SuperDyu
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Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet
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http://penny-arcade.com/resources/just-wow1.html
To quote Kotaku, bring popcorn.
-----signature-----
Super –adjective 1. of the highest degree, power, etc.
Dyu -authoritative 1. because I said so, biznatch
Vini, vidi, vasectomy. I came, I saw, I knocked up your sister.
I've played more games than your grandma has chin hairs.
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Fozzie_Bear
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I wish I knew where in Boston that asswipe was. he gives us a bad name
-----signature-----
The Oatmeal Butterscotch paired with a Snickerdoodle
turned my cynical penis into a happy vagina
Then after an Oatmeal Cranberry and Double Chocolate,
it made my new vagina spontaneously sing the Trolololo Song in an elevator.
---AkagiyamaMissile
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Shazami
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And why not give the link to an update of that drama?
http://penny-arcade.com/resources/an-update1.html
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Jezza_Belle
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Wow, that guy is a major douche, does he post here or on the vesti?
-----signature-----
( - Y - ) These ones are not real, just FYI. Follow my progress... http://tweetlbug.deviantart.com/
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Onslaught.
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wow is right.
-----signature-----
"Mmmmrmmrrrmrrmrmrrrrmrmrrmrmrmrrmrr"
-GinsuWife
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Hawkson
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I love watching people get roflstomped. +karma points to Penny-Arcade.
-----signature-----
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Nothing is true, everything is permitted.
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Fozzie_Bear
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I think there is a big difference between being sorry and being sorry you got caught. I have a real problem with bullies. I spent my childhood moving from school to school and I got made fun of everyplace I landed. I feel like Paul is a bully and maybe that’s why I have no sympathy here. Someday every bully meets and even bigger bully and maybe that’s me in this case. It’s the same thing that happened with Jack Thompson. It might not always make the most business sense and it is a policy that has caused us some legal problems, but I really don’t give a **** about that. When these ***holes threaten me or Penny Arcade I just laugh. I will personally burn everything I’ve made to the f**king ground if I think I can catch them in the flames.
-Gabe out
excellent
-----signature-----
The Oatmeal Butterscotch paired with a Snickerdoodle
turned my cynical penis into a happy vagina
Then after an Oatmeal Cranberry and Double Chocolate,
it made my new vagina spontaneously sing the Trolololo Song in an elevator.
---AkagiyamaMissile
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Gaevren
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lol epic 
-----signature-----
There are no automatic doors, just very polite ninjas
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Onslaught.
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I really like the "my name is Mike Krahulik... google me" reply. hah
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SuperDyu
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Subject:
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So... the guy's life is basically done.
He's hit #1 on Reddit, front page of almost all the game blog, Forbes has an article out on him, Geico has tweeted jokes about his emails, and social media search engines are clocking in over 10,000 mentions of him in the past 5 hours. Even the guy in the original email (Dave) has asked people to back off... yea... not happening.
Did I mention the douche is the President of an small internet marketing consulting company?
-----signature-----
Super –adjective 1. of the highest degree, power, etc.
Dyu -authoritative 1. because I said so, biznatch
Vini, vidi, vasectomy. I came, I saw, I knocked up your sister.
I've played more games than your grandma has chin hairs.
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Malrothien
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Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet
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SuperDyu posted:
So... the guy's life is basically done.
He's hit #1 on Reddit, front page of almost all the game blog, Forbes has an article out on him, Geico has tweeted jokes about his emails, and social media search engines are clocking in over 10,000 mentions of him in the past 5 hours. Even the guy in the original email (Dave) has asked people to back off... yea... not happening.
Did I mention the douche is the President of an small internet marketing consulting company?
He honestly deserves it. That is AWFUL customer service and any service based company should fail if they cannot provide any decent level of CS.
Edit: If I ever spoke to a customer like that, I'd be fired. Plain and simple.
-----signature-----
In the darkest hole, you'd be well advised Not to plan my funeral before the body dies  
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AkagiyamaMissile
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-----signature-----
Stupidity is hard to get rid of, but at least I can admit I have a problem -Mithan-
Gobble Gobble Mother******! -Thankskilling
and off course divers license don't count either this sucks balls.-FD
Bring it on like Donkey Kong
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Onslaught.
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One thing Paul said was right. This is great PR.... For Penny Arcade...
-----signature-----
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Natoli
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For someone who's been on the internet for sooo long... He sure doesn't know how it works. 
-----signature-----
"Courage is resistance to fear, mastery of fear, not abscence of fear."
~Mark Twain
The problem with the gene pool is that there is no lifeguard.
"In my dreams, I was drowning my sorrows, but my sorrows they learned to swim" U2
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levgre
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Quote from oceanmarketing's home page...
"Your brand is no stronger than your reputation- and will increasingly depend on what comes up when you are Googled"
Ironing
-----signature-----
<(o.O)> <(o.O<) (>o.O)> (>o.O<)<(''<) <( ' ' )> (>'')>
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Caoilin
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Shazami posted:
And why not give the link to an update of that drama?
http://penny-arcade.com/resources/an-update1.html
because if you scroll down the first page, the update is on it. -_-
-----signature-----
"Cao is really an asexual cricket from outer space" - Bernion
"I just wish you had man bits" - ShalisR
"i'll be your dirty ignorant redneck if you will be my drugged out cripple bitch" - shaggynuts24
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Rhodoman
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All I could think of was the last line in this xkcd.
Rho
-----signature-----
Rho is correct. - Varece
Venit hiems quidquid Latine dictum sit altum viditur
Referring to illegal aliens as 'immigrants' is the same as referring to shoplifters as 'shoppers' - Dorvinion
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Caoilin
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http://wwebsiteasontheinternet.com/
-----signature-----
"Cao is really an asexual cricket from outer space" - Bernion
"I just wish you had man bits" - ShalisR
"i'll be your dirty ignorant redneck if you will be my drugged out cripple bitch" - shaggynuts24
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arekthorn
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amazeballs!
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---Green Bay Packers---
Super Bowl XLV Champions
Aaron Rodgers MVP
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Shazami
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Caoilin posted:
Shazami posted:
And why not give the link to an update of that drama?
http://penny-arcade.com/resources/an-update1.html
because if you scroll down the first page, the update is on it. -_-
Not if you click the link in the first post of this thread...
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-Foxy-
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geez
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jungalist
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I'm not sure I'd trust a marketing company that allows typos into production on the contact form of their own website. Best foot forward?
-----signature-----
ev'ry day is a good day... some are jus' bettah...
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Caoilin
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Shazami posted:
Caoilin posted:
Shazami posted:
And why not give the link to an update of that drama?
http://penny-arcade.com/resources/an-update1.html
because if you scroll down the first page, the update is on it. -_-
Not if you click the link in the first post of this thread...
uhm i did that, and i scrolled down, and lo doth the update be there!
-----signature-----
"Cao is really an asexual cricket from outer space" - Bernion
"I just wish you had man bits" - ShalisR
"i'll be your dirty ignorant redneck if you will be my drugged out cripple bitch" - shaggynuts24
"again, I'm stupid" - Brandun
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-Foxy-
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im not seeing it either. where are you seeing it please?
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Caoilin
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what kind of illegal ass isth does ocean marketing do to have offices in california but be hosted and registered out of thailand?
-----signature-----
"Cao is really an asexual cricket from outer space" - Bernion
"I just wish you had man bits" - ShalisR
"i'll be your dirty ignorant redneck if you will be my drugged out cripple bitch" - shaggynuts24
"again, I'm stupid" - Brandun
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Shazami
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Cao -
Try again. It is not there as Foxy has said.
Here is the link from the first post in this thread.
http://penny-arcade.com/resources/just-wow1.html
I do not see any update on that page.
You do see the update IF you went directly to http://penny-arcade.com and since SuperDyu linked to the page itself, not the front page, nobody would know about the update.
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Caoilin
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oh god dammit. before i restarted my browser, the top link was giving me a post by jerry, mike's post and the update. i restart browser to get my page ss plug-in working again and it doesn't do that anymore.  i wonder why it did that in the first place. o_O
sorry shaz, it was totally giving me the update below the wow post at first.
-----signature-----
"Cao is really an asexual cricket from outer space" - Bernion
"I just wish you had man bits" - ShalisR
"i'll be your dirty ignorant redneck if you will be my drugged out cripple bitch" - shaggynuts24
"again, I'm stupid" - Brandun
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-Mythical-
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Caoilin posted:
oh god dammit. before i restarted my browser, the top link was giving me a post by jerry, mike's post and the update. i restart browser to get my page ss plug-in working again and it doesn't do that anymore. i wonder why it did that in the first place. o_O
sorry shaz, it was totally giving me the update below the wow post at first.
Saw the same thing.
-----signature-----
"The most egocentric thing anyone can do is quote themself." -Mythical
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ferdinand.the.great
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Caoilin posted:
oh god dammit. before i restarted my browser, the top link was giving me a post by jerry, mike's post and the update. i restart browser to get my page ss plug-in working again and it doesn't do that anymore. i wonder why it did that in the first place. o_O
sorry shaz, it was totally giving me the update below the wow post at first.
PA's site is seriously broken right now, and I've seen it load all of the posts from today when you try to open a single post, occasionally.
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I know of no reason the Walrus Night treason
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Caoilin
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yeah i know it's broken. i saw his tweet about that earlier before i saw why it was getting slammed. i can't even begin to imagine how many hits they're getting to break servers that are designed to handle millions of hits a day already.
-----signature-----
"Cao is really an asexual cricket from outer space" - Bernion
"I just wish you had man bits" - ShalisR
"i'll be your dirty ignorant redneck if you will be my drugged out cripple bitch" - shaggynuts24
"again, I'm stupid" - Brandun
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Chogram
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Caoilin posted:
yeah i know it's broken. i saw his tweet about that earlier before i saw why it was getting slammed. i can't even begin to imagine how many hits they're getting to break servers that are designed to handle millions of hits a day already.
Reddit, 4chan and Twitter.
The combined power of those three places slamming your site would bring down about anybody hehe
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Caoilin
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one of them alone could do it, i think. but like.. i can't even imagine it. the number is too staggering for me to picture.
-----signature-----
"Cao is really an asexual cricket from outer space" - Bernion
"I just wish you had man bits" - ShalisR
"i'll be your dirty ignorant redneck if you will be my drugged out cripple bitch" - shaggynuts24
"again, I'm stupid" - Brandun
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Aerlinthian
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I can't count how many times I've warned people about their own ego bringing them down.
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AkagiyamaMissile
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Chogram posted:
Caoilin posted:
yeah i know it's broken. i saw his tweet about that earlier before i saw why it was getting slammed. i can't even begin to imagine how many hits they're getting to break servers that are designed to handle millions of hits a day already.
Reddit, 4chan and Twitter.
The combined power of those three places slamming your site would bring down about anybody hehe
That amount of power would fuel the first colony on Mars for 2.73 years. 
-----signature-----
Stupidity is hard to get rid of, but at least I can admit I have a problem -Mithan-
Gobble Gobble Mother******! -Thankskilling
and off course divers license don't count either this sucks balls.-FD
Bring it on like Donkey Kong
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Aethelgrin
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That was pretty epic.
-----signature-----
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Clamorr
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Onslaught. posted:
wow is right.
-----signature-----
such & such
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Achim_LC
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Aethelgrin posted:
That was pretty epic.
-----signature-----
Achim
He who fights with monsters might take care lest he thereby become a monster.
And if you gaze for long into an abyss, the abyss gazes also into you.
-Friedrich Nietzsche
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BloodLust330
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^
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Fozzie_Bear
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Speaking from a customer service reps point of view, I will say that many customers are NOT as polite as the original person sending the email.
-----signature-----
The Oatmeal Butterscotch paired with a Snickerdoodle
turned my cynical penis into a happy vagina
Then after an Oatmeal Cranberry and Double Chocolate,
it made my new vagina spontaneously sing the Trolololo Song in an elevator.
---AkagiyamaMissile
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Walker_ID
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Fozzie_Bear posted:
Speaking from a customer service reps point of view, I will say that many customers are NOT as polite as the original person sending the email.
irrelevant...especially if your company is representing another company
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Fozzie_Bear
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Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet
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Company representing another company perhaps... That's not my gig. It's far from irrelevant in a direct customer relations interactions, because while I do advocate STRONGLY for a customer, my goodwill dries up quickly when faced with a whiny argumentative prick. If you think your attitude in a conversation with a CSR has no bearing on its outcome, you are wrong. There's plenty that I can opt to not bring up that you as the customer have no idea were even options.
Oh and here's a protip, saying to a CSR that you are going to be a prick on the call and its not directed at them is NOT gonna help your calls outcome... Being polite sure will though!
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turned my cynical penis into a happy vagina
Then after an Oatmeal Cranberry and Double Chocolate,
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---AkagiyamaMissile
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Walker_ID
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Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet
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Fozzie_Bear posted:
Company representing another company perhaps... That's not my gig. It's far from irrelevant in a direct customer relations interactions, because while I do advocate STRONGLY for a customer, my goodwill dries up quickly when faced with a whiny argumentative prick. If you think your attitude in a conversation with a CSR has no bearing on its outcome, you are wrong. There's plenty that I can opt to not bring up that you as the customer have no idea were even options.
Oh and here's a protip, saying to a CSR that you are going to be a prick on the call and its not directed at them is NOT gonna help your calls outcome... Being polite sure will though!
i'm the polite guy....i get the run around...because i'm slow to anger
i have friends who are dicks to csr's and they get results...
you might be the exception...who knows....my experience tells a different story
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Fozzie_Bear
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Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet
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Nope. The other CSRs around me are all the same when it comes to this. The old axiom holds true, you will always get more flies with honey than vinegar.
-----signature-----
The Oatmeal Butterscotch paired with a Snickerdoodle
turned my cynical penis into a happy vagina
Then after an Oatmeal Cranberry and Double Chocolate,
it made my new vagina spontaneously sing the Trolololo Song in an elevator.
---AkagiyamaMissile
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aon_mixed
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Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet
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I saw this on Wired's twitter last night
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Ah-Schoo
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Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet
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Aerlinthian posted:
I can't count how many times I've warned people about their own ego bringing them down.
Does that include acting like you have inside information on everything and know the solution to all of your country's problems?
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-Accident-
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Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet
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lol apparently the Ocean Marketing website content was plagiarized from other sites...right down to the "About Us" page.
https://docs.google.com/spreadsheet/ccc?key=0AnMPztotGCGadE1sQkV4aDlOVWRFTGtkS1VzUldHRnc#gid=0
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Tipztoe
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Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet
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nice but why does Mike sign his posts gabe?
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Cao_Ren
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Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet
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I was entertained.
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Chogram
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So what happens if this guy commits suicide?
It's disgusting that the internet hate mob thinks that it's okay to ruin a persons life just because he sent a series of anger charged emails.
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The-Sofa-King
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Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet
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-Accident- posted:
lol apparently the Ocean Marketing website content was plagiarized from other sites...right down to the "About Us" page.
https://docs.google.com/spreadsheet/ccc?key=0AnMPztotGCGadE1sQkV4aDlOVWRFTGtkS1VzUldHRnc#gid=0
I figured if I read long enough, someone would bring this up. This was like the best part about the entire thing.
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Hawkson
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Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet
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Tipztoe posted:
nice but why does Mike sign his posts gabe?
That's the name of the character that represents him in the webcomic.
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Tipztoe
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Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet
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Chogram posted:
So what happens if this guy commits suicide?
It's disgusting that the internet hate mob thinks that it's okay to ruin a persons life just because he sent a series of anger charged emails.
he should take his own advice and grow thicker skin.
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Burning_DT5
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Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet
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Awesome video:
http://www.youtube.com/watch?v=xqV9kx40RG0&feature=share
This site also has excellent coverage of it:
http://www.examiner.com/video-game-industry-in-national/ocean-marketing-gaming-pr-rep-to-avoid-at-all-cost
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Burning_DT5
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Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet
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Wow...even the creator is extremely shady. Update 15 has all the links, but here is a summary.
"I discovered that on Amazon David Kotkin was on a bit of uneven footing not that long ago on 11.24.11, prior to yesterday's events with Paul Christoforo and Ocean Marketing. Scrolling down beyond the 1-star review reveals comments from David Kotkin's Gaming Pro Amazon user profile to other users. Notably, according to user C. K. Ahlstrom, "There's a review on your account saying that you bought one of these things (and loved it). Now your posting with an email account from avengercontroller.com and offering support for it? You also posted the same negative review for three of your competitors products. I wonder if amazon will want to know you post reviews for your own product while posing as a customer." Looking deeper into the Gaming Pro user turned into a dead end as any comments are not visible, but this appears to be the tip of the iceberg."
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HeartView
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Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet
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Chogram posted:
Caoilin posted:
yeah i know it's broken. i saw his tweet about that earlier before i saw why it was getting slammed. i can't even begin to imagine how many hits they're getting to break servers that are designed to handle millions of hits a day already.
Reddit, 4chan and Twitter.
The combined power of those three places slamming your site would bring down about anybody hehe
Get Slashdot involved as well and you'd have complete hell.
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winga
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Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet
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HAHAHAHahahahaha
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Caoilin
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kotaku has an interview he did with msnbc up. he apologizes and then says but it's not my fault so fk you all!!! after every apology.
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GrimTempest
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Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet
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ron white said it best...you just can't fix stupid.
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Fozzie_Bear
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so now pretty much the entire world knows this guy. I bet there's Kenyans running 25+ miles with lions chasing them to get from village to village just to tell them about this moron.
Paul Christoforo
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-----signature-----
The Oatmeal Butterscotch paired with a Snickerdoodle
turned my cynical penis into a happy vagina
Then after an Oatmeal Cranberry and Double Chocolate,
it made my new vagina spontaneously sing the Trolololo Song in an elevator.
---AkagiyamaMissile
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Jerel_The_Real_One
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Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet
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winga posted:
HAHAHAHahahahaha
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