Author Topic: crashing to desktop
Hokem 
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Subject: crashing to desktop
crashing to desktop randomly, no errors are popping up. ac just turns off pretty much. decal is still up and running with no errors there either.

is anyone else having this issue? apparently no one on my server is

 

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Hazridi 
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Subject: crashing to desktop
There are so many different things that can cause this that you have to keep track of what it is you're doing every time you crash. Write down what it is you were doing (the exact details are REALLY helpful) and when you have crashed a few more times, post them all, along with an export.

 

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Hazridi of WE, VT, HG, SC
Decal Core Dev - http://www.decaldev.com - Beta at http://www.decaldev.com/beta
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Hokem 
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Subject: crashing to desktop
it's a little hard becuase it ussually happens when i am buffbotting overnight or during the work day. i thought this might have been a tank el buff issue until i caught it a couple times.

the rare times i have caught this happening i had tank on decal but nothing was active, i merely spoke in gen chat a couple times and it went to windows. the other time i was in buffbot mode with no customers for awhile and just happened to look over and see it just go to windows.

when it goes to windows it looks like ac was minimized but it is no longer on the task bar and task manager doesn't show it running either. it just goes away as odd as that sounds.

i'll copy a export of my decal as soon as i get home from work

 

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Hokem 
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Subject: crashing to desktop
Decal (DenAgent.exe) version: 2.9.4.0

type, enabled, name, version, clsid
Plugins, 1, ELTank v2.6.0.20-Beta-6c, 2.6.0.20, {39E9E0F5-85D7-4C38-87D6-3BBCB853357E}
Plugins, 0, Decal Hotkey System, 2.9.4.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}
Plugins, 0, TreeStats 2, 0.1.6.4, {9847B2B7-C7C7-42BA-9361-021D01715E8F}
Network Filters, 1, Echo Filter 2, 2.9.4.0, {34239EAD-6317-4C40-A405-193BA5232DD8}
Network Filters, 1, Character Stats Filter, 2.9.4.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}
Network Filters, 1, World Object Filter, 2.9.4.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}
Network Filters, 1, Identify Queue Filter, 2.9.4.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}
Network Filters, 1, SpellFilter, 2.9.4.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}
Services, 1, Decal Dat Service, 2.9.4.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}
Services, 1, Decal Render Service, 2.9.4.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}
Services, 1, Decal Inject Gateway Service, 2.9.4.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}
Services, 1, Decal Input Service, 2.9.4.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}
Services, 1, Decal Networking Service, 2.9.4.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}
Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.4.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}
Surrogates, 1, ActiveX Plugin Surrogate, 2.9.4.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}
Surrogates, -1, Version 1 Plugin Surrogate, 2.9.4.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}
Input Actions, 1, Delay Input Action, 2.9.4.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}
Input Actions, 1, Mouse Move Input Action, 2.9.4.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}
Input Actions, 1, Restore Input Action, 2.9.4.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}
Input Actions, 1, Polled Delay Input Action, 2.9.4.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}
Input Actions, 1, Typing Input Action, 2.9.4.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}
Input Actions, 1, Event Input Action, 2.9.4.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}

Operating System:
Microsoft Windows 2000 Professional Service Pack 4 (Build 2195)

[Protected Storage Service] : Automatic

Decal Settings
: Timer (Default)
[Portal Path] : C:\Program Files\Turbine\Asheron's Call - Throne of Destiny\
[Launcher App] : acclient.exe
: http://update.decaldev.com
[memlocs.xml] : 24464 bytes, Version 0.0.11.2711
[messages.xml] : 52004 bytes, Version 2006.01.01.1
[Video Memory] : 63766528

D3DX Libraries (Only d3dx9_27 is required)
[d3dx9_24.dll] : Not Installed
[d3dx9_25.dll] : Not Installed
[d3dx9_26.dll] : Not Installed
[d3dx9_27.dll] : Installed (9.8.299.0)


---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Installed
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed

C++ Libraries
[msvbvm60.dll] : Installed (6.0.96.90)
[atl70.dll] : Not Installed
[mfc70.dll] : Not Installed
[msvcr70.dll] : Not Installed
[msvcp70.dll] : Not Installed
[atl71.dll] : Installed (7.10.3077.0)
[mfc71.dll] : Installed (7.10.3077.0)
[msvcr71.dll] : Installed (7.10.3052.4)
[msvcp71.dll] : Installed (7.10.3077.0)

Microsoft XML Libraries
[msxml3.dll] : Installed (8.50.2162.0)
[msxml4.dll] : Installed (4.20.9818.0)


---Video Device Information---
[Device] : NVIDIA GeForce4 MX 440
[Device Name] : \\.\DISPLAY2
[KeyDeviceID] : Enum\PCI\VEN_10DE&DEV_0171&SUBSYS_00000000&REV_A3
[KeyDeviceKey] : \REGISTRY\Machine\System\ControlSet001\Services\nv\Device0
[Manufacturer] : NVIDIA
[ChipType] : GeForce4 MX 440
[DACType] : Integrated RAMDAC
[Revision] :
[MemoryLocalised] : 64.0 MB
[MemoryEnglish] : 64.0 MB
[DisplayLocalised] : 1024 x 768 (32 bit) (70Hz)
[DisplayEnglish] : 1024 x 768 (32 bit) (70Hz)
[DisplayWidth] : 1024
[DisplayHeight] : 768
[DisplayBpp] : 32
[RefreshRate] : 70
[MonitorName] : Default Monitor
[MonitorMaxRes] :
[DriverName] : nv4_disp.dll
[DriverVersion] : 6.14.0010.5672
[DriverAttributes] : Final Retail
[DriverLangEnglish] : English
[DriverLangLocal] : English
[DriverDateEng] : 3/24/2004 10:04:00
[DriverDateLocal] : 3/24/2004 10:04:00
[DriverSize] : 4274560
[MiniVdd] : nv4_mini.sys
[MiniVddDateEng] : 3/24/2004 10:04:00
[MiniVddDateLocal] : 3/24/2004 10:04:00
[MiniVddSize] : 1895648
[Vdd] : n/a
[RenderWindow] : Yes
: No
[Debug] : No
[Signed] : No
[SignValid] : No
: {D7B71E3E-4231-11CF-9875-0A2002C2CB35}
[DDIVer] : 9
[DDIVerEng] : 9 (or higher)
[DDIVerLocal] : 9 (or higher)
: 0
[VendorID] : 0x10DE
[DeviceID] : 0x0171
[SubSystemID] : 0x00000000
[RevisionID] : 0x00A3
[WHQL Level] : 0
[NoHardware] : 0
[DDAccelEnabled] : Yes
[3DAccelExists] : Yes
[3DAccelEnabled] : Yes
[AGP Enabled] : Yes
[AGPExists] : No
[AGPExistsValid] : Yes

 

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Drakier 
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Subject: crashing to desktop
64MB is NOT a lot of video memory.. and ELTank is particular is a very large plugin that requires the usage of approximately 96MB of video memory (from what I've heard).

I'd be surprised if you were able to successfully and consistantly get decal and those plugins to work without crashing on that configuration.

bottom line.. with the current Decal requirements, 64MB of video memory is really just not enough.. even 96 is pushing it in most cases... I'd recommend at LEAST 128, and more likely 256 for "good" performance... but you also have to remember, Decal is Alpha, and is still due for a facelift and view change to make it better.

 

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Hokem 
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Subject: crashing to desktop
well thats unfortunate, i'm not upgrading my desktop just to run a buffbot sad

you sure thats the issue?

 

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Drakier 
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Subject: crashing to desktop
64MB is not much video memory at all, and Decal is a Video Memory hog, and it throws fits and takes it ball and goes home if there isn't enough.

I'm fairly certain that if decal runs out of video memory, it crashes... and hard. so I'd say I'm 90% sure that your problem is due to lack of Video Memory.

try turning down the resolution and details to get it to work better (or at all), but even then, 64MB is just not a lot.

 

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Hokem 
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Subject: crashing to desktop
i'll try lowering the resolution to see if that helps =\

thanks for the advise

 

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Lord_Anton 
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Subject: crashing to desktop
try using castaway

I think thats a far better buffbot plugin anyways

 

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ElgarL 
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Subject: crashing to desktop
To keep the memory useage down, NEVER open the main ELTank GUI when buffbotting.

Be sure all your settings are right to start as a buffbot
Login (fresh)
press 'Pause' on your keyboard to start ELTank.

Dont open any GUI's.

 

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Hokem 
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Subject: crashing to desktop
that makes sense garl, i do keep tank minimized with only tank and el buff active. i have been having issues with logging in without taking 5 minutes lately so i hesitate at relogging. i will try that next time i set up the bot though.

i tried having the bot up with a lower resolution last night but unfortunatly the connection got lost at some point.



p.s. i use tank becuase i prefer it to the others. i have tried castaway and a couple others but i just don't like the setup and options. thanks again garl

 

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Hokem 
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Subject: crashing to desktop
tried the fresh login last night and it still went to desktop.

what i don't get is i can acm for several hours with 0 issues. but when i crash to desktop there is nothing goin on around me ig except for a couple bunnies hopping around. with guestimate to the last customer of the buffbot it ussually happens a couple hours after i leave it alone.this is why i'm having a hard time believing it is memory usage.

shouldn't it be leaving a error message if it's a memory issue?

 

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Duri_Gallant 
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Subject: crashing to desktop
There is a known issue with ATI video cards. Partially due to the drivers and partially to the old code of the game. A number of people including myself were having the same issues. The only thing that solved it for me was replacing my ATI card with an NVidia Card.

~Duri

 

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ElgarL 
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Subject: crashing to desktop
Your slow login is likely due to logging messages, or your customer logs on the bot are getting large. Clear them and see if it speeds things up.

As for crashing straight to desktop. It's unusual, you normally get an error box first. Check your Error reporting settings under System properties in windows.

Other than that, disable Character Stats and World Filter in decal (ELTank doesn't use them).

 

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Hokem 
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Subject: crashing to desktop
thanks for the info guys. unfortunatly i am very reluctant on replacing my vid card, would rather replace the machine.

i have tried turning off char stats with no change. i did not know about world filter though. i will try that as well tonight happy

 

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Hokem 
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Subject: crashing to desktop
i havn't had a chance to clean out the bot logs and check the error logs but i did set up the bot with char and world stats off last night. it is still up now, thats the longest it's been up since this ussue occured. i will keep you guys updated. thank you for the info thus far

 

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Hokem 
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Subject: crashing to desktop
issue is still occuring but far less frequent since i turned off both world and toon stat filter. unfortunatly i still havn't had time to check the error report. will let you guys know when i get a chance and what it's comming up with

 

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Lil-Blub 
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Subject: crashing to desktop
Intresting. I run my game on one machine that has a 8mb intel intregated graphics card.

Tell me why I can use decal and ac together without crashing and this guy who has a 64mb card can't?

 

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Drakier 
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Subject: crashing to desktop
Lil-Blub: chances are that your 8mb integrated card also shares system memory, and in fact it is actually running something closer to 96MB.. if I'm wrong, that's fine, but most integrated cards have a small amount actually onboard, and the rest is shared from system memory.

If you only have 8MB total to work with, then technically, AC itself wouldn't run. I think AC itself requires a minimum of 32MB.

 

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Lil-Blub 
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Subject: crashing to desktop
Ahh I see. Thank for the enlightenment. Did not know it was shared memory except 8mb. Stuff like Windows Key+Pause/Break reveal only 8mb is dedicated. That's why I thought this.

504 mb on that machine instead of the regular 512 ram.

 

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Drakier 
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Subject: crashing to desktop
no problem =]

 

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