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Boards Archive] |
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Topic: Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
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Alltu_Tru
Title: Dragon
Posts:
12,373
Registered:
Apr 18, '02
Extended Info (if available)
Real Post Cnt: 12,047
User ID: 669,900
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Subject:
Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
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Never seen this error before. Uninstalled, deleted folder, uninstalled all pluggins, deleted folders, used CleanDecalReg.exe, installed alpha 6, when I opened by clicking on icon in taskbar, recieved "One or more of your XML files were not found! Please click the Update button to ensure that Decal works correctly!" message. I've gotten that part before... what follows is the part I've never seen before. When I click Update the following messages appear (when I typed "clicked ok" is where I clicked the button and a new pop-up error box appeared)
First box:
Download failed
Interface not registered
clicked ok,
Second box:
Could not obtain updatelist.xml. Cannot update - Hosting server down?
clicked ok,
Third box:
Decal component update failed!
I started by re-downloading, after going thru the whole process 5 times, I decided to get drastic... I went into regedit and deleted EVERY instance of every key that had "decal" in it. (even folder keys!)
The only thing I have not done is a complete wipe of hard drive and re-install of windows. I have two computers on a shared DSL line (using hub) Second computer upgraded to alpha 6 with no problems at all (I even used an old version of el tank for my buffbot when I first upgraded to alpha 6 and it worked on the second computer)
Running winXP pro sp2 .net2 and full updates
Export:
Decal (DenAgent.exe) version: 2.9.4.0
type, enabled, name, version, clsid
Plugins, 1, Decal Hotkey System, 2.9.4.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}
Network Filters, 1, Echo Filter 2, 2.9.4.0, {34239EAD-6317-4C40-A405-193BA5232DD8}
Network Filters, 1, Character Stats Filter, 2.9.4.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}
Network Filters, 1, World Object Filter, 2.9.4.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}
Network Filters, 1, Decal FileService, 2.9.4.0, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}
Network Filters, 1, Identify Queue Filter, 2.9.4.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}
Network Filters, 1, SpellFilter, 2.9.4.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}
Services, 1, Decal .NET Lifetime Service, 2.9.4.0, {71A69713-6593-47EC-0001-0000000DECA1}
Services, 1, Decal Dat Service, 2.9.4.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}
Services, 1, Decal Render Service, 2.9.4.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}
Services, 1, Decal Inject Gateway Service, 2.9.4.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}
Services, 1, Decal Input Service, 2.9.4.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}
Services, 1, Decal Networking Service, 2.9.4.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}
Surrogates, 1, Decal.Adapter Surrogate, 2.9.4.0, {71A69713-6593-47EC-0002-0000000DECA1}
Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.4.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}
Surrogates, 1, ActiveX Plugin Surrogate, 2.9.4.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}
Surrogates, -1, Version 1 Plugin Surrogate, 2.9.4.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}
Input Actions, 1, Delay Input Action, 2.9.4.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}
Input Actions, 1, Mouse Move Input Action, 2.9.4.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}
Input Actions, 1, Restore Input Action, 2.9.4.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}
Input Actions, 1, Polled Delay Input Action, 2.9.4.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}
Input Actions, 1, Typing Input Action, 2.9.4.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}
Input Actions, 1, Event Input Action, 2.9.4.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}
Operating System:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
[Protected Storage Service] : Automatic
Decal Settings
[Injection Method] : Timer (Default)
[Portal Path] : F:\Program Files\Turbine\Asheron's Call - Throne of Destiny\
[Launcher App] : acclient.exe
[Update URL] : http://update.decaldev.com
[memlocs.xml] : file not found
[messages.xml] : file not found
[Video Memory] : 128839680
D3DX Libraries (Only d3dx9_27 is required)
[d3dx9_24.dll] : Not Installed
[d3dx9_25.dll] : Not Installed
[d3dx9_26.dll] : Not Installed
[d3dx9_27.dll] : Installed (9.8.299.0)
---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.
.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Installed (Service Pack 1)
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed
C++ Libraries
[msvbvm60.dll] : Installed (6.0.97.82)
[atl70.dll] : Not Installed
[mfc70.dll] : Installed (7.0.9466.0)
[msvcr70.dll] : Installed (7.0.9466.0)
[msvcp70.dll] : Installed (7.0.9466.0)
[atl71.dll] : Installed (7.10.3077.0)
[mfc71.dll] : Installed (7.10.3077.0)
[msvcr71.dll] : Installed (7.10.3052.4)
[msvcp71.dll] : Installed (7.10.3077.0)
Microsoft XML Libraries
[msxml3.dll] : Installed (8.50.2162.0)
[msxml4.dll] : Installed (4.10.9404.0)
---Video Device Information---
[Device] : RADEON 9200
[Device Name] : \\.\DISPLAY1
[KeyDeviceID] : Enum\PCI\VEN_1002&DEV_5961&SUBSYS_20021002&REV_01
[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{F313E758-454D-44DC-8EF4-B8BEC0DEA92E}\0000
[Manufacturer] : ATI Technologies Inc.
[ChipType] : RADEON 9200 (0x5961)
[DACType] : Internal DAC(400MHz)
[Revision] :
[MemoryLocalised] : 128.0 MB
[MemoryEnglish] : 128.0 MB
[DisplayLocalised] : 1024 x 768 (32 bit) (60Hz)
[DisplayEnglish] : 1024 x 768 (32 bit) (60Hz)
[DisplayWidth] : 1024
[DisplayHeight] : 768
[DisplayBpp] : 32
[RefreshRate] : 60
[MonitorName] : Optiquest Q95-2
[MonitorMaxRes] : 1600,1200
[DriverName] : ati2dvag.dll
[DriverVersion] : 6.14.0010.6517
[DriverAttributes] : Final Retail
[DriverLangEnglish] : English
[DriverLangLocal] : English
[DriverDateEng] : 2/22/2005 18:36:24
[DriverDateLocal] : 2/22/2005 18:36:24
[DriverSize] : 224256
[MiniVdd] : ati2mtag.sys
[MiniVddDateEng] : 2/22/2005 18:36:04
[MiniVddDateLocal] : 2/22/2005 18:36:04
[MiniVddSize] : 986624
[Vdd] : n/a
[RenderWindow] : Yes
[Beta] : No
[Debug] : No
[Signed] : No
[SignValid] : No
[Identifier] : {D7B71EE2-1A21-11CF-C76A-0800A0C2CB35}
[DDIVer] : 9
[DDIVerEng] : 9 (or higher)
[DDIVerLocal] : 9 (or higher)
[iAdapter] : 0
[VendorID] : 0x1002
[DeviceID] : 0x5961
[SubSystemID] : 0x20021002
[RevisionID] : 0x0001
[WHQL Level] : 0
[NoHardware] : 0
[DDAccelEnabled] : Yes
[3DAccelExists] : Yes
[3DAccelEnabled] : Yes
[AGP Enabled] : Yes
[AGPExists] : No
[AGPExistsValid] : Yes
Barring a complete wipe which will take half a day plus.... what can I do?
-----signature-----
Dragon Rider-VT retired acc after 6 yrs
Alltu True-SC Alltu Tru-FF retired
Maybe there's a God above
And all I ever learned from love
was how to shoot at someone who outdrew you
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above_the_rim
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Subject:
Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
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yeah i got that too with alpha 6.
-----signature-----
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Alltu_Tru
Title: Dragon
Posts:
12,373
Registered:
Apr 18, '02
Extended Info (if available)
Real Post Cnt: 12,047
User ID: 669,900
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Subject:
Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
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go to the decal forums and post your computer info and decal export, the more people we can get reporting this the faster they can fix it 
http://forums.acdev.org/phpBB2/index.php
-----signature-----
Dragon Rider-VT retired acc after 6 yrs
Alltu True-SC Alltu Tru-FF retired
Maybe there's a God above
And all I ever learned from love
was how to shoot at someone who outdrew you
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ElgarL
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Subject:
Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
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Goto your decal folder and delete ANY XML files in there.
Close denagent and relaunch it.
You'll then be able to do the updates ONCE.
I've reported this bug already in the Alpha forums, but the Devs say nothing has changed in the updater.
As others are also seeing it with this version I'm guessing something has changed and not been logged or theres some other addition/change thats affecting it.
-----signature-----
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BhGambit
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Subject:
Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
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Thanks I had the same problem...and it looks like after it updates it adds an extra network filter that wasn't there before its labeled ACDC Core Filter version #7.2.2.0
odd but at least its up and working now.
-----signature-----
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Drakier
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Subject:
Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
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the ACDC Core Filter wasn't added by Decal.
also.. based on that Export, the export shows that ALL of the core XML files for Decal are missing. That might cause some issues.
-----signature-----
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Chazcon
Title: FOR THE VITAE!
Posts:
5,298
Registered:
Dec 11, '01
Extended Info (if available)
Real Post Cnt: 5,149
User ID: 541,776
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Subject:
Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
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this happens to me as well
Population Filter seems to be the culprit. I have to uninstall it, update Decal, and reinstall.
-----signature-----
Chazcon - Aluvian swordsman
You say, "FOR THE VITAE!"
Ru tells you, "CHAZ!"
Simply Red tells you, "I am SO not recovering your body!"
-- Good times.
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Tanias
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Subject:
Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
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"the ACDC Core Filter wasn't added by Decal.
also.. based on that Export, the export shows that ALL of the core XML files for Decal are missing. That might cause some issues."
That is the main issue Drakier, decal refuses to connect to the server and does not download ANY XML files at all. Now, if the XML files are supposed to install when you install decal, then maybe something in the install code has changed that some computer systems/setups will not allow the installation of those files for some reason or anougher. I dont really beleive that though because I've installed all alphas from 3 till now with no problem.... so something MUST have changed somewhere. And unless something changed in the background, then it wasnt on my end, of course with all the MS stuff that goes on in the background, I cant really say for sure.... I just know that I have changed nothing on my computer myself sinse last install of decal.
I'm at the office right now, so I can not try the suggestion above yet, but I'll try that as soon as I get home.
EDIT: forgot to log off my bosses name and log into mine... Alltu_Tru
-----signature-----
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Drakier
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Subject:
Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
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After you install, you're supposed to be able to click Update and get the XML files.
If you're having trouble getting the update files, check your Firewalls and other security software to ensure that Decal DenAgent has access to the Internet so that it is able to make the connection.
We know that the server isn't down, and we know that other people CAN get updates... so if for some reason you cannot get updates, chances are, it is something within your computer that is not allowing the update to take place.
Likely candidates are Firewalls and Download Managers.
-----signature-----
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Tanias
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Subject:
Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
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Strange thing is drakier, I have updated decal before, and I have changed NO settings in firewall (which is turned off anyways, dont like MS firewall) and did not use a download manager....
-----signature-----
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Drakier
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Subject:
Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
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the Update URL changed.
just because you were able to update before, doesn't mean you'd be able to automatically assume that it would update again.
-----signature-----
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Drakier
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Subject:
Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
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BTW.. my comments were not in regards to the "Interface Not Registered" error.. those are an issue in DenAgent that we're still trying to track down.
my comments were in regards to people just can't download the files, and do NOT get the "Interface Not Registered" error..
if you get the Interface Not Registered error, then that is a legit Decal issue that we're looking into.
sorry for the confusion.
-----signature-----
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Alltu_Tru
Title: Dragon
Posts:
12,373
Registered:
Apr 18, '02
Extended Info (if available)
Real Post Cnt: 12,047
User ID: 669,900
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Subject:
Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
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np, I went to my post on the decal boards AFTER reading/responding to this one  LOL
I've had the trouble with updates because of firewalls before... I've always been able to fix that one (most people dont relise that microsoft xp firewall will block some sites even if it is TURNED OFF!!) But this one had me stumped, I expect to get home in a couple of hours and gonna see what I can do then.
Good thing I can play very well without decal  hehe
-----signature-----
Dragon Rider-VT retired acc after 6 yrs
Alltu True-SC Alltu Tru-FF retired
Maybe there's a God above
And all I ever learned from love
was how to shoot at someone who outdrew you
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Ashake
Posts:
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User ID: 678,234
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Subject:
Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
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My son had the same problem last night. Finally out of frustration, he asked me to send the xml files for decal to him in an email, he put them into his decal folder and was ok. He'd been able to update normally before too, so we were at a total loss as to what caused the problem.
-----signature-----
Keepers of the Lost Flame http://ashakeofmt.yuku.com "Your experience has reduced your vitae penalty to 100%" ... say WHAT?? Love ... Dream ... Believe
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Alltu_Tru
Title: Dragon
Posts:
12,373
Registered:
Apr 18, '02
Extended Info (if available)
Real Post Cnt: 12,047
User ID: 669,900
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Subject:
Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
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if anyone else is still having this problem, go into your decal 3 folder and delete the file called killbit.xmp
start decal and hit update, it should update now
-----signature-----
Dragon Rider-VT retired acc after 6 yrs
Alltu True-SC Alltu Tru-FF retired
Maybe there's a God above
And all I ever learned from love
was how to shoot at someone who outdrew you
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