Author Topic: AC Client using 200 Mb of ram???
CromBenKarim 
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Subject: AC Client using 200 Mb of ram???
Hallo, all, first of all i am a computer ignorant happy

I noticed that while few months ago acclient.exe was using an average of 20Mb now it's up to 200 MB.

I checked that on Task Manager and seemed dumb.

Now, my pc is old, but it's not that bad: i have an athlon xp 2.5 Ghz, 1 Gb of 400 ddr ram Corsair, a 256 Mb video card Radeon 9600, and can't understand how this can happen.

Anyone noticed an increase of the ram usage by acclient after last patch?

I am running at medium/sharp/medium as ingame resolution and i am not able to dual log for more than a couple of hours anymore ( i run a trade bot so i usually let it run 24/7 ).

Any clue from Decal gurus? It's not a Decal issue i think ( it's using 6Mb as usual ) but i thought maybe you guys have some more infos about this.

Thanks for any info happy

 

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Maddy_ACEDL 
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Subject: AC Client using 200 Mb of ram???
After 24 hours of running, acclient is sitting at 36MB of memory (Firefox is at 68MB after an hour of running).

I've heard of people having issues with ATI cards, I wonder if this could be related somehow, seeing you are running an ATI 9600. Just thinking out loud here.

 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
Welcome to the world of "piss poor programming" and bloatware.

 

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Bowdiddly 
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Subject: AC Client using 200 Mb of ram???
Running Dual client and one is useing 19MB and the other 71MB, lol, so I dunno...

 

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ElgarL 
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Subject: AC Client using 200 Mb of ram???
Running one client on an ATI 9600 pro chipset. I use on average 160-170k ish. It can go upto 270+ if I'm running around to a lot of places.

 

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CromBenKarim 
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Subject: AC Client using 200 Mb of ram???
Dumb question: 170k or 170.000 kb? Cause Task Manager shows 170.000 kb but it's 170 Mb, correct?

So it could be my video card?....mmm it has latest drivers as well....doh.

For example right now i am ar 138.760 Kb after 20 mins in a static spot sad

 

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_Godoflife_ 
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Subject: AC Client using 200 Mb of ram???
70 and 80 on my dual client......Radeon 9800 Pro

 

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Virindi-Inquisitor 
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Subject: AC Client using 200 Mb of ram???
150mb at the moment, but note: Decal plugins are NOT counted under the total for Decal, they are counted under the total for acclient. Decal plugins run as PART of AC. That's how they work. Denagent.exe just loads the plugins when you start AC.

 

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Miss-Fizzel 
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Subject: AC Client using 200 Mb of ram???
Ati 9800 Pro Ac 220MB (

 

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OREOSTARS 
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Subject: AC Client using 200 Mb of ram???
Well I Got The New ATI Radeon X850 XT PCI Express, Its Still @ 150 WTF @ ATI?!?!?!
O well great chipset imo!

 

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Virindi-Inquisitor 
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Subject: AC Client using 200 Mb of ram???
<<Running one client on an ATI 9600 pro chipset. I use on average 160-170k ish. It can go upto 270+ if I'm running around to a lot of places.>>

I bet you run with all your Eltank windows open. Those views really do hog resources...not really your fault, of course, but Eltank uses a lot of lists. The VCS gui lists seem to use a fair bit of memory, too. Apparently Decal in its current state is just not suited to complex views wink

 

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ElgarL 
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Subject: AC Client using 200 Mb of ram???
Nope, never have the views up. I'm thinking it's the decal GUI too, but as I've not tested it without decal I cant be certain.

I've actually had my graphics card lockup (DX) twice today once the memory useage went over 270-280. AC still working fine but frozen graphics (bar the mouse). Was forced to ALT-F4 out of AC.

 

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Subject: AC Client using 200 Mb of ram???
I keep all Huds and windows closed, for that reason and don't use El Tank.

 

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Masked_Profanity 
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Subject: AC Client using 200 Mb of ram???
A, just in case FYI...

If you are running dual client...

Be absolutely sure you have exactly the same ingame visual settings for each client you are running ... And be absolutely positive you have the identical if not better initial settings activated and/or available (game activated) in your video adapter settings...

After nearly 3 hours the other night of testing every setting possible... This is what I came up with for the best performance, stability and gameplay...

Besides being a resource hog... running dual client with decal increases Video GPU temperatures to dangerous levels...

Causing Lockups, Crashes and increased Case interior temperatures as well...

Excess Heat = PC Death!

I use a temperature monitor I can access from my taskbar that gives me real time temperatures of my CPU, Motherboard and interior temperatures are monitored by a LCD thermometer mounted in a spare CD drive slot...

I used a Laser Type Thermal Indicator pointed at the System memory, Video Memory and Video GPU...

I'm not sure anyone has ever taken this aspect under consideration... but I can tell you compared to other online games...

Dual Client + ACx2 + Decal + Various Plugins = High System Temperatures...

I have increased the cooling capacity of my system with larger Fans and to help compensate for the increased temperature and bringing them down to more tolerable levels through greater air circulation...

Another tip: Periodically remove the Heat Sink from your CPU and blow out the accumulated dust if any (Air Duster can also be used to clean up the inside of your case too... Then reapply (your choice of type) thermal compound... This will ensure you have lower CPU temperatures and longer system life!

It works for me!

 

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Subject: AC Client using 200 Mb of ram???
Crom, after 3 hours of testing mines using...162,404 on one client and 144,784 on the other after 5 hours. DO you have dual client running in the back round? If so close it. As I said before don't use any huds or have any plugin windows open! I run in 1152x864 texture detail on low, texture filtering on trilinear, and landscape dist on low. Try doing all that and see what happens.

Elgar, I tested your plugin out its a resorce hog. Depending on area you were in. I can see it locking up after long periods. Even before the client update for ToD your plugin lagged clients hardcore. Its still a great plugin if you run it solo, which is how he INTENDS it to be used, kinda hard to ACM 2 clients. If thats not your sytle there are other options happy

 

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CromBenKarim 
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Subject: AC Client using 200 Mb of ram???
I tryed running without decal: still al 140.000k.

I never run with huds on since i noticed a lot of crashes with those, and i never keep windows open as well.

Resolution is 1024x768.

It's not a decal problem imho, but that's just a sensation being i am an ignorant and hav absolutely no real base on which to make such a statement happy

Imho Turbine implemented something related to the higher graphics for next patch already, and that is messing up everything.

I always had the idea Turbine implements changes before they actually confirm it, to test without whines on customer side, but that's just a dumb idea of mine prolly.

 

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ElgarL 
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Subject: AC Client using 200 Mb of ram???
I'd love to agree with you Crom, but I'd need to do a few tests before I could.

As for GUI and HUDs. The HUD rendering in decal is quite well optimised as far as memory useage goes (from personal testing). The HUDs are under a totally different rendering system from the GUIs.
The GUIs (and the Decal bar itself) are still rendered using the old code. Thats very unforgiving and a real resource hog.

Between decal alpha 4 and alpha 5 there does seem to have been something changed in the AC client. I've no idea if it's just an observational error or there truly has, but memory useage has gone through the roof.

 

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ElgarL 
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Subject: AC Client using 200 Mb of ram???
I just checked and the memory footprint of acclient.exe is still huge even without decal loaded. Just the client running and it's 220 at login in holt.

This is new for this patch or the last. I cant be certain as to when it began as I've not had much (if any) time to play over the past month.

 

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Chazcon 
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Subject: AC Client using 200 Mb of ram???
tag, interesting thread.

 

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ElgarL 
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Subject: AC Client using 200 Mb of ram???
Just to keep things connected and tidy - http://forums.ac.turbinegames.com/showthread.php?t=27310

 

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Virindi-Inquisitor 
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Subject: AC Client using 200 Mb of ram???
Well, I left my buffbot running all night last night with Eltank...still 132mb. Eltrack is probably the biggest memory user (same problems inherent to any tracking plugin: large gui lists and storing info on many items), but it sounds like the range is too great to be affected by Decal and plugins. Video memory and framerates are probably worst impacted by plugins, but I highly doubt they can make up for the ~100mb variations in memory use. It could, however, be related to how far off the client decides to set the auto-degrade...

 

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Subject: AC Client using 200 Mb of ram???
Well after testing for 14 hours of testing my peak mem usage on my main comp was 488,936. My second client was 252,308 both are on the same computer. On my second computer running one client, peak was 164,786. My main comp has FX 6800 256mb and my second comp is a 4400 64mb.

 

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CromBenKarim 
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Subject: AC Client using 200 Mb of ram???
Sounds like even a computer ignorant like me can make up some interesting point grin

I am happy that my shot in the dark may help out happy

 

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-ColdGhost- 
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Subject: AC Client using 200 Mb of ram???
My client uses about 180 MB of ram, of course, it doesn't matter to be since I have a gig of it on my main system.

 

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CromBenKarim 
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Subject: AC Client using 200 Mb of ram???
Well, both my pcs have 1 gb of ram: laptop today hit a peak of 1.1 gb of ram used with only acclient + decal + tradebot running......go figure...

 

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Flenop 
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Subject: AC Client using 200 Mb of ram???
It has nothing to do with recent patches. Since ToD came out my memory usage has been anywhere from 100 to 300 MB at any given time per client.

Dunno what it is on my computer either, actually.

 

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CromBenKarim 
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Subject: AC Client using 200 Mb of ram???
You may be right, but i was able to dual log without crashes till last patch: since then i can't do that anymore due to memory shortage, and it's dumb when you have 1Gb physical + 1.5Gb virtual.

 

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AvatorLC 
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Subject: AC Client using 200 Mb of ram???
humm this is interesting.... dual loggin on one pc... my trade bot and my buff bot one uses 200 the other is only 150 I thought that was cool

 

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Krackcode 
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Subject: AC Client using 200 Mb of ram???
The most likely culprit, I'd say, is chat spam. ID strings and chat are two of the biggest resource hogs in AC. The video is nothing...

 

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Subject: AC Client using 200 Mb of ram???
I have all the crap turned off

 

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ElgarL 
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Subject: AC Client using 200 Mb of ram???
I'd like to believe that Krack, but I locked up without decal even loaded. Everything is pointing to video memory, as the crash of DX is identical to when decal had a memory leak on redering icons.

 

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Krackcode 
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Subject: AC Client using 200 Mb of ram???
Well I didn't mean with decal. I meant when AC sends data, it stays spolled in your memory banks and does not get released. A prime example would be the bobo quest. Your memory usage spikes hardcore as you enter the second and third dugeons, and this is surprising consider it's already in your ac files if you've been there before.

I don't think AC has the best data management in the industry.

As for chat, I feel that increased chat spam really hogs your system and then once the usage is up, you can't recoup wuith a restart...you really need to reboot.

 

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Lokkie_the_Fierce 
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Subject: AC Client using 200 Mb of ram???
Krackcode posted:
A prime example would be the bobo quest. Your memory usage spikes hardcore as you enter the second and third dugeons, and this is surprising consider it's already in your ac files if you've been there before.

I consistently lag off or crash in that third dungeon, ever since ToD. Ugh.

 

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CromBenKarim 
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Subject: AC Client using 200 Mb of ram???
I squelched every chat excluding /a, /f and /t and still average 240 Mb on a constant rate.

It's dumb.....

 

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Krackcode 
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Subject: AC Client using 200 Mb of ram???
Just because you squelch it, does not mean your client does not recieve it. It simply gets filtered out.

 

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ElgarL 
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Subject: AC Client using 200 Mb of ram???
I'm gettiong quite regular VPU recovery messages from my drivers now. AC has fubared on memory useage.

 

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Masked_Profanity 
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Subject: AC Client using 200 Mb of ram???
Here is a sort of update...

I have a back up PC that has Window ME on it... it won't run decal at all...but...

I was getting out of memory errors trying to run just AC
with 1 gig RAM and 256 Nvidia Card!

So I went into my sysedit and did a little memory management!

I won't go into detail right now... but basically I set cache usage to 512MB! Leaving me 512MB to run other applications etc...

Rebooted...


BINGO!! dancing

Game looks Awesome at full settings... no lag, no video stalls, no visual artifacts, no crashes, no out of memory messages, no lockups and it runs as smooth as DM ever did before TOD!

If I could run decal with this setup... I would use my system commander and reload Windows ME on all MY PC's!

So my current conclusion is, AC is totally fragging memory management with Windows XP!!


Way to Go Turbine!! applause

 

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CromBenKarim 
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Subject: AC Client using 200 Mb of ram???
Mmmmm.....this last comment seems interesting: will look into my memory partition as well.

 

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CromBenKarim 
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Subject: AC Client using 200 Mb of ram???
Opened 2nd client with Dual Client and system rebooted on his own as usual: paging memory usage was at 694Mb before the 2nd client.....

 

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Tiviee 
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Subject: AC Client using 200 Mb of ram???
After a few Dual logs my screen stays black for 5-10 mins between jumps so what I found by accident, if I hold down the esc key the video usually comes back in about 30-45 secs

 

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CromBenKarim 
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Subject: AC Client using 200 Mb of ram???
After 24 hours with only TradeBot running on my laptop, Acclient was at 480 Mb!!!

This is insane.....

 

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-Myk- 
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Subject: AC Client using 200 Mb of ram???
Ive been crashing and getting an Error saying I dont have DX installed. I know I have it installed and have even rerun the install. dxdiag says everthing is fine. I get this when logged in with a single client. If I use ACDC I can get them ingame for about 1 min before they both crash with the DX error.

AMD 2100+

1 gig ddr

Nvidia 6600GT w/256 vid ram using the below driver which is the most up to date
Version: 81.98
Release Date: December 21, 2005
WHQL Certified

DirectX 9.0c

 

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Teffie-the-Persian 
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Subject: AC Client using 200 Mb of ram???
Hm. My system runs at 109 degrees with 6 clients running lifetank.

Edit: The room I am in is easily below 50 degrees.

 

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ElgarL 
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Subject: AC Client using 200 Mb of ram???
I'd love to know your system specs to be able to run six clients with LTx. I have a P4 3.0E and can't even run two clients with NO plugins.

 

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Teffie-the-Persian 
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Subject: AC Client using 200 Mb of ram???
Harro Elgar, 'tis Teremus.

System specs: AMD 64-bit 3.8 ghz processor. Some sort of PCI express 256 mb of ram card. Not sure which one specifically, I built the thing a month ago. RAM - 2gb. Ah. I have, literally, 7 fans in my box. Other pertinent specs...hm...

None that I can think of. Remember, my room is very cold.

How's CP doing these days? I see your posts, but never his.

Edit: Also, the clients run smoothly for two days or so at a time. I was impressed. Eltank I can't run two clients, never was able to. ;/ Warbot itself is, of course, single-user.

 

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ElgarL 
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Subject: AC Client using 200 Mb of ram???
We are not allowed to talk about CP due to the VN rules.

 

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Teffie-the-Persian 
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Subject: AC Client using 200 Mb of ram???
What'd he do? ;/ Got tired of all the flaming you guys get?

 

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kinslayer271 
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Subject: AC Client using 200 Mb of ram???
Elgar I can run 6 also, just depends on were I run.

On here is the skinny on the client usage BS. After testing, running 4 accounts in different areas, It seems it has to do with certian land blocks leaking or something, not just the whole AC client itself. 2 of the spots were in the same dungeon. One spot all 4 stay around 60-90k, Second spot was 280-380, 3rd was same as 2nd. Now what this tells me is that its just depends on were you run how bad your clients are going to leak. I don't understand why 2 areas in a dungeon would leak differently, they both are very high spawn so it can't have anything to do with that. O yea my graphics were turned down all the way also.

 

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Teffie-the-Persian 
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Subject: AC Client using 200 Mb of ram???
An old Laton-ite. happy

I ran 6 without any problems pre-expansion. I spoke out of turn, I tested now, after just coming back two days ago, and I can really only run 3 with that same system. They just seem to go berserk. I'll try a mix of macros and see what happens there, but I think it's just the AC client sucking.

 

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CromBenKarim 
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Subject: AC Client using 200 Mb of ram???
Now, after the patch, client is using 370 Mb.....and i am using the same old medium/sharp/medium settings. sad

 

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Teffie-the-Persian 
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Subject: AC Client using 200 Mb of ram???
With warbot, I get 25mb out of AC, and 25mb for the skunkworks program. With LT, it goes up to 100mb for AC. ;/

Could it be a combined problem of Decal's alpha-state and Turbine's horrible code?

 

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OZ-PK 
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Subject: AC Client using 200 Mb of ram???
With no characters in game, my acclient is listed as 130mb. I can duel log, with tank on both. Buffing on both is a strain, but can do without crashing.

But I often see client run between 150 and 250mb

These are full screen modes.

 

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UnDecimus 
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Subject: AC Client using 200 Mb of ram???
Frelorn just locked that thread on Turbines forums regarding this topic.

Does he have any clue what PR snafu he just committed there?

/e shakes his head sadly.

I feel so slapped.

 

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Maddy_ACEDL 
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Subject: AC Client using 200 Mb of ram???
<< Does he have any clue what PR snafu he just committed there? >>

Let's see, he said they were aware of it, unable to reproduce it, and locking the thread because it was getting off topic. Sounds like he was doing his job to me.

 

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ElgarL 
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Subject: AC Client using 200 Mb of ram???
I'd say his reply was a forced one thats a few weeks too late. I'm canceling one of my accounts as I always keep my promises. Possibly two. The only thing keeping the third up is friends and ELTank. It's on the edge too though.

 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
Well, in typical Turbine style, they have officially blown off the problem.

Frelorn locked the thread on the Turbine boards basically saying they can't reproduce it, thus it is a non-problem.

Gotta love it.

 

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Maddy_ACEDL 
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Subject: AC Client using 200 Mb of ram???
<< Frelorn locked the thread on the Turbine boards basically saying they can't reproduce it, thus it is a non-problem. >>

Try reading again, that isn't what he said.

 

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Monolith_WE 
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Subject: AC Client using 200 Mb of ram???
One more thing to kill AC I guess. That a bunch crap if they cannot reproduce it, as I have 4 computers, all with AC on them. My systems don't have the same hardware, and I get memory problems on all of them.

 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
It has been stated many times before that this board was intended for players to help other players. While our supposrt folks do post here every onece in a while, it is not part of their job to do so. If you are having issues, please feel free to call or email our support staff. They are very helpful when it comes to resolving issues like this.

As far as this matter goes, the team is aware of some issues with memory leaks, and we are always working to try and improve performance. The biggest problem we run into with an issue like this is reproducing it. If we cannot reproduce the problem, then it is very difficult for us to fix it.

The issue appears to be related to certain configurations, but even in those cases we have not been able to consistantly reproduce the issue. We will continue to try and get this resoved for everyone, but until that time I will be closing this thread, since it has degraded to threats and strayed a bit off of the original topic.
__________________
Andy "Frelorn" Cataldo
AC Community Relations
Turbine, Inc

 

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UnDecimus 
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Subject: AC Client using 200 Mb of ram???
Maddy, given his track record, and given what I know of the problem, I have to believe he blew it off until proven otherwise.

I am not at all happy about the level of non-support shown by Turbine in recent months.

 

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Maddy_ACEDL 
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Subject: AC Client using 200 Mb of ram???
And what part of Frelon's statement did he say he was blowing it off and say it wasn't a problem? Was it when he said they were aware of the issue and trying to address it but unable to reproduce it? Or perhaps when he said they (Turbine) would continue to try and resolve this issue?

 

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Maddy_ACEDL 
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<< Maddy, given his track record, and given what I know of the problem, I have to believe he blew it off until proven otherwise. >>

And what is his track record? What has Frelon done in the past to lead you to this conclusion.

 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
Maddy_ACEDL posted:
<< Maddy, given his track record, and given what I know of the problem, I have to believe he blew it off until proven otherwise. >>

And what is his track record? What has Frelon done in the past to lead you to this conclusion.




BAHHAHAHAHAHAHA

Thanks, I needed that laugh.

laugh laugh

 

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Maddy_ACEDL 
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Subject: AC Client using 200 Mb of ram???
Hmm, ask for facts, and the response is laughter. Usually means that you don't have the facts to back up yor statement. Not too surprising.

 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
Maddy_ACEDL posted:
Hmm, ask for facts, and the response is laughter. Usually means that you don't have the facts to back up yor statement. Not too surprising.



No, it means that what you said was funny, not that we/I have FACTS.



Does the "Where are the Ultra High Resolution Graphics we paid for?" ring a bell?

Hundreds of people ask on every board imaginable, emails sent, even lawyers were contacted over it, and NOTHING. Totally BLOWN OFF until THEY announced it, 6 months AFTER tens of thousands of customers bought the product.

You want another example of when Turbine BLEW OFF the customer base? Right along the same lines, the "Elder System". Same deal. Turbine was ask in a number of ways, and for 6 months, they were blown off until Turbine ANNOUNCED that they unilaterally were cancelling the system ... a system which was hyped as one of the reason FOR the expansion pack.

Shall I continue? Maybe not here, this is a Developers board. My inital comment was inresponse TO Developers, anything further would be just a comment on Turbine PATHETIC customer support and customer relations ... which is what Frelorn's job is.

 

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Drakier 
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Subject: AC Client using 200 Mb of ram???
Last I remember, Turbine never said the Elder system was a for sure thing.. in fact.. if I remember correctly, Jessica said it once as a possibility of things they were looking into.. never once do I remember seeing from Turbine that the Elder System was going to be a part of the expansion pack.

As for the high-res textures, the Expansion Pack shipped with a LOT of updated graphics.. maybe not the same as the new high-res images that they are doing now, but it certainly had improvements over the older graphics and textures.

Sometimes you have to be aware that you don't know everything that is going on. In my opinion, I'm just happy to finally see the expansion... albeit later than projected initially. There are quite a few factors that lead up to the delayed release, and the lack of some content that people feel they were promised... and I'm SURE that Turbine will do anything they can to try to get all those things into AC and in the hands of the Expansion Pack customers... it just may not happen immediately... doesn't mean it won't happen.

 

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Subject: AC Client using 200 Mb of ram???
Drakier posted:
Sometimes you have to be aware that you don't know everything that is going on. In my opinion, I'm just happy to finally see the expansion... albeit later than projected initially. There are quite a few factors that lead up to the delayed release, and the lack of some content that people feel they were promised... and I'm SURE that Turbine will do anything they can to try to get all those things into AC and in the hands of the Expansion Pack customers... it just may not happen immediately... doesn't mean it won't happen.


Ok, forget being a programmer for decades, I've been a gamer for longer, and aside from this "expansion", I can not think of a single expansion pack where what was said was going to be in the expansion pack was delivered 6 months AFTER the fact and the company that delivered it said NOTHING about the status for those 6 months, then cancelled one of the items that, if not everyone, a large portion of the population, was expecting because an OFFICIAL of the company said it was going to be.

I've done the polls from thousands of people on the boards, and bottom line, over 70% of the people feel that the expansion pack was nothing more than a "money grab" for $29.95 a copy. ALL of what people can see, new race, new island, new armor, new dungeons could have EASILY been done in the same 6 months of time that Turbine gave us NO patches what so ever.

Heck, they gave us Asheron's Island, Caul Island, and Alphus Lassel (sp?) all without an expansion ... those were all "month content patches".

Sure I can't disprove your "you don't know everything that goes on behind the scenes" statement, but I do know some of it. I'll PM you with WHY I do.

 

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Drakier 
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Subject: AC Client using 200 Mb of ram???
You realize that Turbine didn't really make much off the Expansion Pack right?

The expansion pack came with something like 60 days free. At $13 a month, that puts the price at somewhere around $26 which coincidentally enough is about the same price as the expansion pack!

imagine that.

As for the expansion pack itself.. as I said.. there are factors beyond what you know. Just look at the amount of people who are no longer even WITH Turbine.. things happened over the course of the creation of the expansion pack... things that really affect Turbine's ability to create the expansion pack in a timely manner.. do I agree with it? No. I feel it was poorly handled. But that isn't the point. The point is that Frelorn especially will do everything he can to get things right. While it cannot be immediate, I believe he will try VERY hard to put things in order.

 

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Lil-Blub 
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Subject: AC Client using 200 Mb of ram???
Stick to the issue. There is a memory leak in this game, regardless of system configurations, this should not be happening. This bug has been around since DM. Decal in general used to make this leak worse. I really don't think it's anyone but Turbine's fault at this moment. They close the thread because everyone did not stick to topic. This issue could have been resolved if people just tried to help instead of bicker and argue the facts and threaten to get their ways.

If you have a personal issue with your kids, do you talk to them or shout at them and downgrade and humiliate them? I know it's not exactly the same thing, but this is exactly what has happened.

Start coming up with RESOLUTIONS!

I say start a new thread and start putting everyone’s system configurations, driver versions and where in the game...the crashes seem to happen most.

See if we can all identify this issue, maybe it's a certain texture in the game that makes the client crash? Did you think maybe it could be a strictly Direct X issue, since the error seems to crash Direct x?

Maybe there is something we can all do to help this go away and solve this ponder of Turbine.

If they did not have an interest to keep this game going they would pull the plug like AC2. They are interested in resolving this. So let’s help them!!!

 

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Drakier 
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Subject: AC Client using 200 Mb of ram???
not a bad idea Lil-Blub..

although I don't know how easy it will be to accomplish because in th epast, we've trie dto do similar things for Decal and ended up with so many BAD reports, that it made the good reports get burried.

regardless.. you're right that the memory leak has been around since at LEAST DM.. probably has always been there. It just gets amplified with the latest stuff.

 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
Drakier posted:
You realize that Turbine didn't really make much off the Expansion Pack right?

The expansion pack came with something like 60 days free. At $13 a month, that puts the price at somewhere around $26 which coincidentally enough is about the same price as the expansion pack!

imagine that.

As for the expansion pack itself.. as I said.. there are factors beyond what you know. Just look at the amount of people who are no longer even WITH Turbine.. things happened over the course of the creation of the expansion pack... things that really affect Turbine's ability to create the expansion pack in a timely manner.. do I agree with it? No. I feel it was poorly handled. But that isn't the point. The point is that Frelorn especially will do everything he can to get things right. While it cannot be immediate, I believe he will try VERY hard to put things in order.


Actually it came with $30 days free, if you ALSO bought the Pre-Order, you got another 30 days.

If they didn't "make anything", then why didn't they just do it the way they have been adding features and content before, via patches. To use your own phrase ... " Sometimes you have to be aware that you don't know everything that is going on." That doesn't just apply to me and Technical issues, but YOU and marketing and sales issues as well.




Drakier posted:
regardless.. you're right that the memory leak has been around since at LEAST DM.. probably has always been there. It just gets amplified with the latest stuff.


Yup, and it most likely isn't going away. Just going to be ignored, IMO, until Turbines next cash cow is ready.

 

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Lil-Blub 
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This needs to happen. I suggest moderator help at this point also. Keep it as a sticky, and have it edited frequently to avoid issue with people threatening etc.. JUST MAKE SURE IT STICKS TO THE MAIN TOPIC.

If I could edit those posts I would moderate the dang post. JUST THAT POST. Nothing else. happy

I would love to help the community as best as I could. Soon as I am home, I will post my config.

 

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Drakier 
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Arch_Magi: I work in Marketing and Sales. (as a developer... ironic as that may be).

I know plenty about that stuff. But my knowledge isn't what's in question.. it's your assertion that Turbine is going to forget about anything and blow it off, and that they're just blowing everything off until MEO or DDO or whatever comes next and starts making money for Turbine.

That simply isn't the case. Believe it or not, people at Turbine actually still care about AC.

 

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Maddy_ACEDL 
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<< No, it means that what you said was funny, not that we/I have FACTS. >>

I have little doubt that facts were not a priority for you.

<< Does the "Where are the Ultra High Resolution Graphics we paid for?" ring a bell? >>

I got them, didn't you? As quickly as I would have liked? No, but I rather they waited to address issues rather then releasing them and then addressing the issues.

Do you understand the business decisinos for doing so? Yes it sucks, but I know it came down to the coins in the piggy bank and not a desire to blow off the customers.

<< O Developers, anything further would be just a comment on Turbine PATHETIC customer support and customer relations ... which is what Frelorn's job is. >>

How much money do you pay them each much in subscriptions fees and how come?

 

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Maddy_ACEDL 
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<< Stick to the issue. There is a memory leak in this game, regardless of system configurations, this should not be happening. >>

I agree that is the issue for many people. For some reason I can keep my bot logged in for a week and still using the same amount of memeory as when I first logged in. Why? I have no diea, works great for me. I don't doubt for one minute that others do see a memory leak. The hard part is re-producing that leak on your test systems so you can fix it.

I've know up here in our little development floor we have done projects that work great on our machine, on someone elses machine, and 99% of the machines we install it on. Then there will be that one machine, that is configured exactly like every other machie as far as we can tell, that the application fails to run on. Why? Wish we could figure it out at times.

 

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Subject: AC Client using 200 Mb of ram???
Drakier posted:
Arch_Magi: I work in Marketing and Sales. (as a developer... ironic as that may be).


You work in Marketing and Sales for Turbine? I stand corrected. I thought you worked for Marketing and Sales for a company other than Turbine. I appologize, since you work for Turbine you DO know about the information then. I mean if you worked in Marketing and Sales for another company, you would just be a hypocrit for blasting someone who works as a programmer for another company commenting on Turbines technical issues. I stand corrected.

whistling





Maddy_ACEDL posted:
<< No, it means that what you said was funny, not that we/I have FACTS. >>

I have little doubt that facts were not a priority for you.

<< Does the "Where are the Ultra High Resolution Graphics we paid for?" ring a bell? >>

I got them, didn't you? As quickly as I would have liked? No, but I rather they waited to address issues rather then releasing them and then addressing the issues.

Do you understand the business decisinos for doing so? Yes it sucks, but I know it came down to the coins in the piggy bank and not a desire to blow off the customers.

<< O Developers, anything further would be just a comment on Turbine PATHETIC customer support and customer relations ... which is what Frelorn's job is. >>

How much money do you pay them each much in subscriptions fees and how come?



#1 You are wrong.

#2 I got them, 6 months after I paid for them. That was my point, and you still didn't answer my question, name another game where you paid for the expansion and had to wait 6+ months for it to be delivered after you got it expansion?

#2a Yes I understand them, it comes down to money. Turbine did not spend enough of it on AC once they transferred people FROM the AC team to MEO and DDO. Simple as that.

#3 I currently pay them $51.80 a month, which is down from what I used to pay them. I also shelled out $569.05 for the Expansion Pack. As for the MAIN reason why I do this, given that they have scrapped the "Elder System", because if I left AC, the 2nd largest guild on Harvestgain would crumble and fade to dust and I have been told by at least 15 people that if I left (and I have been grumbling about doing so on our guild boards) that they would end their AC playing days. Bottom line, I'm MAINLY now doing so because of other people. The recent patches have left NOTHING to call "fun". It is nothing more than mindless grinding to get to 275 and the HOPE that Turbine adds REAL CONTENT to the game again and not just "Title Management" and "Friends List" windows.

 

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Lokkie_the_Fierce 
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Subject: AC Client using 200 Mb of ram???
Arch bashing Turbine. Who'd have thunk?

rolling_eyes

 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
Lokkie_the_Fierce posted:
Arch bashing Turbine. Who'd have thunk?

rolling_eyes


I bash anyone who is neglecting the game I love to death.

 

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Maddy_ACEDL 
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Subject: AC Client using 200 Mb of ram???
<< #1 You are wrong. >>

Fine, and I'll ask again, prove it. Show me the money. Habeas corpus ad testificandum.

<< name another game where you paid for the expansion and had to wait 6+ months for it to be delivered after you got it expansion? >>

I got the expansion when it was released, with the very clear statement to myself that the high-res graphics would be available after the release of the expansion pack. What did you do, open the ToD box, find it empty, and wait 6 months to get the CD sent to you?

<< because if I left AC, the 2nd largest guild on Harvestgain would crumble and fade to dust >>

And if those people wanted, they would continue to play AC. Don't think to highly of yorself.

 

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Subject: AC Client using 200 Mb of ram???
Maddy_ACEDL posted:
<< #1 You are wrong. >>

Fine, and I'll ask again, prove it. Show me the money. Habeas corpus ad testificandum.

<< name another game where you paid for the expansion and had to wait 6+ months for it to be delivered after you got it expansion? >>

I got the expansion when it was released, with the very clear statement to myself that the high-res graphics would be available after the release of the expansion pack. What did you do, open the ToD box, find it empty, and wait 6 months to get the CD sent to you?

<< because if I left AC, the 2nd largest guild on Harvestgain would crumble and fade to dust >>

And if those people wanted, they would continue to play AC. Don't think to highly of yorself.




#1 More to the point, why don't you ask the person who made that comment, not me. I've already given you my reasons.

UnDecimus posted:
Maddy, given his track record, and given what I know of the problem, I have to believe he blew it off until proven otherwise.

I am not at all happy about the level of non-support shown by Turbine in recent months.


#2 Yeah, I got the expansion pack and it wasn't empty, but what was missing was the UHRG and there was no note in there that they were coming in the future.

#3 I don't, I'm just stating what others have SAID themselves.

 

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agnari 
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Subject: AC Client using 200 Mb of ram???
it's probably your setup if your acclient is 200mb

currently i've got dualclient runnnig, decal3 with muletrade plugin with two accounts running on the same system for 4 hours now.

one aclient is 48,800K and the other is 57,800K

 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
I've been running AC for 3 hours and its up to 118 Megs.

P4 3.2 GHz
1 Gig DDR2 Dual Port
Windows XP Pro with all updates
ATI Radeon X800 XT
SB Audigy 2

I got ElTank and Treestats running, that's all.


My other computer has been up for 2 hours 48 minutes and its 175 Megs.

P4 2.1 GHz
256MB DDR
Windows XP Home with all updates
ATI Radeon 8500
Built in sound on mobo

I got LifeTank and Treestats running, that's all.



My other computer has been up for about 27 hours (buff bot) and its 195 Megs.

P4 1.8 GHz
1 Gig DDR
Windows XP Home with all updates
ATI Radeon 9600 Pro
Built in sound on mobo

I got ElTank and Virindi Booter running, that's all.

 

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Masked_Profanity 
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Subject: AC Client using 200 Mb of ram???
Holy Crapola!!!!

How in Freaking Hell did this turn thread turn into a freaking Flame Fest?!

You want to post #'s?!

1. This Forum is for AC Utilities issues... ONLY!!!!

2. Obviously,This post has strayed so far away from a 'known problem' and turned into another, Look at Me, I'm Arch Magi!! No Look at Me... I'm someone who doesn't agree with Arch Magi!!! Thread!

3. WTF?!

4. Known memory leak since DM... more like memory leak since they introduced Housing and all the crap you can hook to it!
Back before housing, I could run from any town without a freaking d/l or sudden lagout because my pc had to download a landblock that contained up to 8 house portals and all the crap inside and outside of it...
I'm not saying housing is entirely to blame... Many other safeguards have been integrated into AC with every new game exploit that was 'discovered and subsequently became a bannable offense ( speed hacks and duping for example!)

5. I have seen something similar to this 11 years ago with another online game... Battletech online was carried over from the Genie server to AOL back in '95 or so... they professed new graphics etc... What they had done in fact was to overlay new code over old code and call it new... It became a freaking disaster... My impression is that there is so much accumulated garbage code in AC that it is causing a lot of problems for at least 95% of the AC community... My impression is that if it was fixable... or they even knew where to look to correct it... it would have been accomplished already...

6. As we all know, pretty much anyone who was originally with AC development is long gone! So... a loose interpretation... Let's say someone starts working on a Car to increase it's performance and during this process, they also repair or replace many parts that require repair or replacement... A new engine is going to be installed... suddenly... the mechanic quits... the new mechanic is brought in and told... Finish this project... yada yada yada... Don't worry you will figure it out.... This is about the second most frustrating thing to be presented with when there is so much crap to sift through to get the finished product... New content takes alot of imagination and creativity... Have we seen any besides some half baked quests and half vast ideas? I vote no!

But I digress... AC has turned into a resource hog unlike anything anyone expected... I have been constantly testing and playing with memory management and other tweaks to increase performance to make playing AC a little more enjoyable for myself...

Let's keep the heated feelings about the 'state of the Game' and other pompous personality crap off this forum...

Bring all that back to the server boards where it belongs!

7. Thanks for everyones cooperation in keeping this forum exactly what it's intended for...
90% of the same decal problem questions over and over...
5% decal updates
5% people trying to help with AC issues!

 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
I love Mechwarrior.

Did you just play BTO or did you also play Mechwarrior 2?

 

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UnDecimus 
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Subject: AC Client using 200 Mb of ram???
Holy cow did this thread grow . . .

That's what I get for working all day.

Maddy et al, my comment was based on the fact that several of my posts on Turbines forums, which (I thought) were not flaming, were not even incendiary, were summarily deleted by Frelorn. At this time that count is up to 8. All posts were reproductions steps for bugs, or they were nicely written critiques of issues that I felt needed discussion.

They were deleted, only one got me a PM explaining why . . . which on honor I cannot post here. sad


 

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Xeon_Xarid 
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Subject: AC Client using 200 Mb of ram???
I'll agree that the memory usage seems very dependent on both where you are, what you are fighting and what type of spells are being cast near you.
I've noticed in particular that ring spells seem to accelerate the memory usage problem (even if not cast by your toon, but by another within OnObjectCreate range)

What I don't understand is why some peeps have such a huge disparity in ACClient.exe memory sizes. That part doesn't make sense.

 

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agnari 
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Subject: AC Client using 200 Mb of ram???
it's probably your setup if your acclient is 200mb

currently i've got dualclient runnnig, decal3 with muletrade plugin with two accounts running on the same system for 4 hours now.

one aclient is 48,800K and the other is 57,800K


those figures above are when the char POV is set to keypad 5, overhead looking down (both in windowed mode). Setting it to 1st person look straight ahead at the other bots and peckerwoods running around in the bot room acting like PKL-wantabees the figures go up by about 30K.


another test this time in the matron hive, running dualclien, decal3, findit and questtracker.

once acclient is at 18K (but it is closed at the select char to enter world screen and minimized) and the other engaged in melee Combat (windowed mode) within the hive is running about 150K.

assuming the suggestion about ring spells is correct Yeah i can see some of the meat headed UCMers surround by monsters and eltank firing off ring after ring running out of memory. As a mage I rarely use rings, preferring to 1/2shoot each of those surrounding me with a war bolt/blast and then polish off all still standing with a ring.

 

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CromBenKarim 
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Subject: AC Client using 200 Mb of ram???
Again with these settings comments.....

I AM USING MEDIUM/SHARP/MEDIUM!!!

on a pc with 1 gb of ram, 256 Mb video card and 2,4 Ghz processor.

It's not the settings damn!

I have the sync refresh rate checked.

It shouldn't use all that ram!

Look at the specifics it says on the box: 733 Mhz processor, 256 Mb ram, 32 Mb video adapter, and these are ToD requirements from the Turbine's Box.

I would really see someone playing with that pc: it woulnd't even log in.

C'mon......

 

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Maddy_ACEDL 
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Subject: AC Client using 200 Mb of ram???
Crom, I think you need to make an offer to Turbine for them to cover your travel expenses to their office so you can bring your PC there for them to test. happy

 

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CromBenKarim 
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Subject: AC Client using 200 Mb of ram???
Lmao Maddy, i really can't believe they can't reproduce it...honestly: they should just put up an ATI video card as we do and check that themselves.

It's not a problem of reproducting the problem, it's a matter of WILLING to fix something.

They don't care, this is just my personal feeling: we gave them lot of pc setups, all the video settings: what is they can't reproduce?

 

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Maddy_ACEDL 
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<< Lmao Maddy, i really can't believe they can't reproduce it...honestly: they should just put up an ATI video card as we do and check that themselves. >>

And you know they haven't done this?

"The issue appears to be related to certain configurations, but even in those cases we have not been able to consistantly reproduce the issue."

I'll bet you there are people runing ATI cards that aren't having this issue. I'm also willing to bet that there are people using NVIDIA cards that are having the issue.

 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
I'm running 3 different ATI cards (3 generations of the most popular) and ALL 3 systems have the same problem. I can't believe Turbine can't reproduce it. Hell, if they sign a form SWEARING they will look into it, I'll UPS one of my boxes up to them.

As for "combat and ring spells" does it. Don't think so. Computer #3 of mine is the worst and it NEVER casts a single combat spell and there are maybe 10-15 people around him at most. The majority of the time it is just him standing in front of the mansion.

Time seems to be a part of it, but not a major part. After my connection crashed, and I rebooted my PC for the buff bot, after just 30 minutes, and only buffing myself and 2 people, the memory grew to over 100 megs.

I don't think it has anything to do with Dual Client, because I rarely use it, and NEVER use it on PCs #2 and #3.

As for "detail settings", I run "Medium" on PCs #1 and #2, and "lowest" on PC #3.

 

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rockinron110 
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Subject: AC Client using 200 Mb of ram???
Wow, boy did this thread degrade.

I seem to use 100-200 MB of ram on my ACcliet while running 3-5 hours a day.
I run Tank and have a 128mb video card.
2.2 Ghz P4 and 512mb of ram.
I only run decal and eltank.

I have not tested any different setting I am probably at defaults on everything.

What if the memory leak problem is at the landblock level, then it really wouldn't matter the specs on the PC but where you are when lockups or spikes in memory.
If turbine is having trouble reproducing the problem they may need more information then just what is running and the system specs. If we find areas that seem to be more problematic then others at least turbine will have a place to start looking for the problem.


Just a thought


Freaky

 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
News Flash: Turbine can't reproduce memory leaks that dozens, if not hundreds of people can reproduce at will with a wide variety of setups. Players offer to send in computers that have the problem.

Man, talk about a fanbase.

http://forums.ac.turbinegames.com/showthread.php?p=267753#post267753

 

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Maddy_ACEDL 
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Subject: AC Client using 200 Mb of ram???
<< Turbine can't reproduce memory leaks that dozens, if not hundreds of people can reproduce at will with a wide variety of setups >>

Out of how many hundred of thousands of possible configurations? Different hardware, different drivers for the same hardware, different applications installed with different DLL's, etc.

This ain't your kiddie's console games with a fixed configuration, both hardware and software. It is impossible for a software company to say it will run on 100% of the computers out there that meet the system requirements without issues.

 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
Maddy_ACEDL posted:
<< Turbine can't reproduce memory leaks that dozens, if not hundreds of people can reproduce at will with a wide variety of setups >>

Out of how many hundred of thousands of possible configurations? Different hardware, different drivers for the same hardware, different applications installed with different DLL's, etc.

This ain't your kiddie's console games with a fixed configuration, both hardware and software. It is impossible for a software company to say it will run on 100% of the computers out there that meet the system requirements without issues.




Apparently you didn't read my last link ...

PC #1: Running AC for 3 hours and its up to 118 Megs.

P4 3.2 GHz
1 Gig DDR2 Dual Port
Windows XP Pro with all updates
ATI Radeon X800 XT
SB Audigy 2

I got ElTank and Treestats running.
Graphics set to "medium".
Hunting in Egg Orchard, not using "ring spells".


PC #2: Running AC for 2 hours 48 minutes and its 175 Megs.

P4 2.1 GHz
256MB DDR
Windows XP Home with all updates
ATI Radeon 8500
Built in sound on mobo

I got LifeTank and Treestats running.
Graphics set to "medium".
Hunting in PotB, using a sword.


PC #3: Running AC for about 27 hours (buff bot) and its 195 Megs.

P4 1.8 GHz
1 Gig DDR
Windows XP Home with all updates
ATI Radeon 9600 Pro
Built in sound on mobo

I got ElTank and Virindi Booter running.
Graphics set to "low".
Sitting at a Mansion buffing people. 90% of the time, it is the bot and the Mansion, that is all. Even after rebooting and waiting 1 hour, and only buffing myself and 2 other people, the memory used shot up to 105 megs.




Here is my offer Turbine. Since you said you can't "reproduce" the problem, I am willing to send you one of my computers via UPS (I'll even pay the freight up, if you pay the freight back) and you will have a computer and setup that IS REPRODUCABLE, just so long as you assure me that you will be looking into this problem as a priority.

Deal?

__________________
"Plugins - Do what Turbine should have done long ago."

Harvestgain is the one and only server for me.

Arch Magi - Level 25x Melee Mage
Sword of Kos - Level 19x Tank/3-School Sworder/Staffer
Lum the Mad - Level 15x Tank/3-School XBower
Edrin al-Jafar - Level 10x Tank Spear




We are always working to try and improve performance for everyone. While we appreciate the offer and the fact that you are upset by this, making a post like this will only lead to flaming and bashing.
__________________
Andy "Frelorn" Cataldo
AC Community Relations
Turbine, Inc



I guess that means they aren't taking me up on my offer to SEND THEM a machine that has the REPRODUCABLE problem, free of charge.

 

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Hamfast 
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Subject: AC Client using 200 Mb of ram???
Arch-Magi,

First off, I agree with you on the leak, so don't take my post the wrong way...

But none of your 3 systems are valid for testing with.

I am a software developer by trade, I deal with this stuff every day, and the first thing Turbine will say is "It's not our code, it's ..."

All 3 of your systems are running Decal and other TPA's, those may be the problem...

to recreate the issue, it must be done on a system that does not have anything beyond the ACClient running... if a Purist (if there are any left) has the problem, Turbine may listen, but until one comes along and shows them proof, Turbine will point at the TPA's and say that is where the problem is.

There are other issues that seem to exist in the ACClient, but again, the systems that see these issues have TPA's installed...

Pointing Fingers is a lot easier then fixing Code.

 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
Hamfast posted:
Arch-Magi,

First off, I agree with you on the leak, so don't take my post the wrong way...

But none of your 3 systems are valid for testing with.

I am a software developer by trade, I deal with this stuff every day, and the first thing Turbine will say is "It's not our code, it's ..."

All 3 of your systems are running Decal and other TPA's, those may be the problem...

to recreate the issue, it must be done on a system that does not have anything beyond the ACClient running... if a Purist (if there are any left) has the problem, Turbine may listen, but until one comes along and shows them proof, Turbine will point at the TPA's and say that is where the problem is.

There are other issues that seem to exist in the ACClient, but again, the systems that see these issues have TPA's installed...

Pointing Fingers is a lot easier then fixing Code.


Oh, I agree with you 100%, and I too develop code for a living.

Finger pointing is EXACTLY what is going on here, in fact that is what I was saying when Maddy jumped all over me a couple pages ago.

Turbine / Frelorn is not telling the truth when he says they can't reproduce it. I am willing to lay cash money on that they can. Heck, I even offered my own PC.

Now, it the problem Turbines, or could Decal and the TPA be causing it? Well, that is another issue.

But I will tell you that the AC client grows well beyond 50 megs even when I don't run Decal or any TPAs for over an hour (I did that for the 3+ months that there was no Decal or TPAs). That suggests to me that the problem is in Turbines code and that Decal and TPAs AMPLIFY it because they can attack and cast spells at a much higher rare than Finger and Thumbs 1.0.

So it is a little bit of both, but at the core, the memory leak is in Turbines code.

As for a "pure machine", that is easy, PC #2 and PC #3 are pure (if I don't run Decal), they don't have anything other than what is needed for playing AC (with or without Decal) ... I don't even have printer drivers installed on them.

 

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Maddy_ACEDL 
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Subject: AC Client using 200 Mb of ram???
<< Finger pointing is EXACTLY what is going on here, in fact that is what I was saying when Maddy jumped all over me a couple pages ago. >>

Not jumped, pointed out your errors is all.

I have not seen Turbine post anything saying it is YOUR problem, too bad. They have said they are aware of the issue, are and have looked into it, but can't find the cause yet, or even duplicate the problem.

Try re-formmating, do not install a single other application, but do install the latest drivers/patches for Windows. Does the issue happen then? Let me know the results and we can go from there.

 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
Maddy_ACEDL posted:
Try re-formmating, do not install a single other application, but do install the latest drivers/patches for Windows. Does the issue happen then? Let me know the results and we can go from there.


Obviously didn't read my above post ...

"As for a "pure machine", that is easy, PC #2 and PC #3 are pure (if I don't run Decal), they don't have anything other than what is needed for playing AC (with or without Decal) ... I don't even have printer drivers installed on them."

Add to that, I keep Windows XPs patched, ALWAYS. So, in effect, I have that on 2 of my 3 machines. Those machines are ONLY used for Asheron's Call.

If they'd like (and even after Frelorn locked my offer thread, I PM'd him) I'll even uninstall Decal and all TPAs (all 3 of them) and do a Reg scrub. But as I said before, don't think that will matter, because I've seen before even on a "clean machine" when Decal wasn't even released and no TPAs were used, there was a Memory Leak.

So, the idea that Turbine can't reproduce it is laughable. They are even REJECTING offers of help on hardware that CAN be reproduced. Now do you understand why people don't believe Frelorn?

 

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Lil-Blub 
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Subject: AC Client using 200 Mb of ram???
Maddy_ACEDL 11312 posts
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<< Finger pointing is EXACTLY what is going on here, in fact that is what I was saying when Maddy jumped all over me a couple pages ago. >>

Not jumped, pointed out your errors is all.

I have not seen Turbine post anything saying it is YOUR problem, too bad. They have said they are aware of the issue, are and have looked into it, but can't find the cause yet, or even duplicate the problem.

Try re-formmating, do not install a single other application, but do install the latest drivers/patches for Windows. Does the issue happen then? Let me know the results and we can go from there.





Not to sit here and nitpick, but what are you dicussing that gets this going towards a solution?

Post those stats of those systems... What versions of EVERYTHING you are running. Heck even include patches you install. I learned from years of tech support.. on a clean system, if you don't always update with the latest patches, sometimes you rollback to a time when the software your having an issue with was created... This then can be realized, and new patches added 1 at a time, that will fix this issue.

I bet it is something with direct x 9.0C. I am almost certain.

 

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CromBenKarim 
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Subject: AC Client using 200 Mb of ram???
I just peaked a 1.09 Gb usage after 20 hours run on my trade bot: Win Xp fully updated, Pentium IV 3.4 Ghz processor, 1 Gb 800 DDR ram, Ati X 600 256 Mb Pci express Video Card ( it's a laptop ) with only Decal + Muletrader running.

Sad....

 

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Maddy_ACEDL 
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<< Not to sit here and nitpick, but what are you dicussing that gets this going towards a solution? >>

Starting with a clean system, with latest patches/drivers and go from there? Silly idea, but I'm amazed at how often I see it work in my place of work when solving various computer issues a person is having.

 

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UnDecimus 
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Subject: AC Client using 200 Mb of ram???
Solved it.

I started with a Clean System.

It's still clean.

It may stay clean for some time to come.


 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
<< Not to sit here and nitpick, but what are you dicussing that gets this going towards a solution? >>

Starting with a clean system, with latest patches/drivers and go from there? Silly idea, but I'm amazed at how often I see it work in my place of work when solving various computer issues a person is having.


New computer: Check
Install Windows XP: Check
Hit update until there are no updates left to install: Check
No other drivers installed (Printers, Camera, etc): Check
Installed Asheron's Call: Check
Installed Decal and 2 other TPAs: Check (willing to remove and clean registry)
Offered to send computer free of charge to Turbine to use to find this problem, including paying shipping TO Turbine: Check
Turbine rejected offer: Check
Been Director of Computer Operations for a company that ships over 300 PCs and over 650 embemded controllers per year and develops custom software for the Electronic News Gathering and Airborne Law Enforcement industry for over 16 years, not to mention keeping every office PC operational: Check
Don't trust Turbine to bother looking into this problem and just play "lip service" to the player base until DDO and MEO are released: Check



Now, Maddy, seriously, WTF more do you want people to do? People have OFFERED to send PCs to Turbine that have been SPECIFICALLY formatted with ONLY the updates from Microsoft (ALL of them) and not much else, and Turbine rejects the offer.

Hell, they won't even respond to PMs anymore. I'll do you one better, when I get home, I'll completely reformat a PC, reinstall the OS, do ALL the updates AGAIN, and never install ANYTHING but Asheron's Call and try it out. I will bet you $1000 that not only will the problem persist, but Turbine will still refuse to accept the offer to lending it to them for evaluation.

 

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UnDecimus 
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Not clean enough Arch.

<evil grin>


 

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Lonsgard 
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Subject: AC Client using 200 Mb of ram???
Why is it a problem that AC takes 200 Megs of ram?

 

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kinslayer271 
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because it should not!

 

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-Zalliun- 
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-because it should not!

says who ? for all we know turbine might be caching internally to gain perforance

anyone complaining about 200mb is macroing to many accounts at the same time grin

 

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Subject: AC Client using 200 Mb of ram???
Isn't this problem an expanding one, IE: the longer you stay connected, the more severe it becomes until an inevitable system crash?

 

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well considing i'm not macroing and i have 250 mb's and no decal loaded.

 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
-Zalliun- posted:
-because it should not!

says who ? for all we know turbine might be caching internally to gain perforance

anyone complaining about 200mb is macroing to many accounts at the same time grin


Says Turbine. They said they can not "reproduce the problem", even though they have read the threads and the PMs and have seen the complaints.

It they said "200MB isn't a problem" that is one thing, but when they said "We can't reproduce the problem" that says 2 things, one being there IS a problem with the program growing 4-5 times what it normally starts out as.

Welcome to "Memory Leak 101".

 

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UnDecimus 
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<<< Isn't this problem an expanding one, IE: the longer you stay connected, the more severe it becomes until an inevitable system crash? >>>

Correct. And it's not just Physical Memory usage, those systems that see this issue typically also see near peaked out CPU usage.

But not sure why I am still haunting this thread, I canceled all my accounts tonight . . . habit I suppose.

 

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CromBenKarim 
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Why is it a problem?

"Look at the specifics it says on the box: 733 Mhz processor, 256 Mb ram, 32 Mb video adapter, and these are ToD requirements from the Turbine's Box. "

Basing on their own requirements when the game grows that big a pc of the kind of the required one wouldn't be able to play at all.

Even at the start you don't respect the requirements: there are better game, with better graphics out there that take way less resources than AC.

 

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Maddy_ACEDL 
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Subject: AC Client using 200 Mb of ram???
<< Installed Decal and 2 other TPAs: Check (willing to remove and clean registry) >>

Start over and don't install anything else. Sorry of you are unable to play without installing Decal, but I think yo can manage to at least log in and stand there in game.

 

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Maddy_ACEDL 
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Subject: AC Client using 200 Mb of ram???
<< Says Turbine. They said they can not "reproduce the problem", even though they have read the threads and the PMs and have seen the complaints. >>

I can't on my system either. Bot logged in for 48+ hours now, 38MB of memory being used.

 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
Maddy_ACEDL posted:
<< Installed Decal and 2 other TPAs: Check (willing to remove and clean registry) >>

Start over and don't install anything else. Sorry of you are unable to play without installing Decal, but I think yo can manage to at least log in and stand there in game.



I think Maddy is ignoring me and how 2 of my 3 systems are as close to virgins as you can get. That or he is deliberately being obtuse.

[Edit]

BTW, I did do a COMPLETE low level reformat and reinstall of computer #2 over the weekend. Installed Windows Home, installed every single patch from Microsoft, installed Asheron's Call and patched it, AND THAT IS IT ... NO DECAL, NOTHING ELSE.

Guess what?

After 45 min of playing with "Fingers 1.0", it grew to 115 Megs.

 

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Tiviee 
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Subject: AC Client using 200 Mb of ram???
Sounds like my Saturn dealership, bring in the car 6 times same problem, sorry can't duplicate the problem. Bring to a differnt mechanic they find and fix 1st vist - maybe luck or maybe just don't want to fix the problem.

 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
Tiviee posted:
Sounds like my Saturn dealership, bring in the car 6 times same problem, sorry can't duplicate the problem. Bring to a differnt mechanic they find and fix 1st vist - maybe luck or maybe just don't want to fix the problem.


Welcome to how Actuarial Science has become used more and more. Where people do a study to see not IF there is a problem, but if it is WORTH THEIR TIME to try to fix the problem.

 

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Lil-Blub 
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Subject: AC Client using 200 Mb of ram???
Just everyone stick to the subject. No fighting and trolling! happy

 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
Well, we may as well lock the thread.

Turbine is aware of the problem (yes there is a problem).
Turbine can't reproduce the problem (even though people have offered up their system spec's and even offered to mail them computers with the problem).
Ball is in Turbines court.

 

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Masked_Profanity 
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Subject: AC Client using 200 Mb of ram???
Why Lock it?

I thought I had a cure for the memory leak on my test mule PC... Then a funny thing happened...

As I monitored Memory usage during testing... as I loaded content doing a nonstop run across the landscape from Holtburg southbound... Memory Usage went from 115 MB to 377MB by the time I reached Arwic... No Decal

Then I tried it in the Marketplace... 235 MB after an hour...
PKL's showed up and everytime a spell was cast or one of them died... it would creep higher... so... I set up test in Tradebot room... With all the bot spam... I turned on a chat channel every 10 minutes...until they were all active... BINGO! memory usage went up to almost a GIG after an hour... of just standing there with all the text scrolling and toons running around shopping and the occasional PKL fight... I ran a second toon into the buff bot room and noticed the same thing happen with every bot buffing someone!

Even with global squelch (that's everything) in place... all chat channels turned off... It seems that does not stop memory usage from increasing...

Bottom line... even if you can't see it to read it... it's still there!

Now we need to figure... oh wait... Turbine said they can't find a problem... I suggest we figure out a way to dump the text caching or whatever it might be called...

More To Come!

 

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Churi-ya 
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Subject: AC Client using 200 Mb of ram???
Who's macroing? what??

 

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Tiviee 
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Subject: AC Client using 200 Mb of ram???
Everytime I go through a portal evena portal I have gone through 100 times or do /house available everything freezes up for a few seconds.

 

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Hazridi 
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Subject: AC Client using 200 Mb of ram???
If it bothers you that much, switch to an Nvidia card.

 

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Lokkie_the_Fierce 
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Subject: AC Client using 200 Mb of ram???
Hazridi posted:
If it bothers you that much, switch to an Nvidia card.

sad but true

 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
Hazridi posted:
If it bothers you that much, switch to an Nvidia card.


Then Turbine should have changed their requirement or recommended label on the ToD game to mention that fact. Still wouldn't help alot of people (including me, who has 3 ATI cards) ... not to mention, they would have actually had to TEST the game before they released it.

wink

 

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Hazzmat 
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Subject: AC Client using 200 Mb of ram???
Just my 2 cents: This memory problem has me baffled. I didn't really notice it until all these posts started showing up. I wasn't playing AC much but in the past week I have increased my playtime. I can run a buff bot for almost 24 hours. but if I go out hunting I'll run out of memory in about 4 hours. Switching characters does not free up the memory. Exiting AC does not free up the memory (although I can run my buff bot for 10 min or so). Doing a warm reboot does not free up the memory (although I can run the bot for half hour or after a warm reboot). Doing a cold reboot is the only way I can get back on for any resonable lenght of time.

I'm inclined to think that this problem is something external (XP, direct X, chipset driver, etc.) to AC, As such I can see why Turbine is having trouble finding the problem. I cannot see why Turbine sais they can'r reproduce the problem.



Win XP prof sp2
Amd 3500+
1g mem
gf 6600 gt (singel card not running sli)
up to date drivers.

 

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Lil-Blub 
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Subject: AC Client using 200 Mb of ram???
I think that a post of what the client should be @ should be posted for normal operations.

Like between ...-... .

 

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Hazridi 
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Subject: AC Client using 200 Mb of ram???
Do any of you ATI users have 2GB or more of memory and have this problem?

 

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Duri_Gallant 
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Subject: AC Client using 200 Mb of ram???
I have an ATI 9700 PRO 128mb of RAM. I was having a lot of problems with the acclient locking up prior to 2 or maybe 3 patches ago but for the last few months everything has run fine and I have never crashed once. I am running 1GB of dual channel and a intel 3ghz processor. I do occasionally experience lag but never major lag. I am using the overdrive utility with ATI to overclock the video card and I also have an ASRock MB which overclocks through the processor through the bios.

I do also use decal with about 6 or more plugins at any given time. I do not use Tank or run any bots.

If it matters any I use Norton's Utilities to defrag my hard drive and Win Doctor to get rid of any junk in my registry like Active X. Also while running AC I am have Norton'S AV, AVG, Spybot, and Microsoft Beta running in the background as well as a few browser windows.

I have not checked to see what I am utilizing for memory but it really doesn't concern me as long as the game runs. I will probably upgrade to 2GB of memory this week and I will do some tests and let everyone know.

~~~~~~~~~~~~~~~~~~~~~~~

What I am wondering is if a program like Memory Washer (I think this use to be Rambooster) would help by freeing up some RAM. I realize this is probably just a bandaid but if it helps peoples performance than why not try it.

~Duri

 

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Drakier 
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Subject: AC Client using 200 Mb of ram???
those programs often free up memory by forcing paging, which can be a LOT slower..

generally, when running those memory freeing programs, you can end up making it worse, and slowing things down more than if you didn't run it.

The main key is to only have it "free" the memory once in a VERY long while when thigns get back, otherwise, you'll end up with memory being constantly paged and moved, and then it has to be mvoed back into memory from the pagefile once it needs to be used.. it can cause a huge performance hit.

 

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Arch_Magi 
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Subject: AC Client using 200 Mb of ram???
Hazridi posted:
Do any of you ATI users have 2GB or more of memory and have this problem?


Nope, 1 Gig, 1 Gig, and 256MB .... all three machines are various ATI cards, but no 2 Gig systems.

 

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kinslayer271 
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Subject: AC Client using 200 Mb of ram???
u should not need that much ram for a game this old

 

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Drakier 
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Subject: AC Client using 200 Mb of ram???
why not?

the game itself is old.. in its original form.

DM had a lot of upgrade to the client itself, and ToD has MASSIVE changes to the client that it might as well not even be the same thing.

You can't really classify ToD as "old" anymore. While it is still AC and AC is old, a lot of the code in ToD (especially the rendering) is new...

The reason some of the leaks and bugs carried over is that a lot of ToD is still AC and AC:DM code, but much of it isn't.

 

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Hazridi 
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Subject: AC Client using 200 Mb of ram???
Arch, if the memory configuration would be compatible, you could try seeing if a system with 2GB of memory still has problems.

 

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Sho-Drifter 
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Subject: AC Client using 200 Mb of ram???
OMG !!!!!!!!!!!!!!!!!
would you all step back and read the crap you are posting? please?
I came here looking for help with memory problems on my system when running AC and after reading a handful of posts this thread has evolved into another "turbine sux", "turbine rocks" bitching thread. If you want to post your whining then create a thread for that purpose instead of hijacking a thread which was started to share information and possible solutions to the memory issues!

e/rant off
have a nice day happy

 

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