Xanzo
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Car damage advice needed.
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I took my Hyundai through an automated carwash today, and directly afterwards I noticed two long deep scratches on the hood. I have owned this car for less than a month. What should I do?
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Reapist
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Car damage advice needed.
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Go back ASAP and report is and ask the to examine the machines. They will look because they don't want to damage more. Have your cell phone ready and snap pics because you will probably have to fight them. Also have a police report filled out. This may save your ass down the line.
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FineYoungCannibals
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Car damage advice needed.
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Hyundai lol
next time buy American
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Xanzo
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Car damage advice needed.
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I reported it but the manager wasn't there. I will take pictures and go talk to him in the morning.
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Xanzo
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Car damage advice needed.
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FineYoungCannibals posted:
Hyundai lol
next time buy American
I can't afford American. Buy me one?
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Reapist
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Car damage advice needed.
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What car wash so I don't ever go there.
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pkhere: Jebus sometimes you make my arse tired.
Referring to illegal aliens as 'immigrants' is the same as referring to shoplifters as 'shoppers' - Dorvinion
I'd feel bad for Satriani but he got himself into it. - allmightybob_MLF
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Xanzo
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Car damage advice needed.
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Brown bear on 160th and Aurora.
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FineYoungCannibals
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Car damage advice needed.
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car washes are scummy, it will be tuff to prove
good luck, 
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Reapist
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Car damage advice needed.
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I want to take my car to the Pink Elephant for a detail inside and out.
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pkhere: Jebus sometimes you make my arse tired.
Referring to illegal aliens as 'immigrants' is the same as referring to shoplifters as 'shoppers' - Dorvinion
I'd feel bad for Satriani but he got himself into it. - allmightybob_MLF
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--Ispar--
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Car damage advice needed.
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Probably from where the flap rolls up the hood when its in the dry cycle. If you have to do automated wash, be sure to go touchless if you're trying to keep a brand new car brand new.
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FineYoungCannibals
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Car damage advice needed.
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yeah talk to the manager, show him the scratches, take lots of pictures
report back, we will get through this together
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Xanzo
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Car damage advice needed.
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I hope I can control my temper tomorrow. I can't remember the last time I was this mad.
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FineYoungCannibals
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Car damage advice needed.
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bring a gun, small pistol, tuck it in your pants
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--Ispar--
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Car damage advice needed.
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Yeah but, at least its just a hood. the likely hood (haha pun) of a buff and paint to repair is high, and worst case scenario hood replacement (if you're into throwing money away..) if necessary. I don't know that I would go that far for my car, but to each his own.
Alternate ending: car wash doesnt pay for damages, dealer laughs in your face, cheaper than deductable to repair = Decide on a custom stripe/pattern and get your hood customized. Instead of scratches you'll get it buffed primed repainted over the damaged area. Catch them when they're slow and not only will you get it "fixed" for 100 bucks but you'll also have your first upgrade.
grats.
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FineYoungCannibals
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Car damage advice needed.
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life is such a disappointment, a scratched car is so miniscule
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--Ispar--
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Car damage advice needed.
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Dont get me wrong, someone scratches my challenger and someones gotta bleed. This is why I do my absolute best to prevent that from happening lol.
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Jezza_Belle
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Car damage advice needed.
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see if they will buff it out at the dealership, my car got hit the first day I had it, they buffed it for me for free and you couldn't even tell I'd been hit, and it looked bad beforehand.
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-Foxy-
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Car damage advice needed.
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have you been back yet today to talk to mgmt?
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Ungabhunga
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Car damage advice needed.
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http://www.carsdirect.com/car-maintenance/how-to-get-car-wash-damage-paid
How to Get Car Wash Damage Paid
Getting car wash damage paid by the owner of the wash can be difficult, especially if you leave the car wash's property before noticing damage. Whether you visit an automatic or full service car wash, there is always an off-chance your vehicle will be damaged. The brushes in an automatic car wash may hold dirt, debris and rocks from vehicles that have run through the wash earlier in the day. These rotating brushes can then scratch your vehicle with the debris. Additionally, other moving parts in the car wash can damage or break the antenna on your vehicle and possibly cause your wheel covers to fall off. In any case, car wash damage is often preventable and aused only by the neglect of car wash management. This guide will help you take the right steps in the unfortunate case your vehicle is damaged in a car wash.
Step One: Ask About the Damage Policy
When you arrive at a car dealership, see if there is a sign that outlines the damage policy at the car wash. Many will have a sign saying they are not responsible for damage, but if negligence can be proven you may still be able to get damage paid. Of course, if the damage policy says the car wash is not responsible or if there is not one posted, it is best to ask an employee or leave the car wash for another one.
Step Two: Inspect Your Vehicle Immediately
As soon as you are done having your car washed, inspect it for damage. This should be completed outside of the wash bay, where the sunlight can show imperfections and damage. The car wash owner should not object to this step, as it ultimately provides a safeguard for both business owner and customer. You should find that there is no damage on your vehicle or, if there is, it was damage that occurred earlier. However, in the unfortunate event that your vehicle is damaged at the car wash, it is important to park your vehicle and speak to an employee. Depending on the car wash's policy, you may have little or no recourse if you leave the car wash and discover damage later on. At this point, you cannot prove that the car wash caused the damage.
Step Three: Make Your Complaint
If possible, speak to the owner or a manager who acts as the owner's agent. You may be asked to fill out an incident/damage report form that is kept on file by the car wash, or you may be required to write a complaint on your own. In any case, make sure that you make plenty of copies and you keep one for your records.
Step Four: Await a Decision
After you file your complaint with the car wash, you may have to wait some time to get a decision. Depending on the car wash's insurance policy, they may require you to get estimates to repair the damage before any benefit is paid. After it is determined your complaint will be paid, the car wash may simply write you a check for the lowest estimate, or you may be required to get the damage repaired. If your claim is denied, see if you can contact the insurance company. If necessary, you may also contact an attorney.
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Reapist
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They can have signs all day long saying they are not responsible for damages but if state statutes say they are then they will be no matter what they post.
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pkhere: Jebus sometimes you make my arse tired.
Referring to illegal aliens as 'immigrants' is the same as referring to shoplifters as 'shoppers' - Dorvinion
I'd feel bad for Satriani but he got himself into it. - allmightybob_MLF
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GrimTempest
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Car damage advice needed.
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this is why i wash my car myself.
your prolly looking at a legal fight that won't be worth what you spend on it or having your own rates go up if you go to your insurance about it.
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Xanzo
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Car damage advice needed.
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I went back to the car wash and the manager said it was sap, he got some polish and polished some of the scratch away. I went to the auto parts store and bought some sap removing liquid, applied it, and found there are still scratches. The car wash manager seemed completely uninterested in helping me. I am considering writing a letter to the local news consumer protection guy.
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-Ducky-
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Car damage advice needed.
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That sucks 
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So let us be loving, hopeful and optimistic. And we’ll change the world. ~ Jack Layton
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Aerlinthian
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Car damage advice needed.
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GrimTempest posted:
this is why i wash my car myself.
Yep. Even the Shammy Cloth type of car washes can mess up your car. The ones that have a wheel that traces the top outline of the car can do serious damage in a number of ways. Taking a new car to a automated car wash? *shudder*
Sorry you learned the hard way Xanzo. :/
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Chogram
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Car damage advice needed.
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Once you left their property you gave the owners legal team reasonable doubt(They will argue that it could have happened elsewhere and you can't prove otherwise).
You're likely either going to have to sue them and be prepared for a legal battle, or have your insurance cover it raising your rates.
Welcome to America.
Thank the thousands of people a year who scam our legal system with frivolous/fraudulent lawsuits for the fact that the carwash will never believe you.
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