Author Topic: Acctried thount help
Chen_Tsung 
Posts: 192
Registered: Jun 29, '04
Extended Info (if available)
Real Post Cnt: 191
User ID: 939,748
Subject: Acctried thount help
The system was unable to update your billing information. Please verify your billing information and try again later. If you continue to experience this error, you may wish to try another credit card or contact your issuing bank. To request further assistance, please visit support.turbine.com. [err: 30005]

Tried a couple different cards, tried the suggestions on the help thread....Is there anything else that wssnt listed that can be attempted before calling Turbine?

 

-----signature-----
Chen Tsung-Axe, Xu Goarong-Spear, Chen's Mage-War/Dagger
Chen's Blue Mule-Mace/Tinkerer, Chen Xu Cho-Xbow
Cho-Arrym - TW/UA, Jafar al-abdurheem- 2Hand,
Chen's Salvager - Staff, Chen Shue - UA (all 275), Jafar's Paradigm - 267 2Hand
Link to this post
GengisCon 
Title: Ombudsman of Dereth
Posts: 7,065
Registered: Jan 7, '04
Extended Info (if available)
Real Post Cnt: 7,024
User ID: 878,684
Subject: Acctried thount help
Chen - it's pretty much a phone call.  I've done it before over email, but it takes a few days and you have to mail your info to them.  Most just call and get it taken care of. 

Oh - and Hiya Chen - grats on another max toon.

 

-----signature-----
Gengis Con - Xbower, Egam Signeg - Mage
Tradesmaster Bilbo - Tink / Trades / Spear Gimp
Gengis I, Level 7 on DT. Born 9/1/2003.
[General] +Turbine Noworries says, "Yes your creepy man love for Sev on the forums put you in the no go list Gengis"
Link to this post
Chen_Tsung 
Posts: 192
Registered: Jun 29, '04
Extended Info (if available)
Real Post Cnt: 191
User ID: 939,748
Subject: Acctried thount help
Hiya and thanks...LMAO, just noticed the title of this post. Sometimes I really hate my laptop. Must have clicked the mouse while typing it

 

-----signature-----
Chen Tsung-Axe, Xu Goarong-Spear, Chen's Mage-War/Dagger
Chen's Blue Mule-Mace/Tinkerer, Chen Xu Cho-Xbow
Cho-Arrym - TW/UA, Jafar al-abdurheem- 2Hand,
Chen's Salvager - Staff, Chen Shue - UA (all 275), Jafar's Paradigm - 267 2Hand
Link to this post
Chen_Tsung 
Posts: 192
Registered: Jun 29, '04
Extended Info (if available)
Real Post Cnt: 191
User ID: 939,748
Subject: Acctried thount help
The system was unable to update your billing information. Please verify your billing information and try again later. If you continue to experience this error, you may wish to try another credit card or contact your issuing bank. To request further assistance, please visit support.turbine.com. [err: 30005]

Tried a couple different cards, tried the suggestions on the help thread....Is there anything else that wssnt listed that can be attempted before calling Turbine?

 

-----signature-----
Chen Tsung-Axe, Xu Goarong-Spear, Chen's Mage-War/Dagger
Chen's Blue Mule-Mace/Tinkerer, Chen Xu Cho-Xbow
Cho-Arrym - TW/UA, Jafar al-abdurheem- 2Hand,
Chen's Salvager - Staff, Chen Shue - UA (all 275), Jafar's Paradigm - 267 2Hand
Link to this post
GengisCon 
Title: Ombudsman of Dereth
Posts: 7,065
Registered: Jan 7, '04
Extended Info (if available)
Real Post Cnt: 7,024
User ID: 878,684
Subject: Acctried thount help
Chen - it's pretty much a phone call.  I've done it before over email, but it takes a few days and you have to mail your info to them.  Most just call and get it taken care of. 

Oh - and Hiya Chen - grats on another max toon.

 

-----signature-----
Gengis Con - Xbower, Egam Signeg - Mage
Tradesmaster Bilbo - Tink / Trades / Spear Gimp
Gengis I, Level 7 on DT. Born 9/1/2003.
[General] +Turbine Noworries says, "Yes your creepy man love for Sev on the forums put you in the no go list Gengis"
Link to this post
Chen_Tsung 
Posts: 192
Registered: Jun 29, '04
Extended Info (if available)
Real Post Cnt: 191
User ID: 939,748
Subject: Acctried thount help
Hiya and thanks...LMAO, just noticed the title of this post. Sometimes I really hate my laptop. Must have clicked the mouse while typing it

 

-----signature-----
Chen Tsung-Axe, Xu Goarong-Spear, Chen's Mage-War/Dagger
Chen's Blue Mule-Mace/Tinkerer, Chen Xu Cho-Xbow
Cho-Arrym - TW/UA, Jafar al-abdurheem- 2Hand,
Chen's Salvager - Staff, Chen Shue - UA (all 275), Jafar's Paradigm - 267 2Hand
Link to this post

Valid XHTML 1.0 Transitional Powered by PHP