Author Topic: Is DSLreports.com legit?
koolbreez 
Posts: 2,051
Registered: Jun 21, '08
Extended Info (if available)
Real Post Cnt: 2,051
User ID: 1,305,271
Subject: Is DSLreports.com legit?
I stumbled upon this website while doing some browsing regarding my recent internet issues. This site has forums for each of the major ISPs where supposedly you can directly communicate with employees of your ISP. My ISP is Charter so I was looking into the Charter Direct forum.

Here's my problem:
1) Neither myself nor my brother have ever heard of this website
2) They ask for some personal information such as name, phone number, address, and your modem MAC address

My first thought was great! I can finally speak to someone knowledgable who actually works for Charter. Have any of you utilized this site before/know about it? Could be a really stupid question, but I just don't know much when it comes to this stuff, and wanted to be safe..

*edit* Suppose I should've read the useful links thread sticky, the site is listed in there. Would still really appreciate some input from anyone.

 

-----signature-----
Horribly Played Opponents I Killed In CV™ (CV video)
http://www.youtube.com/watch?v=hVsWmvyZeu0
Link to this post
Finkleheimer 
Posts: ????
Registered: ????
Extended Info (if available)
Real Post Cnt: 0
User ID: 0
Subject: Is DSLreports.com legit?
DSPreports has been around forever. It's one of the most legit sites out there.

 

-----signature-----
Link to this post
Quazimortal 
Title: The One and Only
Posts: 17,806
Registered: Sep 18, '04
Extended Info (if available)
Real Post Cnt: 17,157
User ID: 968,129
Subject: Is DSLreports.com legit?
Finkleheimer posted:
DSPreports has been around forever. It's one of the most legit sites out there.


That is nice but what about DSLreports? mischief

 

-----signature-----
“A painter paints his pictures on canvas. But musicians paint their pictures on silence.
We provide the music, and you provide the silence.” ~Leopold Stokowski
Link to this post
Finkleheimer 
Posts: ????
Registered: ????
Extended Info (if available)
Real Post Cnt: 0
User ID: 0
Subject: Is DSLreports.com legit?
Quazimortal posted:
Finkleheimer posted:
DSPreports has been around forever. It's one of the most legit sites out there.


That is nice but what about DSLreports? mischief

shhh

 

-----signature-----
Link to this post
SlyLoK 
Posts: ????
Registered: ????
Extended Info (if available)
Real Post Cnt: 0
User ID: 0
Subject: Is DSLreports.com legit?
dslreports is an awesome website.. They even have official representatives ( of companies ) post on their forums that actually get things done.

 

-----signature-----
Link to this post
Ravynmagi 
Title: Moderator
Posts: 29,978
Registered: Dec 23, '01
Extended Info (if available)
Real Post Cnt: 29,452
User ID: 572,278
Subject: Is DSLreports.com legit?
Yeah, I've worked with Cox reps through the DSL forums before. They asked for my MAC address to look up my issue, had no issues.

Just don't give them any passwords or credit card numbers and you should be okay. happy

 

-----signature-----
(none)
Link to this post
JRave2002 
Title: The Darksteel
Posts: 13,305
Registered: Sep 26, '02
Extended Info (if available)
Real Post Cnt: 12,935
User ID: 720,728
Subject: Is DSLreports.com legit?
DSLReports is a good site. I believe they also go by the name Broadbandreports or atleast used to.

I've dealt with a couple Verizon direct guys over there that fixed my problem quicker than trying to juggle through their phone system at the time.

Can't say how good the other direct company forums are though.

 

-----signature-----
~ The Darksteel ~
Link to this post
Aerlinthian 
Posts: 66,222
Registered: May 7, '01
Extended Info (if available)
Real Post Cnt: 65,491
User ID: 94,919
Subject: Is DSLreports.com legit?
Been going there for years, very helpful site.

 

-----signature-----
(none)
Link to this post
Lonestar_1 
Posts: 4,224
Registered: Aug 26, '04
Extended Info (if available)
Real Post Cnt: 3,775
User ID: 960,112
Subject: Is DSLreports.com legit?
They have forums there which are open and some which are closed to only workers at various ISPs. Those threads are clearly listed. Direct support or something. Great site.

 

-----signature-----
http://gimpchimp.etilader.com/display.php?user=lonestarr
3500+ solo kills & Lone Enforcer
WAR - IronRock Dest- Energist, Moogabooga
SWTOR - KV - Energist, Moogabooga
Link to this post
Greybear1andonly 
Posts: ????
Registered: ????
Extended Info (if available)
Real Post Cnt: 0
User ID: 0
Subject: Is DSLreports.com legit?
Ive actually connected with Cox network members through the forum and had them diagnose my modem issues on occassions.

 

-----signature-----
Link to this post
Sprawl-zero1eye- 
Title: IGN Vault Staff
Reziztance iz Futile

Posts: 53,263
Registered: Jun 28, '02
Extended Info (if available)
Real Post Cnt: 52,657
User ID: 692,733
Subject: Is DSLreports.com legit?
I'll toss my vote into the hat. DSLreports is legit stuff.

 

-----signature-----
Mirkwood MUD, OneEye IvoryFang, Lord of the VampireZ (Retired)
AC Frostfell, Clan Z - Lvl 239 Grief Dagger (Retired)
WoW Lightbringer Alliance, Z Guild - Lvl 85 Combat Rogue (Retired)
Making iOS Apps these days at http://zsprawl.com/iOS
Link to this post
RF_YWG 
Title: Pot-bellied Biker
Posts: 2,495
Registered: Sep 23, '06
Extended Info (if available)
Real Post Cnt: 2,487
User ID: 1,173,129
Subject: Is DSLreports.com legit?
I've used the site for various reasons over the years.

 

-----signature-----
“All truths are easy to understand once they are discovered; the point is to discover them.” - Galileo
Link to this post
-Spacelord- 
Posts: 17,650
Registered: Dec 18, '00
Extended Info (if available)
Real Post Cnt: 16,923
User ID: 59,430
Subject: Is DSLreports.com legit?
Legit site, my employer even hunts down any employee using the site and fires them.

 

-----signature-----
(none)
Link to this post
Acao 
Posts: 529
Registered: Nov 29, '04
Extended Info (if available)
Real Post Cnt: 527
User ID: 999,387
Subject: Is DSLreports.com legit?
-Spacelord- posted:
Legit site, my employer even hunts down any employee using the site and fires them.

Why, it isn't porn or filled with flash games or other extreme time wasters?

 

-----signature-----
Acao Freestar OSS
Master Smuggler, Master Pistoleer, Retired
Cell phones are a lot like religion. Give an arsehole a phone or a god, and they ruin your day.
Link to this post
Quazimortal 
Title: The One and Only
Posts: 17,806
Registered: Sep 18, '04
Extended Info (if available)
Real Post Cnt: 17,157
User ID: 968,129
Subject: Is DSLreports.com legit?
Acao posted:
-Spacelord- posted:
Legit site, my employer even hunts down any employee using the site and fires them.

Why, it isn't porn or filled with flash games or other extreme time wasters?


I'm going to assume he works for an ISP that is managed by a douche.

 

-----signature-----
“A painter paints his pictures on canvas. But musicians paint their pictures on silence.
We provide the music, and you provide the silence.” ~Leopold Stokowski
Link to this post
Marzuk 
Posts: 12,545
Registered: Oct 21, '02
Extended Info (if available)
Real Post Cnt: 12,348
User ID: 729,742
Subject: Is DSLreports.com legit?
-Spacelord- posted:
Legit site, my employer even hunts down any employee using the site and fires them.


Probably more difficult to QA, outside of what the client wants (or will pay for), or various other problems.

 

-----signature-----
(none)
Link to this post
Sprawl-zero1eye- 
Title: IGN Vault Staff
Reziztance iz Futile

Posts: 53,263
Registered: Jun 28, '02
Extended Info (if available)
Real Post Cnt: 52,657
User ID: 692,733
Subject: Is DSLreports.com legit?
They got fired because they were too legit to quit... ...

 

-----signature-----
Mirkwood MUD, OneEye IvoryFang, Lord of the VampireZ (Retired)
AC Frostfell, Clan Z - Lvl 239 Grief Dagger (Retired)
WoW Lightbringer Alliance, Z Guild - Lvl 85 Combat Rogue (Retired)
Making iOS Apps these days at http://zsprawl.com/iOS
Link to this post
-Spacelord- 
Posts: 17,650
Registered: Dec 18, '00
Extended Info (if available)
Real Post Cnt: 16,923
User ID: 59,430
Subject: Is DSLreports.com legit?
Quazimortal posted:
Acao posted:
-Spacelord- posted:
Legit site, my employer even hunts down any employee using the site and fires them.

Why, it isn't porn or filled with flash games or other extreme time wasters?


I'm going to assume he works for an ISP that is managed by a douche.


Yep. I forgot to mention that i work for an ISP previously. Anyway, it is full of idiots empowered by anonymity.

 

-----signature-----
(none)
Link to this post

Valid XHTML 1.0 Transitional Powered by PHP