Author Topic: AC Client Fails With Decal
AtikusRem 
Posts: 5
Registered: May 4, '10
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User ID: 1,392,662
Subject: AC Client Fails With Decal
Everything seems to work fine until i click to log in a character and once i try to log in my character the screen minimizes and goes black and says "AC Client has Stopped working". Windows is looking for a solution to the program.

Any ideas?
Can anyone help me on getting decal to work.

Ive installed Decal and AC into a seperate folder (C:\Games) rather then under Program Files.


Please Help

Im running Windows 7

 

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Saloben_ign 
Posts: 2,555
Registered: Oct 30, '03
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User ID: 851,114
Subject: AC Client Fails With Decal
Post a decal export so we can see the system variables.

 

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AtikusRem 
Posts: 5
Registered: May 4, '10
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Real Post Cnt: 5
User ID: 1,392,662
Subject: AC Client Fails With Decal
Decal (DenAgent.exe) version: 2.9.6.0

type, enabled, name, version, clsid
Plugins, 1, Virindi Tank, 0.3.1.36, {642F1F48-16BE-48BF-B1D4-286652C4533E}
Plugins, 1, Decal Hotkey System, 2.9.6.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}
Network Filters, 1, Echo Filter 2, 2.9.6.0, {34239EAD-6317-4C40-A405-193BA5232DD8}
Network Filters, 1, Character Stats Filter, 2.9.6.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}
Network Filters, 1, World Object Filter, 2.9.6.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}
Network Filters, 1, Decal FileService, 2.9.6.0, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}
Network Filters, 1, Identify Queue Filter, 2.9.6.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}
Network Filters, 1, SpellFilter, 2.9.6.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}
Services, 1, Decal .NET Lifetime Service, 2.9.6.0, {71A69713-6593-47EC-0001-0000000DECA1}
Services, 1, Decal Dat Service, 2.9.6.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}
Services, 1, Decal Render Service, 2.9.6.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}
Services, 1, Decal Inject Gateway Service, 2.9.6.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}
Services, 1, Decal Input Service, 2.9.6.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}
Services, 1, Decal Networking Service, 2.9.6.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}
Services, 1, Virindi View Service, <No Version>, {DBAC9286-B38D-4570-961F-D4D9349AE3D4}
Services, 1, Decal D3DService, 2.9.6.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}
Surrogates, 1, Decal.Adapter Surrogate, 2.9.6.0, {71A69713-6593-47EC-0002-0000000DECA1}
Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.6.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}
Surrogates, 1, ActiveX Plugin Surrogate, 2.9.6.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}
Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}
Input Actions, 1, Delay Input Action, 2.9.6.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}
Input Actions, 1, Mouse Move Input Action, 2.9.6.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}
Input Actions, 1, Restore Input Action, 2.9.6.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}
Input Actions, 1, Polled Delay Input Action, 2.9.6.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}
Input Actions, 1, Typing Input Action, 2.9.6.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}
Input Actions, 1, Event Input Action, 2.9.6.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}

Operating System:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)

[Protected Storage Service] : Manual

Decal Settings
[Injection Method] : Timer (Default)
[Portal Path] : C:\Games\
[Launcher App] : acclient.exe
[Update URL] : http://update.decaldev.com
[memlocs.xml] : 25024 bytes, Version 0.0.11.3970
[messages.xml] : 54173 bytes, Version 2008.04.15.1
[Video Memory] : 1354950656

D3DX Libraries (Only d3dx9_30 is required)
[d3dx9_24.dll] : Installed (9.5.132.0)
[d3dx9_25.dll] : Installed (9.6.168.0)
[d3dx9_26.dll] : Installed (9.7.239.0)
[d3dx9_27.dll] : Installed (9.8.299.0)
[d3dx9_28.dll] : Installed (9.10.455.0)
[d3dx9_29.dll] : Installed (9.11.519.0)
[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Not Installed
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed (Service Pack 2)

C++ Libraries
[msvbvm60.dll] : Installed (6.0.98.15)
[atl70.dll] : Not Installed
[mfc70.dll] : Not Installed
[msvcr70.dll] : Installed (7.0.9466.0)
[msvcp70.dll] : Installed (7.0.9466.0)
[atl71.dll] : Installed (7.10.3077.0)
[mfc71.dll] : Installed (7.10.3077.0)
[msvcr71.dll] : Installed (7.10.3052.4)
[msvcp71.dll] : Installed (7.10.3077.0)

Microsoft XML Libraries
[msxml3.dll] : Installed (8.110.7600.16385)
[msxml4.dll] : Installed (4.20.9876.0)


---Video Device Information---
[Device] : Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
[Device Name] : \\.\DISPLAY1
[KeyDeviceID] : Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_02AA1028&REV_07
[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{F30E5E14-CAD3-4A92-89AB-F22A11530AF2}\0000
[Manufacturer] : Intel Corporation
[ChipType] : Mobile Intel(R) 4 Series Express Chipset Family
[DACType] : Internal
[Revision] :
[MemoryLocalised] : 1292 MB
[MemoryEnglish] : 1292 MB
[DisplayLocalised] : 1366 x 768 (32 bit) (60Hz)
[DisplayEnglish] : 1366 x 768 (32 bit) (60Hz)
[DisplayWidth] : 1366
[DisplayHeight] : 768
[DisplayBpp] : 32
[RefreshRate] : 60
[MonitorName] : Generic PnP Monitor
[MonitorMaxRes] :
[DriverName] : igdumd32.dll,igd10umd32.dll
[DriverVersion] : 8.15.0010.1749
[DriverAttributes] : Final Retail
[DriverLangEnglish] : English
[DriverLangLocal] : English
[DriverDateEng] : 7/13/2009 18:15:31
[DriverDateLocal] : 7/13/2009 6:15:31 PM
[DriverSize] : 3805184
[MiniVdd] : n/a
[MiniVddDateEng] : n/a
[MiniVddDateLocal] : n/a
[MiniVddSize] : 0
[Vdd] : n/a
[RenderWindow] : Yes
[Beta] : No
[Debug] : No
[Signed] : No
[SignValid] : No
[Identifier] : {D7B78E66-6902-11CF-4D75-A022A7C2C535}
[DDIVer] : 10
[DDIVerEng] : 10
[DDIVerLocal] : 10
[iAdapter] : 0
[VendorID] : 0x8086
[DeviceID] : 0x2A42
[SubSystemID] : 0x02AA1028
[RevisionID] : 0x0007
[WHQL Level] : 0
[NoHardware] : 0
[DDAccelEnabled] : Yes
[3DAccelExists] : Yes
[3DAccelEnabled] : Yes
[AGP Enabled] : Yes
[AGPExists] : Yes
[AGPExistsValid] : Yes

 

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Saloben_ign 
Posts: 2,555
Registered: Oct 30, '03
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User ID: 851,114
Subject: AC Client Fails With Decal
Does AC work without decal?

 

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Saloben_ign 
Posts: 2,555
Registered: Oct 30, '03
Extended Info (if available)
Real Post Cnt: 2,531
User ID: 851,114
Subject: AC Client Fails With Decal
Try disabling this and see what happens.

Services, 1, Virindi View Service, <No Version>, {DBAC9286-B38D-4570-961F-D4D9349AE3D4}

The link below is from virindi.

http://white.virindi.net:8080/wiki/index.php/Main_Page

 

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AtikusRem 
Posts: 5
Registered: May 4, '10
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Real Post Cnt: 5
User ID: 1,392,662
Subject: AC Client Fails With Decal
Yes AC works great without Decal. Absolutely no problems.
im pretty sure i did what you said to do.
Posting that to double check..
Also it says "Version 1 Plugin Surrogate" has a Red X. Would that be a problem?

Decal (DenAgent.exe) version: 2.9.6.0

type, enabled, name, version, clsid
Plugins, 1, Decal Hotkey System, 2.9.6.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}
Network Filters, 1, Echo Filter 2, 2.9.6.0, {34239EAD-6317-4C40-A405-193BA5232DD8}
Network Filters, 1, Character Stats Filter, 2.9.6.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}
Network Filters, 1, World Object Filter, 2.9.6.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}
Network Filters, 1, Decal FileService, 2.9.6.0, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}
Network Filters, 1, Identify Queue Filter, 2.9.6.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}
Network Filters, 1, SpellFilter, 2.9.6.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}
Services, 1, Decal .NET Lifetime Service, 2.9.6.0, {71A69713-6593-47EC-0001-0000000DECA1}
Services, 1, Decal Dat Service, 2.9.6.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}
Services, 1, Decal Render Service, 2.9.6.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}
Services, 1, Decal Inject Gateway Service, 2.9.6.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}
Services, 1, Decal Input Service, 2.9.6.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}
Services, 1, Decal Networking Service, 2.9.6.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}
Services, 1, Decal D3DService, 2.9.6.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}
Surrogates, 1, Decal.Adapter Surrogate, 2.9.6.0, {71A69713-6593-47EC-0002-0000000DECA1}
Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.6.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}
Surrogates, 1, ActiveX Plugin Surrogate, 2.9.6.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}
Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}
Input Actions, 1, Delay Input Action, 2.9.6.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}
Input Actions, 1, Mouse Move Input Action, 2.9.6.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}
Input Actions, 1, Restore Input Action, 2.9.6.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}
Input Actions, 1, Polled Delay Input Action, 2.9.6.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}
Input Actions, 1, Typing Input Action, 2.9.6.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}
Input Actions, 1, Event Input Action, 2.9.6.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}

Operating System:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)

[Protected Storage Service] : Manual

Decal Settings
[Injection Method] : Timer (Default)
[Portal Path] : C:\Games\
[Launcher App] : acclient.exe
[Update URL] : http://update.decaldev.com
[memlocs.xml] : 25024 bytes, Version 0.0.11.3970
[messages.xml] : 54173 bytes, Version 2008.04.15.1
[Video Memory] : 1354950656

D3DX Libraries (Only d3dx9_30 is required)
[d3dx9_24.dll] : Installed (9.5.132.0)
[d3dx9_25.dll] : Installed (9.6.168.0)
[d3dx9_26.dll] : Installed (9.7.239.0)
[d3dx9_27.dll] : Installed (9.8.299.0)
[d3dx9_28.dll] : Installed (9.10.455.0)
[d3dx9_29.dll] : Installed (9.11.519.0)
[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Not Installed
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed (Service Pack 2)

C++ Libraries
[msvbvm60.dll] : Installed (6.0.98.15)
[atl70.dll] : Not Installed
[mfc70.dll] : Not Installed
[msvcr70.dll] : Installed (7.0.9466.0)
[msvcp70.dll] : Installed (7.0.9466.0)
[atl71.dll] : Installed (7.10.3077.0)
[mfc71.dll] : Installed (7.10.3077.0)
[msvcr71.dll] : Installed (7.10.3052.4)
[msvcp71.dll] : Installed (7.10.3077.0)

Microsoft XML Libraries
[msxml3.dll] : Installed (8.110.7600.16385)
[msxml4.dll] : Installed (4.20.9876.0)


---Video Device Information---
[Device] : Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
[Device Name] : \\.\DISPLAY1
[KeyDeviceID] : Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_02AA1028&REV_07
[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{F30E5E14-CAD3-4A92-89AB-F22A11530AF2}\0000
[Manufacturer] : Intel Corporation
[ChipType] : Mobile Intel(R) 4 Series Express Chipset Family
[DACType] : Internal
[Revision] :
[MemoryLocalised] : 1292 MB
[MemoryEnglish] : 1292 MB
[DisplayLocalised] : 1366 x 768 (32 bit) (60Hz)
[DisplayEnglish] : 1366 x 768 (32 bit) (60Hz)
[DisplayWidth] : 1366
[DisplayHeight] : 768
[DisplayBpp] : 32
[RefreshRate] : 60
[MonitorName] : Generic PnP Monitor
[MonitorMaxRes] :
[DriverName] : igdumd32.dll,igd10umd32.dll
[DriverVersion] : 8.15.0010.1749
[DriverAttributes] : Final Retail
[DriverLangEnglish] : English
[DriverLangLocal] : English
[DriverDateEng] : 7/13/2009 18:15:31
[DriverDateLocal] : 7/13/2009 6:15:31 PM
[DriverSize] : 3805184
[MiniVdd] : n/a
[MiniVddDateEng] : n/a
[MiniVddDateLocal] : n/a
[MiniVddSize] : 0
[Vdd] : n/a
[RenderWindow] : Yes
[Beta] : No
[Debug] : No
[Signed] : No
[SignValid] : No
[Identifier] : {D7B78E66-6902-11CF-4D75-A022A7C2C535}
[DDIVer] : 10
[DDIVerEng] : 10
[DDIVerLocal] : 10
[iAdapter] : 0
[VendorID] : 0x8086
[DeviceID] : 0x2A42
[SubSystemID] : 0x02AA1028
[RevisionID] : 0x0007
[WHQL Level] : 0
[NoHardware] : 0
[DDAccelEnabled] : Yes
[3DAccelExists] : Yes
[3DAccelEnabled] : Yes
[AGP Enabled] : Yes
[AGPExists] : Yes
[AGPExistsValid] : Yes

 

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Saloben_ign 
Posts: 2,555
Registered: Oct 30, '03
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Real Post Cnt: 2,531
User ID: 851,114
Subject: AC Client Fails With Decal
The surrogate error is an error in the registry, but it doesn't do anything. Its like that on every install. I was sure removing the virindi view would fix it. Did you try it again after uninstalling the virindi bundle?

 

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AtikusRem 
Posts: 5
Registered: May 4, '10
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User ID: 1,392,662
Subject: AC Client Fails With Decal
Ok did a clean uninstall of Virindi Tank via your link and it works now

Decal works without any plugins and i have finally got a character to log in.

Going to try with Lifetank X shortly. will post a response..

 

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Saloben_ign 
Posts: 2,555
Registered: Oct 30, '03
Extended Info (if available)
Real Post Cnt: 2,531
User ID: 851,114
Subject: AC Client Fails With Decal
The virindi bundle is a great package and it works fine, but you might have to disable the virindi view service on some systems. Just uncheck that one service and you shouldn't have any problems at all. Lifetank X has not been updated in a long time so the bugs in it are getting more problemmatic. I would stick with the Virindi bundle.

 

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