Unacceptablenick
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Grrrr
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im not sure EA has anyone that can recover/reset passwords anymore:(
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Gaheris-Sheb
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menial
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Grrrr
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I feel for you Nick. This is the same type of incompetence that inspired me to move on to greener pastures. Only the community and friends I had in game keep me on these boards.
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Quazimortal
Title: The One and Only
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They do have the tools to do it, you just have to dig around to find it apparently. 
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ArohktheBlademaster
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 Or at the very least remind you to write the password down so that times like these don't happen. 
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Arohk Blademaster -Ywain 1 and Gaheris
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menial
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Ah yes, how could we forget that it's never their fault, even when every other game offers a similar service that can fix the problem in less than 20 minutes... 
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Quazimortal
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ArohktheBlademaster posted:
Or at the very least remind you to write the password down so that times like these don't happen.
As a matter of fact I did have it written down. I changed the password to my account right before I canceled it and wrote it down and stored it in a safe place. When I pulled it out to reactivate that password never worked at all so writing down your password doesn't always keep this crap from happening. Something must have happened through all the changes over the years that corrupted my password or something.
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“A painter paints his pictures on canvas. But musicians paint their pictures on silence.
We provide the music, and you provide the silence.†~Leopold Stokowski
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Anaethema
Title: Out of my mind.. back in 5 min
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Maybe this is the Universe's way of telling you to NOT give Mythic any more of your money... 
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Quazimortal
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Anaethema posted:
Maybe this is the Universe's way of telling you to NOT give Mythic any more of your money...
It could be true! The universe wanted me to play so it gave me a helpful CSR. Opposite for you though!
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“A painter paints his pictures on canvas. But musicians paint their pictures on silence.
We provide the music, and you provide the silence.†~Leopold Stokowski
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Unacceptablenick
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Grrrr
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8 agents...2 call back setups....3 EA password changes....2 origan changes...and 1 escalated issue...and still no one who can help me lol
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Gaheris-Sheb
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Quazimortal
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You need to explain to them that they need to stop being lazy punks because the person I got helped me just fine. Sad to see so many lazy people working for CS.
And like I said earlier, you need to let them know that it is absolutely not the EA password that they need to change. Your game has a specific password that just so happens to coincide with your EA password IF you created your DAoC account after the merge with EA. It also has nothing to do with Origin either. Try reading the explanation on the password page, and I quote:
Official Website posted:
Note that this password only applies to this Game Account. If you want to change the password for your EA Account, return to the subscriptions page and use the “change password†link at the top of the page.
You might also try mentioning that the account management page for DAoC is separate from their EA page. That also seemed to help the CSR I got.
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“A painter paints his pictures on canvas. But musicians paint their pictures on silence.
We provide the music, and you provide the silence.†~Leopold Stokowski
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Unacceptablenick
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Grrrr
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i tried all that today and i got an agent that told me there is a forgot password button when u log into daoc and that thats the only way to change it LOLOL!!!!!!!
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Gaheris-Sheb
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Quazimortal
Title: The One and Only
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Grrrr
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Honestly at this point if I were you I'd be telling them if they don't fix it right then I'd be canceling all my accounts.
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“A painter paints his pictures on canvas. But musicians paint their pictures on silence.
We provide the music, and you provide the silence.†~Leopold Stokowski
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spy33
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Grrrr
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their CS reps wouldn't even help me out to retrieve my account even though i had all the CD keys. of course i wouldn't remember a 8-10 year old secret word..... the CS literally sucks
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www.youtube.com/spy33 ^^If you can just stop by and watch my vids ill be happy! http://gimpchimp.etilader.com/s.php?u=spy33
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Unacceptablenick
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Grrrr
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sure does i finally got it all set but almost wasnt worth the effort. 99% of CS there dont know was daoc is or how to handle issues with it
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Gaheris-Sheb
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