Author Topic: Is DSLreports.com legit?
koolbreez 
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Subject: Is DSLreports.com legit?
I stumbled upon this website while doing some browsing regarding my recent internet issues. This site has forums for each of the major ISPs where supposedly you can directly communicate with employees of your ISP. My ISP is Charter so I was looking into the Charter Direct forum.

Here's my problem:
1) Neither myself nor my brother have ever heard of this website
2) They ask for some personal information such as name, phone number, address, and your modem MAC address

My first thought was great! I can finally speak to someone knowledgable who actually works for Charter. Have any of you utilized this site before/know about it? Could be a really stupid question, but I just don't know much when it comes to this stuff, and wanted to be safe..

*edit* Suppose I should've read the useful links thread sticky, the site is listed in there. Would still really appreciate some input from anyone.

 

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Finkleheimer 
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Subject: Is DSLreports.com legit?
DSPreports has been around forever. It's one of the most legit sites out there.

 

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Quazimortal 
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Subject: Is DSLreports.com legit?
Finkleheimer posted:
DSPreports has been around forever. It's one of the most legit sites out there.


That is nice but what about DSLreports? mischief

 

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Finkleheimer 
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Subject: Is DSLreports.com legit?
Quazimortal posted:
Finkleheimer posted:
DSPreports has been around forever. It's one of the most legit sites out there.


That is nice but what about DSLreports? mischief

shhh

 

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SlyLoK 
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Subject: Is DSLreports.com legit?
dslreports is an awesome website.. They even have official representatives ( of companies ) post on their forums that actually get things done.

 

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Ravynmagi 
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Subject: Is DSLreports.com legit?
Yeah, I've worked with Cox reps through the DSL forums before. They asked for my MAC address to look up my issue, had no issues.

Just don't give them any passwords or credit card numbers and you should be okay. happy

 

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JRave2002 
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Subject: Is DSLreports.com legit?
DSLReports is a good site. I believe they also go by the name Broadbandreports or atleast used to.

I've dealt with a couple Verizon direct guys over there that fixed my problem quicker than trying to juggle through their phone system at the time.

Can't say how good the other direct company forums are though.

 

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Aerlinthian 
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Subject: Is DSLreports.com legit?
Been going there for years, very helpful site.

 

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Lonestar_1 
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Subject: Is DSLreports.com legit?
They have forums there which are open and some which are closed to only workers at various ISPs. Those threads are clearly listed. Direct support or something. Great site.

 

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Greybear1andonly 
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Subject: Is DSLreports.com legit?
Ive actually connected with Cox network members through the forum and had them diagnose my modem issues on occassions.

 

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Sprawl-zero1eye- 
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Subject: Is DSLreports.com legit?
I'll toss my vote into the hat. DSLreports is legit stuff.

 

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RF_YWG 
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Subject: Is DSLreports.com legit?
I've used the site for various reasons over the years.

 

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-Spacelord- 
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Subject: Is DSLreports.com legit?
Legit site, my employer even hunts down any employee using the site and fires them.

 

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Acao 
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Subject: Is DSLreports.com legit?
-Spacelord- posted:
Legit site, my employer even hunts down any employee using the site and fires them.

Why, it isn't porn or filled with flash games or other extreme time wasters?

 

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Quazimortal 
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Subject: Is DSLreports.com legit?
Acao posted:
-Spacelord- posted:
Legit site, my employer even hunts down any employee using the site and fires them.

Why, it isn't porn or filled with flash games or other extreme time wasters?


I'm going to assume he works for an ISP that is managed by a douche.

 

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Marzuk 
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Subject: Is DSLreports.com legit?
-Spacelord- posted:
Legit site, my employer even hunts down any employee using the site and fires them.


Probably more difficult to QA, outside of what the client wants (or will pay for), or various other problems.

 

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Sprawl-zero1eye- 
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Subject: Is DSLreports.com legit?
They got fired because they were too legit to quit... ...

 

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-Spacelord- 
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Subject: Is DSLreports.com legit?
Quazimortal posted:
Acao posted:
-Spacelord- posted:
Legit site, my employer even hunts down any employee using the site and fires them.

Why, it isn't porn or filled with flash games or other extreme time wasters?


I'm going to assume he works for an ISP that is managed by a douche.


Yep. I forgot to mention that i work for an ISP previously. Anyway, it is full of idiots empowered by anonymity.

 

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