Author Topic: Blackberry fell down, go boom.
Ravynmagi 
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Subject: Blackberry fell down, go boom.
A Blackberry server in the UK went down, and that created a backlog which then started off a chain reaction outage through Europe, African, Middle East, then Asia and now the Americas. Something seems wrong when a single server outage can take out the entire global network.

Folks I work with are constantly asking me when will we support iPhones as an alternative to Blackberry for corporate email. So far no one has really wanted to pay for it, but a lot of people are interested. And people majorly freak out when Blackberry goes out. So I think this is pushing out a little closer to at least evaluating adding iPhone support to our corporate email.

Keep screwing up RIM, you are getting me closer and closer to a free iPhone.

 

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IvanDF 
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Subject: Blackberry fell down, go boom.
We have supported iphones (managed by mobile iron you should check them our ravy) for little over a year now. We still have lots of people that want to stick with their BB's, after today a few of them put in for iphones.

Here's my problem with mobile phones in enterprise. BB phones suck, but the managment in the enterprise world is unmatched. iphones are nice, but they have ZERO enterprise managment, that's why we had to buy a 3rd party solution, and lots of companies dont wnat to do that. If apple would wake up and build enterprise tools for their iphone/ipad they could rock RIM.

Same goes for android.

 

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Balor_Gafdan 
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Subject: Blackberry fell down, go boom.
Ravynmagi posted:
A Blackberry server in the UK went down, and that created a backlog which then started off a chain reaction outage through Europe, African, Middle East, then Asia and now the Americas. Something seems wrong when a single server outage can take out the entire global network.

Folks I work with are constantly asking me when will we support iPhones as an alternative to Blackberry for corporate email. So far no one has really wanted to pay for it, but a lot of people are interested. And people majorly freak out when Blackberry goes out. So I think this is pushing out a little closer to at least evaluating adding iPhone support to our corporate email.

Keep screwing up RIM, you are getting me closer and closer to a free iPhone.


Pay for what? Exchange 2003 - Exchange 2010 are completely compatible with the iOS devices... Not sure why you wouldn't allow your users to connect. Unless you're not using Exchange for your mail server of course wink

You can remotely wipe the device from exchange with no issues, so a security risk it's not.

I've supported the iphone since we went to 2003 Exchange.

 

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Ravynmagi 
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Subject: Blackberry fell down, go boom.
I work for an company that provides IT support to a health company. The health company deals with a lot of private health information and has many stringent security practices in place, along with a complex email environment. So this would be a project and the company I work is going to charge extra for such a project.

 

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Sprawl-zero1eye- 
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Subject: Blackberry fell down, go boom.
I see no need for a centrally managed server for iPhones other than your Exchange integration and remote wipe features. As well as requiring everyone to use pin numbers, although I admit, a group policy to enforce this would be nice.

What else does a BBM server provide?

 

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Balor_Gafdan 
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Subject: Blackberry fell down, go boom.
Sprawl-zero1eye- posted:
I see no need for a centrally managed server for iPhones other than your Exchange integration and remote wipe features. As well as requiring everyone to use pin numbers, although I admit, a group policy to enforce this would be nice.

What else does a BBM server provide?


Everything you just listed would fit HIPPA compliance, cause I set it up already for a healthcare organzation wink Part of it, is teaching your users how NOT to violate fking HIPPA.......

 

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Nakal 
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Subject: Blackberry fell down, go boom.
I work for State Government IT, and we have to worry not only about HIPAA (Health insurance pain in the ass act...) but dealing with a multitude on Federal guidelines regarding taxation, public safety, emergency management etc..  So yes, we could never right now be a shop for iPhones or Android until some kind of enterprise management system was in place.

 

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Sprawl-zero1eye- 
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Subject: Blackberry fell down, go boom.
What feature is it that you need?

 

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Balor_Gafdan 
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Subject: Blackberry fell down, go boom.
Nakal posted:
I work for State Government IT, and we have to worry not only about HIPAA (Health insurance pain in the ass act...) but dealing with a multitude on Federal guidelines regarding taxation, public safety, emergency management etc..  So yes, we could never right now be a shop for iPhones or Android until some kind of enterprise management system was in place.


There are multiple enterprise management systems available for IOS

JAMF being one of the biggest.

 

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Sprawl-zero1eye- 
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Subject: Blackberry fell down, go boom.
Know of any open source ones? happy

 

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Lithium_Power 
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Subject: Blackberry fell down, go boom.
Our exchange server 2010 requires there be a password to unlock mobile phones. It works with iOS, blackberry, as well as Android Phones.

I have the ability to remotely wipe and disable mobile phones should they become lost or stolen.

And I agree with the above statements, educate your users how not to violate the rules!

 

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Marzuk 
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Subject: Blackberry fell down, go boom.
Lithium_Power posted:
And I agree with the above statements, educate your users how not to violate the rules!


If only it was that easy. I had the argument all the time about not being able to send or receive mail because users were over their Quota. They would ask "What do I do?!?!" and I'd respond "Uh, delete some email that you don't need." Yeah, I'd even show them how to find large emails, and beg them to delete that 5MB email from 4 years ago, but people just don't like to delete things.

One person in corporate would send out emails that were large KNOWING it was going to put most users over their quota. I suggested that we could upload the doc to the internal website and just send a link. Nope, not good enough for her. She still called to warn us that she was about to bomb email for the entire company though.

 

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Balor_Gafdan 
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Subject: Blackberry fell down, go boom.
Sprawl-zero1eye- posted:
Know of any open source ones? happy


Sadly, no.

However, with a Lion Server, you can get a lite version of MDM running using Profile Manager which is part of the OS.

happy

 

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Balor_Gafdan 
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Subject: Blackberry fell down, go boom.
Marzuk posted:
Lithium_Power posted:
And I agree with the above statements, educate your users how not to violate the rules!


If only it was that easy. I had the argument all the time about not being able to send or receive mail because users were over their Quota. They would ask "What do I do?!?!" and I'd respond "Uh, delete some email that you don't need." Yeah, I'd even show them how to find large emails, and beg them to delete that 5MB email from 4 years ago, but people just don't like to delete things.

One person in corporate would send out emails that were large KNOWING it was going to put most users over their quota. I suggested that we could upload the doc to the internal website and just send a link. Nope, not good enough for her. She still called to warn us that she was about to bomb email for the entire company though.


Put her in her own group where the only person in the company she can email is herself. Easy to do, and fun to watch.

 

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Sworks1 
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Subject: Blackberry fell down, go boom.
Excuse my ignorance, but how did you email have to set up to lose it? We all have BB at work and emails have been working fine, no interruption.

 

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Marzuk 
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Subject: Blackberry fell down, go boom.
Balor_Gafdan posted:
Put her in her own group where the only person in the company she can email is herself. Easy to do, and fun to watch.


Unfortunately she was one of "those" people. She would have been in the CEO's office in 5 minutes flat, and the results would not have been good for me. The execs hall pretty much ran IT in that place though.

 

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-Mithan- 
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Subject: Blackberry fell down, go boom.
Blackberry is done.

Like all consumer electronics, you are hot until you are not, and then the bottom falls out from under you faster than you can blink.

Steve Jobs understood this well, which is why he said that innovation was the key to their success.


The best thing Blackberry could do now is take advantage of the people who are hooked on BBM and offer it on all platforms for a fee of $10-20 a year. Thousands who are going to jump ship to Android/iPhone anyways would buy it, giving them extra revenue they might be able to use to pull another hat trick out of their ass in the future, but I doubt it.

6 months ago when I traded in my Black berry, I would have payed $20 easily for BBM. The further and further away from my trade in date I go, the less I care about BBM and this was the only real advantage Blackberry had.

Their Managers don't get this though.

 

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Lithium_Power 
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Subject: Blackberry fell down, go boom.
Blackberry might be losing market share in the US and UK but they are still huge in middle east countries.

Maybe RIM should just merge the best things about BlackBerry into an Android based OS and ride the profit train a little longer.

 

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IvanDF 
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Subject: Blackberry fell down, go boom.
http://www.mobileiron.com/

 

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Sprawl-zero1eye- 
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Subject: Blackberry fell down, go boom.
IvanDF posted:
http://www.mobileiron.com/

Sounded great until I read that it forces you to use gps on your phone at all times, which drains the battery, not to mention privacy.

 

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