Author Topic: Nice to see they STILL haven't fixed the subscription issues.
Jennifer_the_Great 
Title: Shrimp Farmer
Posts: 35,926
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Subject: Nice to see they STILL haven't fixed the subscription issues.
*The system was unable to update your billing information. Please verify your billing information and try again later. If you continue to experience this error, you may wish to try another credit card or contact your issuing bank. To request further assistance, please visit support.turbine.com. [err: 30005]

WTG Turbine.



edit - The absolute best part of this issue? The same card, account name/information, same EVERYTHING works fine purchasing items through the LOTRO micro-transaction store. I bought $8 worth of points last week. AWESOME.

 

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Morality isn't a 'persona', it's a way of life. Either you have it, or you don't. - Fraxcat
Stupefied. 10/11/84 - 12/25/04 Jaclyn. 09/18/86 - 04/01/07
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laris_bloodsong 
Posts: 9,219
Registered: Jun 22, '01
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Subject: Nice to see they STILL haven't fixed the subscription issues.
odd, i have no problem updating any of my info.

 

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And the children of Solclaim fled the iron fist of Eldreth, of Vault Network, and they had naught to eat but cold pizza and flat Pepsi, for they were in haste and were also forced to leave their stars behind.
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Jennifer_the_Great 
Title: Shrimp Farmer
Posts: 35,926
Registered: May 6, '02
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Real Post Cnt: 35,628
User ID: 676,008
Subject: Nice to see they STILL haven't fixed the subscription issues.
This is the fourth time that I've tried to resubscribe my inactive account and run into this error code. The last two times that I had to call them they said that it was fixed. (LOLZ.)

 

-----signature-----
Morality isn't a 'persona', it's a way of life. Either you have it, or you don't. - Fraxcat
Stupefied. 10/11/84 - 12/25/04 Jaclyn. 09/18/86 - 04/01/07
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laris_bloodsong 
Posts: 9,219
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Subject: Nice to see they STILL haven't fixed the subscription issues.
bastards sad

 

-----signature-----
And the children of Solclaim fled the iron fist of Eldreth, of Vault Network, and they had naught to eat but cold pizza and flat Pepsi, for they were in haste and were also forced to leave their stars behind.
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Jennifer_the_Great 
Title: Shrimp Farmer
Posts: 35,926
Registered: May 6, '02
Extended Info (if available)
Real Post Cnt: 35,628
User ID: 676,008
Subject: Nice to see they STILL haven't fixed the subscription issues.
Yeah. Just got off the phone - pleasant change, took less than five minutes from dialing to hanging up. Dude was polite (honestly, they always have been completely cordial and helpful), and he did say that the error is something that they are still investigating and that they currently don't have a fix for ..... so at least he didn't tell me that it was fixed.

I can deal with that, at least.

 

-----signature-----
Morality isn't a 'persona', it's a way of life. Either you have it, or you don't. - Fraxcat
Stupefied. 10/11/84 - 12/25/04 Jaclyn. 09/18/86 - 04/01/07
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CutchaGuy 
Title: Smells like Hotdogs and Tastes like Bacon
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Subject: Nice to see they STILL haven't fixed the subscription issues.
They continue to have issues but still insist they are right in all things. frustrated

 

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Cutcha Guy, Prevan Duckbuttersun - FF and SC
Robin Sparkles, Barney Stinson - FF
Cutcha, you win with the greatest thread of teh day. - _KidKodiak
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