Author Topic: wow budsgunshop.com is the suck
Tipztoe 
Posts: 26,665
Registered: Mar 1, '04
Extended Info (if available)
Real Post Cnt: 23,788
User ID: 900,300
Subject: wow budsgunshop.com is the suck
Sadly this is the crib notes.



Ordered 10rd MA compliant mag... what they sent doesn't fit, too wide, different base.. etc

took 30 minutes to speak to a person, was stuck in a loop of disconnects and dead ends. Their automated service is awful.. couldn't even find my order number.. said it didn't exist


Finally had to call sales and request to speak to customer service.

Then I tell the person it's the wrong magazine, it doesn't fit. She says after she puts me on hold for 10 minutes it will be a 10% restock fee for returns.. I tell her not only am I not paying that because they send me the wrong part, I also want to be reimbursed for the shipping I paid. On hold again I go.. to which she says that will happen too.

Then she says send it back, no rma# or anything and if the part doesn't match what I ordered they won't charge the restock. the part number doesn't match the invoice, even though the description did. Then I tell her why should I pay to ship it back when it wasn't my fault they sent the wrong thing.. back on hold...

arg... gun enthusiasts.. do yourself a favor and stay far clear of this operation.. absolutely horrible.




 

-----signature-----
(none)
Link to this post
regulator_cracka 
Title: They finally recognized greatness.
Posts: 22,259
Registered: Jan 6, '09
Extended Info (if available)
Real Post Cnt: 22,219
User ID: 1,343,795
Subject: wow budsgunshop.com is the suck
Ouch. I have never had an issue with them.

*What if they make it right without it costing you anything extra? Sounds like that is the plan.

 

-----signature-----
Self Appointed Smart Ass - Level 80
If you think my opinion is idiotic, re-read yours.
Dont worry I will give my opinion anyways.
The PvP MMO is NOT a "niche" market, Mythic is just a "niche" company.
Link to this post

Valid XHTML 1.0 Transitional Powered by PHP