating System:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)

[Protected Storage Service] : Automatic

Decal Settings
[Injection Method] : Timer (Default)
[Portal Path] : C:\Program Files\Turbine\Asheron's Call - Throne of Destiny\
[Launcher App] : acclient.exe
[Update URL] : http://update.decaldev.com
[memlocs.xml] : 24464 bytes, Version 0.0.11.2741
[messages.xml] : 52677 bytes, Version 2006.05.18.3
[Video Memory] : 124452864

D3DX Libraries (Only d3dx9_30 is required)
[d3dx9_24.dll] : Installed (9.5.132.0)
[d3dx9_25.dll] : Installed (9.6.168.0)
[d3dx9_26.dll] : Installed (9.7.239.0)
[d3dx9_27.dll] : Installed (9.8.299.0)
[d3dx9_28.dll] : Installed (9.10.455.0)
[d3dx9_29.dll] : Installed (9.11.519.0)
[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Installed (Service Pack 1)
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed

C++ Libraries
[msvbvm60.dll] : Installed (6.0.96.90)
[atl70.dll] : Not Installed
[mfc70.dll] : Not Installed
[msvcr70.dll] : Installed (7.0.9466.0)
[msvcp70.dll] : Not Installed
[atl71.dll] : Installed (7.10.3077.0)
[mfc71.dll] : Installed (7.10.3077.0)
[msvcr71.dll] : Installed (7.10.3052.4)
[msvcp71.dll] : Installed (7.10.4301.0)

Microsoft XML Libraries
[msxml3.dll] : Installed (8.50.2162.0)
[msxml4.dll] : Installed (4.20.9818.0)


---Video Device Information---
[Device] : NVIDIA Quadro FX 500/FX 600
[Device Name] : \\.\DISPLAY1
[KeyDeviceID] : Enum\PCI\VEN_10DE&DEV_032B&SUBSYS_01BA10DE&REV_A1
[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{D4978106-F301-45F3-8F23-A333E470EF67}\0000
[Manufacturer] : NVIDIA
[ChipType] : Quadro FX 500/FX 600
[DACType] : Integrated RAMDAC
[Revision] :
[MemoryLocalised] : 128.0 MB
[MemoryEnglish] : 128.0 MB
[DisplayLocalised] : 1600 x 1200 (32 bit) (60Hz)
[DisplayEnglish] : 1600 x 1200 (32 bit) (60Hz)
[DisplayWidth] : 1600
[DisplayHeight] : 1200
[DisplayBpp] : 32
[RefreshRate] : 60
[MonitorName] : Plug and Play Monitor
[MonitorMaxRes] : 1600,1200
[DriverName] : nv4_disp.dll
[DriverVersion] : 6.14.0010.8426
[DriverAttributes] : Final Retail
[DriverLangEnglish] : English
[DriverLangLocal] : English
[DriverDateEng] : 3/17/2006 14:16:00
[DriverDateLocal] : 3/17/2006 14:16:00
[DriverSize] : 3975040
[MiniVdd] : nv4_mini.sys
[MiniVddDateEng] : 3/17/2006 14:16:00
[MiniVddDateLocal] : 3/17/2006 14:16:00
[MiniVddSize] : 3655712
[Vdd] : n/a
[RenderWindow] : Yes
[Beta] : No
[Debug] : No
[Signed] : No
[SignValid] : No
[Identifier] : {D7B71E3E-406B-11CF-8453-B02100C2CB35}
[DDIVer] : 9
[DDIVerEng] : 9 (or higher)
[DDIVerLocal] : 9 (or higher)
[iAdapter] : 0
[VendorID] : 0x10DE
[DeviceID] : 0x032B
[SubSystemID] : 0x01BA10DE
[RevisionID] : 0x00A1
[WHQL Level] : 0
[NoHardware] : 0
[DDAccelEnabled] : Yes
[3DAccelExists] : Yes
[3DAccelEnabled] : Yes
[AGP Enabled] : Yes
[AGPExists] : Yes
[AGPExistsValid] : Yes

 

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agnari 
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Subject: AC Crashing...

what effect does having the hotkey system turned off have?

when is/are the crashs occurring. people report eltank issued with the comms, they suggest disabling all comms for every toon on the account to reduce crashs.

 

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Mastering the pixels of gamedom, 1 MMORPG at a time..
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yaroz_vn 
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Subject: AC Crashing...
forgot to turn it back on when troubleshooting. And all comms have been off in eltank since day one. Also, as stated before, it's completely random. For instance, after I upgraded my video drivers, I logged on, switched charecters twice, logged off thinking it may be fixed, then about 1 1/2 minutes later (was chatting with a friend on msn) acclient error.

 

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C_a_r_n_a_g_e 
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Subject: AC Crashing...
I am crashing also every 2 mins or so

 

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Yula_the_Mighty 
Title: Lore Master
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Subject: AC Crashing...
I would start by turning off all your plugins. Only have Decal active. See if you are stable. If not contact Decal support.

Next turn on one and only one plugin, see if you are stable. Next turn off the plugin you have turned on. Pick one and only one plugin that you have not tried before. Repeat for all your plugins. If you find a plugin is crashing your system contact the plugin author.

Once you get past one plugin, you need to test combinations of two and see if you are stable. You may be in the situation where individually both plugins work fine but they do not play well together.

 

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Arch_Magi 
Title: The Lord of Chaos
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Subject: AC Crashing...
Forget crashing, I've recently started having my machine just flat out reboot. If I had been playing AC much over the past week or so, I'd consider trouble shooting it more, but I've been too busy. It happened to me on a "Bobo run" ... ran to the waterfall, went inside, asked for a buff (I forgot to buff my ColdR Spear) and 30 seconds later ... poof, I'm starring at a POST screen.

I had Decal, Decal Hot Key (which to this day I still don't know what it does), and ElTank.

 

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Yula_the_Mighty 
Title: Lore Master
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Subject: AC Crashing...
Yes Well. The client is a memory and CPU hog not very stable, has memory leaks, CTDs and BSOD.

Now you add an Alpha version of Decal and a hog of a plugin like ELtank to the mix.

Not surprised people are having problems. I seriously doubt Turbine is going to do anything about the client issues. As far as Decal is going, they been at a year and they have yet to reach Beta. Maybe in 2007, Decal will be up to snuff.

If it is an ELTank issue, Sir Lightfoot the master coder will fix it --> assuming folks give him enough information to figure out where to look in his massive one-size fits all plugin.

 

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Arch_Magi 
Title: The Lord of Chaos
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Subject: AC Crashing...
Which baits the question, it is coming up to the one year mark (or so) for Decal "alpha", when is the "beta" or "final release" gonna happen?

 

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Drakier 
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Subject: AC Crashing...
not until we fix the view system and make it more acceptible in terms of performance.

we're looking closely at a "beta" of the current condition, but held off because of the breaking changes with the new view system.

 

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Arch_Magi 
Title: The Lord of Chaos
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Subject: AC Crashing...
Kewl, thanks for the prompt reply.

peace

 

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Lil-Blub 
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Subject: AC Crashing...
I really think Turbine should update/review the client as the fact stands it is really the fault of the client and it has been proven time and time again. You don't even need decal to be added into the mix to make problems happen.

 

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Arch_Magi 
Title: The Lord of Chaos
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Subject: AC Crashing...
Lil-Blub posted:
I really think Turbine should update/review the client as the fact stands it is really the fault of the client and it has been proven time and time again. You don't even need decal to be added into the mix to make problems happen.


If they do, I pray to God that they do away with the need to have "Loose UDP Packets", as more and more routers and firewalls reguard these as "intrusions" and you can't bypass them. AC1 still requires it, but AC2 didn't.

 

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Yula_the_Mighty 
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Subject: AC Crashing...
Arch_Magi posted:
If they do, I pray to God that they do away with the need to have "Loose UDP Packets", as more and more routers and firewalls reguard these as "intrusions" and you can't bypass them. AC1 still requires it, but AC2 didn't.


Yeah I brought this up with both Jessica and Srand. It was reviewed as a possible Throne of Destiny feature and rejected due to the amount of work required.

We are talking about very old core code based on a design that is not used in any of the other Turbine products. This is an area that when AC2 came around, Turbine started from scratch.

I think the network code falls in the same category as the physics engine. It is what it is and it will never be changed. One big issue with the network code is that it is a scary area to change. Once you start work, you have product that no longer works until you finish. AC is not very useful if the subservers can not communicate with each other and the client can not talk to the server.

 

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Lil-Blub 
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Subject: AC Crashing...
How does one indefinatly prove a memory leak in the software without opening room for concern with hardware/software etc.. as part of the culprit?

I think someone could make a utility to scan all the memory ranges of the software in a closed way in which it first checks hardware for failures in device drivers or miscommunication with that hardware.

Then goto the software. Start with the client, and go to each file individually.

This would do a couple things...

Identify.
Condense.
Prove.
Execute resolution.

 

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Yula_the_Mighty 
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Subject: AC Crashing...
One quick way to check on a memory leak is to look at the size of the client task when you first enter a world. Periodically alt-tab back out and see if the task size is increasing steadily.

Memory leaks are a pretty common problem. Microsoft has this issue with their operating systems, bundling components and all of their products. It is a good idea to restart a Windows machine at least once a day to clean up memory leaks and other issues.

 

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Drakier 
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Subject: AC Crashing...
"It is a good idea to restart a Windows machine at least once a day to clean up memory leaks and other issues."

Hahahahahahahaha.... not laughing at you or your suggestion... It is actually a good idea as stated.. however.. I have a bit of a problem actually restarting my computer at ANY regular interval... this PC has been up for....

1384:22:03

thats 1384 hours, 22 minutes, and 3 seconds...

that's about 57 days, 16 hours, 22 minutes, and 3 seconds.

*sheepishly grins*

although that's only my System Idle time...

my Network Connection says I've been connected for 63 days, 3 hours, 17 minutes, and 25 seconds.

 

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Yula_the_Mighty 
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Subject: AC Crashing...
Drakier posted:
my Network Connection says I've been connected for 63 days, 3 hours, 17 minutes, and 25 seconds.

Outside of Microsoft's server and embedded OSs, I did not think it was possible to keep a Windows machine up this long...

My kids have tried but within two weeks, the machine either gets really slow, the print spooler shuts down or some other other problem develops

 

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Drakier 
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Subject: AC Crashing...
I have a bad habit of keeping my work machines in a very functional and non-rebooted status.

I try to minimize applications on it that produce leakes, and I try to keep things patched, and fairly defragged/etc.

I think it's possible to leave windows up a LOT longer than that depending on usage.

I have an old 2K Pro machine which I use as a personal development server which went approximately 270 days without a reboot before I decided it was best to patch with updates from microsoft and reboot.

If it weren't for the windows update needing to reboot things, I'm sure I could have kept it up a lot longer.

 

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yaroz_vn 
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Subject: AC Crashing...
Just a FYI.. I disabled Meginjarder, and I haven't been crashed for about 4 hours.

 

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ElgarL 
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Subject: AC Crashing...
If it was ELTank crashing on exit it would crash EVERY time, not just sometimes.

 

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yaroz_vn 
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Subject: AC Crashing...
heh.. it pretty much was crashing every time. It sucked, cause I cast primary portal 1 with my little trade mule, and it'd crash and when I got back in, it'd be gone. After about 10 times of that, I shut off decal, and did it. heh

 

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