Author Topic: Acclient issue...please help.
Everclear_190 
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Subject: Acclient issue...please help.
ACCLIENT

Acclient has encountered a problem and needs to shut down. We are sorry for any inconvenience. Would you like to report the problem?

OK----This only happens when I run decal (with plugins). Only happens when logging in chars. Happens on multiple accounts. Only happens on one computer. Has been happening for weeks and happens everytime.

Anything you might try that maybe I haven't?

I have updated,reinstalled, and installed all core components that I could find from Sucamarto's. If I uncheck all plugins, I log in with just the empty decal bar. Soon as I activate even one of them, I get the acclient error message. I have tried Decal 6 and 7, happens with both.


Someone help me please happy , driving me nuts.

 

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Digero 
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Subject: Acclient issue...please help.
Open Decal, click Export, paste here.

 

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[LotRO] Digero (Guardian), Digrim (Burglar), Dignite (LM), Azrea (Hunter) - Landroval
[AC] Digero, Lyera, Draxxe - Leafcull (Retired)
[CoH] Devil's Zealot, Scinta, Izzard - Guardian (Retired)
Digero's AC Decal Plugins: http://decal.acasylum.com
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Everclear_190 
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Subject: Acclient issue...please help.
Decal (DenAgent.exe) version: 2.9.5.0

type, enabled, name, version, clsid
Plugins, 1, AgentZ, 0.9.0.17, {359E547B-5302-4134-80F2-3BE5C31EC828}
Plugins, 1, Alinco, 1.2.9.7, {4338186E-7AE8-4B9E-985D-98D692036EA8}
Plugins, 0, Decal Hotkey System, 2.9.5.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}
Network Filters, 1, ACDC Core Filter, 7.2.2.0, {2DB1B641-4039-4D69-831A-79915EC266CE}
Network Filters, 1, Echo Filter 2, 2.9.5.0, {34239EAD-6317-4C40-A405-193BA5232DD8}
Network Filters, 1, Character Stats Filter, 2.9.5.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}
Network Filters, 1, World Object Filter, 2.9.5.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}
Network Filters, 1, Decal FileService, 2.9.5.0, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}
Network Filters, 1, Identify Queue Filter, 2.9.5.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}
Network Filters, 1, SpellFilter, 2.9.5.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}
Services, 1, Decal .NET Lifetime Service, 2.9.5.0, {71A69713-6593-47EC-0001-0000000DECA1}
Services, 1, Decal Dat Service, 2.9.5.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}
Services, 1, Decal Render Service, 2.9.5.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}
Services, 1, Decal Inject Gateway Service, 2.9.5.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}
Services, 1, Decal Input Service, 2.9.5.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}
Services, 1, Decal Networking Service, 2.9.5.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}
Services, 1, Decal D3DService, 2.9.5.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}
Surrogates, 1, Decal.Adapter Surrogate, 2.9.5.0, {71A69713-6593-47EC-0002-0000000DECA1}
Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.5.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}
Surrogates, 1, ActiveX Plugin Surrogate, 2.9.5.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}
Surrogates, -1, Version 1 Plugin Surrogate, 2.9.5.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}
Input Actions, 1, Delay Input Action, 2.9.5.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}
Input Actions, 1, Mouse Move Input Action, 2.9.5.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}
Input Actions, 1, Restore Input Action, 2.9.5.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}
Input Actions, 1, Polled Delay Input Action, 2.9.5.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}
Input Actions, 1, Typing Input Action, 2.9.5.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}
Input Actions, 1, Event Input Action, 2.9.5.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}

Operating System:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)

[Protected Storage Service] : Automatic

Decal Settings
: Timer (Default)
[Portal Path] : C:\Program Files\Turbine\Asheron's Call - Throne of Destiny\
[Launcher App] : ACDCClient.exe
: http://update.decaldev.com
[memlocs.xml] : 24464 bytes, Version 0.0.11.2728
[messages.xml] : 52677 bytes, Version 2006.05.18.3
[Video Memory] : 44396288

D3DX Libraries (Only d3dx9_30 is required)
[d3dx9_24.dll] : Installed (9.5.132.0)
[d3dx9_25.dll] : Installed (9.6.168.0)
[d3dx9_26.dll] : Installed (9.7.239.0)
[d3dx9_27.dll] : Installed (9.8.299.0)
[d3dx9_28.dll] : Installed (9.10.455.0)
[d3dx9_29.dll] : Installed (9.11.519.0)
[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Installed (Service Pack 1)
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed

C++ Libraries
[msvbvm60.dll] : Installed (6.0.96.90)
[atl70.dll] : Installed (7.0.9466.0)
[mfc70.dll] : Installed (7.0.9466.0)
[msvcr70.dll] : Installed (7.0.9466.0)
[msvcp70.dll] : Installed (7.0.9466.0)
[atl71.dll] : Installed (7.10.3077.0)
[mfc71.dll] : Not Installed
[msvcr71.dll] : Installed (7.10.3052.4)
[msvcp71.dll] : Installed (7.10.3077.0)

Microsoft XML Libraries
[msxml3.dll] : Installed (8.50.2162.0)
[msxml4.dll] : Installed (4.20.9818.0)


---Video Device Information---
[Device] : Magnum/Xpert128/X99/Xpert2000
[Device Name] : \\.\DISPLAY1
[KeyDeviceID] : Enum\PCI\VEN_1002&DEV_5246&SUBSYS_00081002&REV_00
[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{5F8E6107-C3ED-4B60-B5E4-B3A7E1900C7F}\0000
[Manufacturer] : ATI Technologies Inc.
[ChipType] : Rage128 GL (AGP)
[DACType] : Internal DAC (350Mhz)
[Revision] :
[MemoryLocalised] : 16.0 MB
[MemoryEnglish] : 16.0 MB
[DisplayLocalised] : 1280 x 1024 (32 bit) (60Hz)
[DisplayEnglish] : 1280 x 1024 (32 bit) (60Hz)
[DisplayWidth] : 1280
[DisplayHeight] : 1024
[DisplayBpp] : 32
[RefreshRate] : 60
[MonitorName] : Plug and Play Monitor
[MonitorMaxRes] : 1600,1200
[DriverName] : ati2dvaa.dll
[DriverVersion] : 6.13.3279.0000
[DriverAttributes] : Final Retail
[DriverLangEnglish] : English
[DriverLangLocal] : English
[DriverDateEng] : 9/27/2001 00:33:36
[DriverDateLocal] : 9/27/2001 00:33:36
[DriverSize] : 297120
[MiniVdd] : ati2mtaa.sys
[MiniVddDateEng] : 9/27/2001 00:32:38
[MiniVddDateLocal] : 9/27/2001 00:32:38
[MiniVddSize] : 285088
[Vdd] : n/a
[RenderWindow] : Yes
: No
[Debug] : No
[Signed] : No
[SignValid] : No
: {D7B71EE2-1106-11CF-B273-C72CA2C2CB35}
[DDIVer] : 8
[DDIVerEng] : 8
[DDIVerLocal] : 8
: 0
[VendorID] : 0x1002
[DeviceID] : 0x5246
[SubSystemID] : 0x00081002
[RevisionID] : 0x0000
[WHQL Level] : 0
[NoHardware] : 0
[DDAccelEnabled] : Yes
[3DAccelExists] : Yes
[3DAccelEnabled] : Yes
[AGP Enabled] : Yes
[AGPExists] : Yes
[AGPExistsValid] : Yes



TY happy

 

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Jothony 
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Subject: Acclient issue...please help.
[MemoryLocalised] : 16.0 MB

You have a 16 MB video card. That's officially not big enough to even run AC alone, let alone with an application like Decal which uses a LOT of video memory. Turbine claims 32MB is minimun for AC, and recommends 128 for good performance. And that's NOT taking into account the extra burden of running Decal. You really need to upgrade to at least a 128 MB card if you want to run Decal, and a 256 wouldn't be overkill. While your considering options, check how much RAM you have also. A machine running a 16MB card might be a bit short in RAM as well. Turbine wants 256MB minimum for AC, and recommends 512. With Decal on board, I don't think you 'd want any less than 512. It also looks like you may use Drakier's Dual Client utility. If that's so, you'll benefit greatly from even more RAM, say 1024MB.

That said, you can TRY going ingame without any plugins and turning EVERY graphics setting to the bare minimum. You can also try turning your resolution down as far as you can stand. Many people run at 1024 X 768. Some even use 800 X 600. Any reduction you can make will help some. (As a bonus, turning down your resolution might let you turn your refresh rate up some. Many people are like me and can't stand the visible flicker you get at 60hz. I don't THINK the refresh rate will have any major impact on your graphics performance, though I don't know enough to guarantee it. You might enjoy a higher rate.)

Then try turning on ONE plugin and see if you crash. If it functions, then try 2. I doubt you'll be happy with the results, but your not likely to have any success with Decal until you get a better vid card.

Sorry for the bad new sad

 

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AC - Jothony of Eastham, Chen Jo, Jothany
Vanguard - Jikar
All Retired
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Everclear_190 
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Subject: Acclient issue...please help.
I thought the card could be a problem. i have all in game settings at a bare minimum with 512 RAM. This PC is a temp while my game rig is in the shop.

 

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