Author Topic: Dual client help/question
PigPenAC 
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Subject: Dual client help/question
I just installed dual client. and when I try to connect i get this error.

Can't open the data files. Check that they exist and that you have permission to write to them. The program will now exit.



I read thru the help file and didn't see anything I thought pertained to this.

Has anyone seen this or know what I should look at?


Thank you.

 

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PigPenAC 
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Subject: Dual client help/question
Hmm now that I'm thinking about it. My other account isn't TOD.


Would this cause AC not to work?

 

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Drakier 
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Subject: Dual client help/question
check that you have copied the correct files to the paths listed in ACDualClient.

Click the Copy Files button in the Path Options and then put a check in every box and click Copy.

Also make sure that the dat files are not set to Read-Only, and ensure that you're using the correct ToD paths regardless of whether the account is ToD or not.

You have to be using the latest AC:ToD information in order to be able to play AC.

 

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PigPenAC 
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Subject: Dual client help/question
Thanks for the help i'm greatful.

 

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Drakier 
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Subject: Dual client help/question
sure, no problem

 

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Nizhoni 
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Subject: Dual client help/question
i can not get the dat files off of read only. i uncheck it and hit apply then ok. when i close it out and bring it back up it is back in read only. any suggestions?

 

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Drakier 
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Subject: Dual client help/question
are you an administrator?

 

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Nizhoni 
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Subject: Dual client help/question
if you mean for my pc the answer is yes

 

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Drakier 
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Subject: Dual client help/question
Nizhoni : what error are you getting?

It seems odd that you would uncheck the boxes, and then they would automatically re-check themselves. Are you running with the -rodat option turned on? That would cause the dat files to become Read-Only. Other than that, I'm not sure of anything that would automatically change a file to read-only except some other 3rd party "Security" software that could do it to help protect you from yourself.

 

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Nizhoni 
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Subject: Dual client help/question
the same message that PigPenAC stated. not to sound stupid but what is that?

 

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Drakier 
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Subject: Dual client help/question
how are you launching AC?

are you using ACDualClient? Are you using a Shortcut on the desktop?

There is an option when Launching AC where you can specify -rodat and it will enable the Read-Only DAT files. That is what I was asking.

Since you have no clue what I'm talking about hoever, my guess is you probably are not unless you had dome something in the past to enable it based on what someone else said, and never changed it back. It's hard to know at this point.

If you cannot get the DAT files to remain NOT Read-Only, then I don't know how to assist you any further. Something is causing them to remain in a Read-Only state, and that isn't good.

 

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Nizhoni 
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Subject: Dual client help/question
ok i uninstalled and reinstalled, i am no longer getting that message. the read only is not check on dat files. i do not know what i did but i got it unchecked. now when i try to log on i get the authentication failed. try again later. my account are in good standing. i can log them on throught the main short cut to tod. any ideas?

 

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Drakier 
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Subject: Dual client help/question
Check that you're using the correct paths.

ACDualClient should be pointing to the same place the shortcuts are.

If the shortcuts work, then there is no reason ACDualClient shouldn't.

You may need to run the "First Time Setup" again by clicking the Clear Paths button in ACDualClient then restarting it.

Make sure when it asks you for the path to AC, you put in the same path that the working shortcut points to.

 

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Nizhoni 
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Subject: Dual client help/question
ok i started all over. i only put in 2 accts this time and low and behold it worked. who knows what was going on before. anyway ty for your help. i have loved this program for a very long time and couldnt see playing ac without it. hugs

 

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