Author Topic: old account banned ..
ChessyNutz 
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Subject: old account banned ..
i played since closed beta . i stopped after my deathknight and mage turned 80. i was going to buy a digital download of Cataclysm but my accounts need banned . strange i have not logged in for about 8 months .

i never did get an authentication device could this be why my account banned . never got any letter saying my account was banned . im going though the recovery steps now.


has blizzard closed accounts for not having a authenticator ?

 

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__mija__ 
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Subject: old account banned ..
No they did not ban accounts for not using the authenticator. Sounds like a hack job. Did you check armory to see last log in date?

 

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ChessyNutz 
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Subject: old account banned ..
no i haven't but i will now

 

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ChessyNutz 
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Subject: old account banned ..
unless the dates are wrong someone has been on my account even with it being unsubscribed ... not sure how my mage was logged in on 11-30-2010 wasn't me my DK was logged in the same day

 

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__mija__ 
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Subject: old account banned ..
That in itself should give you a clue.

 

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GutterSludge 
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Subject: old account banned ..
Your account was compromised, probably before you unsubbed.

Hackers do not want to fight you in real time, so once you get a keylogger, they will usually wait until you aren't logging in to "attack".


They resub your account, attach their own authenticator, steal everything possible, then use your account for mining, spamming, or moving gold.


So, you try to come back, and are banned. It makes perfect sense that someone was on your account during your "unsub"..

Contact Blizzard.

 

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Guttersludge
People just can't handle the truth.
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Liquid741 
Title: VN Sensei
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Subject: old account banned ..
makes sense now...i wonder why i see soo many lvl 60+ toons naked and running back and forth to the bank. duh! doh!

 

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ChessyNutz 
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Subject: old account banned ..
GutterSludge posted:
Your account was compromised, probably before you unsubbed.

Hackers do not want to fight you in real time, so once you get a keylogger, they will usually wait until you aren't logging in to "attack".


They resub your account, attach their own authenticator, steal everything possible, then use your account for mining, spamming, or moving gold.


So, you try to come back, and are banned. It makes perfect sense that someone was on your account during your "unsub"..

Contact Blizzard.





i can understand that i dont think i had a logger but knows . my account info ( personal info email etc ) was unchanged wouldn't i get an email letting me know i requested a password change ?


ive contacted blizzard reset my password but it still says banned i guess its a wait and see thing i dont really want to start over but if i have to its no biggie


i contacted my old guild and asked of any of my toons was logged in and they are checking to see for me

 

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GutterSludge 
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Subject: old account banned ..
Well, if you haven't logged in for 8 months, there wasn't really a reason to change your info.


As far as thinking you don't have a keylogger, I am copying info from an older post this year (August)...


http://www.esecurityplanet.com/patches/article.php/3897821/Microsoft-Big-Patch-Tuesday-for-IT-Administrators.htm

Microsoft issued one of its largest collections of security fixes ever on Tuesday, releasing a total of 14 patches that secure 34 vulnerabilities, most primarily in Windows, but also a couple in the Office productivity applications.

from further down...

High on the list of holes that Microsoft suggests plugging first is one that can completely compromise systems running Windows XP Service Pack 3 (SP3), XP Professional x64 SP2 and both 32-bit and 64-bit versions of Windows Server 2003 SP2. The Flaw involves how Microsoft's DirectShow MP3 filter processes supported files. All a user would need to do in order to be sideswiped by a "drive-by download" that takes over his or her PC is visit a site that hosts a malicious media file.





 

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Guttersludge
People just can't handle the truth.
NeMeFieD said:"Yea I Ucmed for 12 days straight.."
njwCSUS posted:I'm homosexual, so really, its ongoing sexual attraction to my father, not my mother.
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ChessyNutz 
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Subject: old account banned ..
how long is the wait normally to fined out info about why the account was banned i sent the email like 4 or 5 hours ago

 

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--Syrus-- 
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Subject: old account banned ..
Uh, one or two days? Or you can call them.

 

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GutterSludge 
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Subject: old account banned ..
yah calling is much better than email.

 

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Guttersludge
People just can't handle the truth.
NeMeFieD said:"Yea I Ucmed for 12 days straight.."
njwCSUS posted:I'm homosexual, so really, its ongoing sexual attraction to my father, not my mother.
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ChessyNutz 
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Subject: old account banned ..
might do that in no major hurry atm

 

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Selannii 
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Subject: old account banned ..
My husband's account was hacked. The last time he played and we paid for the account was in August of 2008. When cata came out he wanted to play again and when we logged on his account was all but wiped clean and all his characters were deleated save his 70 hunter. Thats the highest level character he played. He never installed his WofLK expansion. But his 70 hunter was out in Northrend. Which I am told he coudldn't do if he didnt get WotLK. When we went into his account management we saw that in August of 2010 someone re-upped his account and paid and played it for 3 months. We quickly secured the account and added an authentacator and havent had any problems since. We have also had the same email attatched to that account and didn't get an email from blizzard saying that the password was changed.

Go into your account history and see when the hackers started paying for your subscription.

 

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Spookysheep 
Title: Lieker of Cheese
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Subject: old account banned ..
Since its the weekend though, you may not get any help until Monday.

I've noticed this a lot with blizz.

 

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Rill_of_WE 
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Subject: old account banned ..
What to do if you've been hacked

 

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ChessyNutz 
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Subject: old account banned ..
Rill_of_WE posted:
What to do if you've been hacked



yea did all that still waiting to hear back from bliz

 

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