Author Topic: ACDC-Direct3d/DirectX Error
TheNemesisII 
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Subject: ACDC-Direct3d/DirectX Error
The game encountered a fatal DirectX issue while attempting to start. Try a different screen resolution or bit depth. If that doesn't work, try new video drivers.

and

Could not initialize Direct3D. Please ensure that DirectX 9.0 or higher is installed.

Only get these pops when I close out a client (sometimes even if it's just one client while ACDC is running) and Decal is never running at all.

Hopefully Drakier can answer this one. It's not that big of a deal, but it does suck when you're trying to get NorthWatch keys on 2 or 3 clients and when you go to switch characters, it crashes, and then you miss the NPC.

 

-----signature-----
--Disciples of Bael'Zharon--
"Kill the Mage Jets!!!"-Ziro on Saving Asheron, refrencing the Buruks
"I like catching people unbanned. They scream louder when the arrow hits"-Drunk
PartyRegul@torS!
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agnari 
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Subject: ACDC-Direct3d/DirectX Error
you didn't post an export so no one has a clue if you have the REQUIRED .net framework 1.1 installed.

 

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Ag Nar
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Mastering the pixels of gamedom, 1 MMORPG at a time..
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TheNemesisII 
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Subject: ACDC-Direct3d/DirectX Error
Decal (DenAgent.exe) version: 2.9.6.0

type, enabled, name, version, clsid
Plugins, 1, Virindi Reporter, 0.0.0.7, {8C70FF56-0E53-4265-9E19-C4534A8D3AA8}
Plugins, 1, Virindi Integrator2 Beta, 1.0.0.37, {7882AE88-CB68-4C98-BB94-90204C2D2156}
Plugins, 0, Decal Hotkey System, 2.9.6.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}
Plugins, 1, Virindi Tank, 0.3.1.34, {642F1F48-16BE-48BF-B1D4-286652C4533E}
Plugins, 0, Virindi Chat System 5, 5.0.0.4, {0A7B25AC-79A9-4F6A-9751-419B87A7BB05}
Plugins, 0, LifeTank X, 11.9.0.9, {910C0F8E-827A-4E35-A980-50D57D0B1296}
Plugins, 0, MiniMap, 1.1.0.104, {92C09018-E815-4C22-987B-8E553154146E}
Plugins, 1, Virindi HUDs, 1.0.0.3, {C6B1DF06-FF20-459E-8302-AA346CBFDA01}
Plugins, 0, Radar Add-on, 1.2.0.49, {CA23F8D7-7E71-423A-A928-BC5CDD8FBD96}
Plugins, 0, Alinco3, 1.0.1.9, {ED1645F2-7BE3-44C0-8677-F64252F79309}
Network Filters, 1, ACDC Core Filter, 7.2.2.0, {2DB1B641-4039-4D69-831A-79915EC266CE}
Network Filters, 1, Echo Filter 2, 2.9.6.0, {34239EAD-6317-4C40-A405-193BA5232DD8}
Network Filters, 1, Character Stats Filter, 2.9.6.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}
Network Filters, 1, World Object Filter, 2.9.6.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}
Network Filters, 1, Decal FileService, 2.9.6.0, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}
Network Filters, 1, Identify Queue Filter, 2.9.6.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}
Network Filters, 1, SpellFilter, 2.9.6.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}
Network Filters, 1, Virindi AutomaticUpdatesFilter, 1.0.0.4, {108ED493-48AD-42A6-AADC-EF773E4F185A}
Services, 1, Decal .NET Lifetime Service, 2.9.6.0, {71A69713-6593-47EC-0001-0000000DECA1}
Services, 1, Decal Dat Service, 2.9.6.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}
Services, 1, Decal Render Service, 2.9.6.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}
Services, 1, Decal Inject Gateway Service, 2.9.6.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}
Services, 1, Decal Input Service, 2.9.6.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}
Services, 1, Decal Networking Service, 2.9.6.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}
Services, 1, Virindi View Service, 1.0.0.24, {DBAC9286-B38D-4570-961F-D4D9349AE3D4}
Services, 1, Decal D3DService, 2.9.6.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}
Surrogates, 1, Decal.Adapter Surrogate, 2.9.6.0, {71A69713-6593-47EC-0002-0000000DECA1}
Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.6.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}
Surrogates, 1, ActiveX Plugin Surrogate, 2.9.6.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}
Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}
Input Actions, 1, Delay Input Action, 2.9.6.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}
Input Actions, 1, Mouse Move Input Action, 2.9.6.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}
Input Actions, 1, Restore Input Action, 2.9.6.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}
Input Actions, 1, Polled Delay Input Action, 2.9.6.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}
Input Actions, 1, Typing Input Action, 2.9.6.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}
Input Actions, 1, Event Input Action, 2.9.6.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}

Operating System:
Professional (Build 7600)

[Protected Storage Service] : Manual

Decal Settings
[Injection Method] : Timer (Default)
[Portal Path] : C:\Games\Turbine\Asheron's Call - Throne of Destiny\
[Launcher App] : ACDCClient.exe
[Update URL] : http://update.decaldev.com
[memlocs.xml] : 25024 bytes, Version 0.0.11.3970
[messages.xml] : 54173 bytes, Version 2008.04.15.1
[Video Memory] : -289431552

D3DX Libraries (Only d3dx9_30 is required)
[d3dx9_24.dll] : Installed (9.5.132.0)
[d3dx9_25.dll] : Installed (9.6.168.0)
[d3dx9_26.dll] : Installed (9.7.239.0)
[d3dx9_27.dll] : Installed (9.8.299.0)
[d3dx9_28.dll] : Installed (9.10.455.0)
[d3dx9_29.dll] : Installed (9.11.519.0)
[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Installed
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed (Service Pack 2)

C++ Libraries
[msvbvm60.dll] : Installed (6.0.98.15)
[atl70.dll] : Not Installed
[mfc70.dll] : Not Installed
[msvcr70.dll] : Not Installed
[msvcp70.dll] : Not Installed
[atl71.dll] : Not Installed
[mfc71.dll] : Not Installed
[msvcr71.dll] : Not Installed
[msvcp71.dll] : Not Installed

Microsoft XML Libraries
[msxml3.dll] : Installed (8.110.7600.16385)
[msxml4.dll] : Installed (4.20.9876.0)


---Video Device Information---
[Device] : ATI Radeon HD 5800 Series
[Device Name] : \\.\DISPLAY1
[KeyDeviceID] : Enum\PCI\VEN_1002&DEV_6899&SUBSYS_E140174B&REV_00
[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{9C843D6D-25CE-4D6B-A859-EE19DE09B701}\0000
[Manufacturer] : ATI Technologies Inc.
[ChipType] : ATI display adapter (0x6899)
[DACType] : Internal DAC(400MHz)
[Revision] :
[MemoryLocalised] : 3819 MB
[MemoryEnglish] : 3819 MB
[DisplayLocalised] : 1920 x 1080 (32 bit) (59Hz)
[DisplayEnglish] : 1920 x 1080 (32 bit) (59Hz)
[DisplayWidth] : 1920
[DisplayHeight] : 1080
[DisplayBpp] : 32
[RefreshRate] : 59
[MonitorName] : Dell ST2410(HDMI)
[MonitorMaxRes] :
[DriverName] : atiu9p64.dll,aticfx64.dll,aticfx64.dll,atiu9pag,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx6
[DriverVersion] : 8.14.0001.6099
[DriverAttributes] : Final Retail
[DriverLangEnglish] : English
[DriverLangLocal] : English
[DriverDateEng] : 3/2/2010 22:06:34
[DriverDateLocal] : 3/2/2010 10:06:34 PM
[DriverSize] : 28160
[MiniVdd] : n/a
[MiniVddDateEng] : n/a
[MiniVddDateLocal] : n/a
[MiniVddSize] : 0
[Vdd] : n/a
[RenderWindow] : Yes
[Beta] : No
[Debug] : No
[Signed] : No
[SignValid] : No
[Identifier] : {D7B71EE2-2BD9-11CF-2863-41C1A1C2C535}
[DDIVer] : 10
[DDIVerEng] : 10.1
[DDIVerLocal] : 10.1
[iAdapter] : 0
[VendorID] : 0x1002
[DeviceID] : 0x6899
[SubSystemID] : 0xE140174B
[RevisionID] : 0x0000
[WHQL Level] : 0
[NoHardware] : 0
[DDAccelEnabled] : Yes
[3DAccelExists] : Yes
[3DAccelEnabled] : Yes
[AGP Enabled] : Yes
[AGPExists] : Yes
[AGPExistsValid] : Yes

 

-----signature-----
--Disciples of Bael'Zharon--
"Kill the Mage Jets!!!"-Ziro on Saving Asheron, refrencing the Buruks
"I like catching people unbanned. They scream louder when the arrow hits"-Drunk
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agnari 
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Subject: ACDC-Direct3d/DirectX Error
did you follow all the guidance on installing decal/plugins on vista/win7 OSs? IE, don't install to c:\program files\ folder where there is write premission problems and one must ensure that each time launched it's launched as administrator?

ac-dc at start up opens edits and writes back the launcher.in file so it starts up acdclauncher.exe. and when closed it then edits the file back to aclauncer.exe that way if if ac-dc is improperly de-installed (in the past) folks don't have trying to launch ac while it's looking for a laucher.exe file tht was deleted.

 

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Ag Nar
Portal Mule Master of the Loresraat
Mastering the pixels of gamedom, 1 MMORPG at a time..
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TheNemesisII 
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Subject: ACDC-Direct3d/DirectX Error
when I couldn't get ACDC to even work before, I uninstalled EVERYTHING and created a new games folder in just my C:\ drive. I installed everything individually to that and finally got ACDC to work. So yes, everything is in a separate folder from the default.

 

-----signature-----
--Disciples of Bael'Zharon--
"Kill the Mage Jets!!!"-Ziro on Saving Asheron, refrencing the Buruks
"I like catching people unbanned. They scream louder when the arrow hits"-Drunk
PartyRegul@torS!
http://www.youtube.com/user/LifetankXRrulez
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agnari 
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Subject: ACDC-Direct3d/DirectX Error
quick question, do you have direct 9x or the 10/11x installed.

not everything in 10/11x is backward comptable so runing older stuff (decal, ac) can cause issues. thus some folks have cleared up issues on the newer hardware/OSs by installing the direct 9x file from the decal site.

 

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Ag Nar
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Mastering the pixels of gamedom, 1 MMORPG at a time..
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TheNemesisII 
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Subject: ACDC-Direct3d/DirectX Error
agnari posted:
quick question, do you have direct 9x or the 10/11x installed.

not everything in 10/11x is backward comptable so runing older stuff (decal, ac) can cause issues. thus some folks have cleared up issues on the newer hardware/OSs by installing the direct 9x file from the decal site.



well according to the export, it looks like 9, but my drivers have 11 i'm fairly certain.

 

-----signature-----
--Disciples of Bael'Zharon--
"Kill the Mage Jets!!!"-Ziro on Saving Asheron, refrencing the Buruks
"I like catching people unbanned. They scream louder when the arrow hits"-Drunk
PartyRegul@torS!
http://www.youtube.com/user/LifetankXRrulez
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TheNemesisII 
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Subject: ACDC-Direct3d/DirectX Error
so any suggestions?

 

-----signature-----
--Disciples of Bael'Zharon--
"Kill the Mage Jets!!!"-Ziro on Saving Asheron, refrencing the Buruks
"I like catching people unbanned. They scream louder when the arrow hits"-Drunk
PartyRegul@torS!
http://www.youtube.com/user/LifetankXRrulez
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Saloben_ign 
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Subject: ACDC-Direct3d/DirectX Error
Try disabling the virindi view service and see if that helps any. I really don't think it will help but its something you can try.

 

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Never! Never! Never! take a sleeping pill and a laxative at the same time.
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Virindi-Inquisitor 
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Subject: ACDC-Direct3d/DirectX Error
Saloben_ign posted:
Try disabling the virindi view service and see if that helps any. I really don't think it will help but its something you can try.


Don't think so. I mean, he said that it happened when Decal was not running. If Decal is not running, VVS can't be the problem happy

 

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Virindi
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****Virindi Plugins FAQ**** http://www.virindi.net/wiki/index.php/Virindi_Plugins_FAQ
http://www.virindi.net - Virindi Tank, Follower, Integrator, Reporter, VCS5, XPHelper, Item Tool, HUDs, etc...
Decal Core Dev - http://www.decaldev.com
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agnari 
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Subject: ACDC-Direct3d/DirectX Error
you may want to check this thread http://vnboards.ign.com/ac_utilities/b5432/113031404/p1/?1

what folks in the past have noted is that OLDER programs like decal DON"T fully work with DX10/11 and really needs 9. above provides a link to dl 9x so decal can use that while your newer stuff uses 10/11

 

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Ag Nar
Portal Mule Master of the Loresraat
Mastering the pixels of gamedom, 1 MMORPG at a time..
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TheNemesisII 
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Subject: ACDC-Direct3d/DirectX Error
agnari posted:
you may want to check this thread http://vnboards.ign.com/ac_utilities/b5432/113031404/p1/?1

what folks in the past have noted is that OLDER programs like decal DON"T fully work with DX10/11 and really needs 9. above provides a link to dl 9x so decal can use that while your newer stuff uses 10/11


ah I see. so even if I install 9 my games like Just Cause 2 and AvP will still use 11?

 

-----signature-----
--Disciples of Bael'Zharon--
"Kill the Mage Jets!!!"-Ziro on Saving Asheron, refrencing the Buruks
"I like catching people unbanned. They scream louder when the arrow hits"-Drunk
PartyRegul@torS!
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Virindi-Inquisitor 
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Subject: ACDC-Direct3d/DirectX Error
Each version of DX can be separately installed, like .NET.

 

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Virindi
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****Virindi Plugins FAQ**** http://www.virindi.net/wiki/index.php/Virindi_Plugins_FAQ
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TheNemesisII 
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Subject: ACDC-Direct3d/DirectX Error
well I installed it. I think.

 

-----signature-----
--Disciples of Bael'Zharon--
"Kill the Mage Jets!!!"-Ziro on Saving Asheron, refrencing the Buruks
"I like catching people unbanned. They scream louder when the arrow hits"-Drunk
PartyRegul@torS!
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TheNemesisII 
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Subject: ACDC-Direct3d/DirectX Error
installed it and still crashing. I don't get it. Where's drakier!!!

 

-----signature-----
--Disciples of Bael'Zharon--
"Kill the Mage Jets!!!"-Ziro on Saving Asheron, refrencing the Buruks
"I like catching people unbanned. They scream louder when the arrow hits"-Drunk
PartyRegul@torS!
http://www.youtube.com/user/LifetankXRrulez
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RoogonII 
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Subject: ACDC-Direct3d/DirectX Error
TheNemesisII posted:
agnari posted:
you may want to check this thread http://vnboards.ign.com/ac_utilities/b5432/113031404/p1/?1

what folks in the past have noted is that OLDER programs like decal DON"T fully work with DX10/11 and really needs 9. above provides a link to dl 9x so decal can use that while your newer stuff uses 10/11

ah I see. so even if I install 9 my games like Just Cause 2 and AvP will still use 11?

Use Yaroz's links .. http://vnboards.ign.com/ac_utilities/b5432/113031404/p1/?1 (same as above)

The link for reinstalling the DirectX9 is http://bit.ly/9agfV6
( http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=0cef8180-e94a-4f56-b157-5ab8109cb4f5 )

Pay no attention to the DirectX10 and/or 11 that may be already installed in your machine.
I have installed DiretX9 over top of (after) my Decal installation (all OSs.. W2k, XP, Vista, and Win7).

 

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TheNemesisII 
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Subject: ACDC-Direct3d/DirectX Error
RoogonII posted:
TheNemesisII posted:
agnari posted:
you may want to check this thread http://vnboards.ign.com/ac_utilities/b5432/113031404/p1/?1

what folks in the past have noted is that OLDER programs like decal DON"T fully work with DX10/11 and really needs 9. above provides a link to dl 9x so decal can use that while your newer stuff uses 10/11

ah I see. so even if I install 9 my games like Just Cause 2 and AvP will still use 11?

Use Yaroz's links .. http://vnboards.ign.com/ac_utilities/b5432/113031404/p1/?1 (same as above)

The link for reinstalling the DirectX9 is http://bit.ly/9agfV6
( http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=0cef8180-e94a-4f56-b157-5ab8109cb4f5 )

Pay no attention to the DirectX10 and/or 11 that may be already installed in your machine.
I have installed DiretX9 over top of (after) my Decal installation (all OSs.. W2k, XP, Vista, and Win7).


yeah I downloaded that, but the redistributeable comes with a ton of versions. I'm not sure if I installed it correctly. Is there a way to check?

 

-----signature-----
--Disciples of Bael'Zharon--
"Kill the Mage Jets!!!"-Ziro on Saving Asheron, refrencing the Buruks
"I like catching people unbanned. They scream louder when the arrow hits"-Drunk
PartyRegul@torS!
http://www.youtube.com/user/LifetankXRrulez
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RoogonII 
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Subject: ACDC-Direct3d/DirectX Error
TheNemesisII posted:

yeah I downloaded that, but the redistributeable comes with a ton of versions. I'm not sure if I installed it correctly. Is there a way to check?


Last time I ran this installation (in the past hour), it had only one version in it.

Quick review of runnning this installation ..
(1) When you run the "directx_feb2010_redist.exe", the window that opens is a zip extraction (after the first window with accepting the license agreement). This extraction will deploy all the installation files needed for installing DirectX. (Looking at the names of the files would give you the feeling of "ton of versions".) The default folder location for the extraction is buried in the TEMP folder. You can extract the files to ANY folder you wish .. it does not need to be in the TEMP folder. Extract the files to a place where it is easy for you to find.

(2) Go to that folder in Windows Explorer and run the "DXSETUP.exe". (Microsoft could had done this in a easier way!) Accept all the default answers.

(3) Restart the computer. The installation does not come out and say "restart", but, in example, Windows 7 will indicate there is a update to run ..

(4) To validate it, select the Start Menu, Run, and enter the command "dxdiag". Give it a minute to look over your computer (bar in the lower left corner). Then select the "Next Page" or click on the "Display" tab at the top. Verify that your "Direct3D Acceleration" is Enabled under the "DirectX Features". If not, see the notes below that.

 

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TheNemesisII 
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Subject: ACDC-Direct3d/DirectX Error
thanks, I'll give it a try and let you know what I come up with.

 

-----signature-----
--Disciples of Bael'Zharon--
"Kill the Mage Jets!!!"-Ziro on Saving Asheron, refrencing the Buruks
"I like catching people unbanned. They scream louder when the arrow hits"-Drunk
PartyRegul@torS!
http://www.youtube.com/user/LifetankXRrulez
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RoogonII 
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Subject: ACDC-Direct3d/DirectX Error
! ! ! I M P O R T A N T ! ! !
TheNemesisII, PLEASE READ .. UPDATE ..


Today, I had the VERY SAME thing you had. shock Same error message and all.

I have a small netbook laptop that I play AC on once in a while. I use the netbook more for other things, but, AC is loaded on it. To my surprise today, I found myself staring at the same error message. First thing was to follow my own advise from our previous post above .. with no success. I even was check firewall and whatever to be sure that the error was not the result of something else triggering it. History wise, AC has worked on this netbook with no problems (and no changes) for the past 18 months.

I finally reread that error message again ... "Try a different screen resolution .." thinking

SO! .. I checked my UserPreferences.ini file. Sure enough, it had the "Resolution=1024x768" and FullScreen=True. My netbook display ONLY HAS 1024x600!!! I manually edited the UserPreferences.ini file to read Resolution=1024x600. As a safety, I changed the FullScreen=False (which I reset back in-game). Everything went back to normal and the game started with no errors!
dancing

Bottom line. DirectX does not allow AC to request a screen resolution larger then the physical screen.

Check this out and let us know.

 

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TheNemesisII 
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Subject: ACDC-Direct3d/DirectX Error
checked it out. Nothing is different. My resolution is 1920x1080 and full screen was true.

 

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TheNemesisII 
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Subject: ACDC-Direct3d/DirectX Error
am I the only one that gets this? Very frustrating.

 

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Darktorizo 
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Subject: ACDC-Direct3d/DirectX Error
So I tried to Replicate this issue and succeeded by installing Asheron's Call on a netbook.

As Roogon Posted:

Roogon posted:

SO! .. I checked my UserPreferences.ini file. Sure enough, it had the "Resolution=1024x768" and FullScreen=True. My netbook display ONLY HAS 1024x600!!! I manually edited the UserPreferences.ini file to read Resolution=1024x600. As a safety, I changed the FullScreen=False (which I reset back in-game). Everything went back to normal and the game started with no errors!

Bottom line. DirectX does not allow AC to request a screen resolution larger then the physical screen.

Check this out and let us know.


Same thing, I changed the screen Resolution and set it to False for Full screen and it worked fine.

Just thought I would share my findings.


 

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MakeMeProud 
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Subject: ACDC-Direct3d/DirectX Error
that error comes up for me when i have ac alt tabbed with decal on and then i log off due to low comps or whatever...

windows xp system

im not sure if there is a fix, tho?

 

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TheNemesisII 
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Subject: ACDC-Direct3d/DirectX Error
MakeMeProud posted:
that error comes up for me when i have ac alt tabbed with decal on and then i log off due to low comps or whatever...

windows xp system

im not sure if there is a fix, tho?


yep, this is when it happens to me. I'll be alt-tabbed on one client, tryin to powerlevel or something, and I'll get logged and that error pops up. Happens probably %95 of the time.

 

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TheNemesisII 
Title: Lunatic of DT
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Subject: ACDC-Direct3d/DirectX Error
Darktorizo posted:
So I tried to Replicate this issue and succeeded by installing Asheron's Call on a netbook.

As Roogon Posted:

Roogon posted:

SO! .. I checked my UserPreferences.ini file. Sure enough, it had the "Resolution=1024x768" and FullScreen=True. My netbook display ONLY HAS 1024x600!!! I manually edited the UserPreferences.ini file to read Resolution=1024x600. As a safety, I changed the FullScreen=False (which I reset back in-game). Everything went back to normal and the game started with no errors!

Bottom line. DirectX does not allow AC to request a screen resolution larger then the physical screen.

Check this out and let us know.


Same thing, I changed the screen Resolution and set it to False for Full screen and it worked fine.

Just thought I would share my findings.





yeah I play at 1920x1080 and that's what userpref is set to and also set to false for full screen. . .

 

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"Kill the Mage Jets!!!"-Ziro on Saving Asheron, refrencing the Buruks
"I like catching people unbanned. They scream louder when the arrow hits"-Drunk
PartyRegul@torS!
http://www.youtube.com/user/LifetankXRrulez
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