Author Topic: Need some help please
XxTroyxX 
Posts: 40
Registered: Oct 28, '08
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Subject: Need some help please
Im trying to return to AC and I currently reactivated my account. Log in and update and get all the way to character selection screen and select my character and go to log in. I can see my backpack all the action slots and everything but I seem to get stuck in portal space. I live in a apartment complex where each room has there own wall plug for internet. I do have Windows Vista and idea on what I could do? I played a few months ago with no problems. Any Suggestions would be great thanks a lot!

 

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An_Adventurer 
Posts: 642
Registered: May 11, '02
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Subject: Need some help please
You'd get better results asking on the turbine boards: http://forums.ac.turbine.com/

It may be a vista problem, as many people have issues with vista, AC, and their anti-virus/firewall programs. You might want to try a search of the official forums for vista + your anti-virus/firewall software, or browse through the Technical and Account Issues forum: http://forums.ac.turbine.com/forumdisplay.php?f=14

 

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An Adventurer - Axe and UA spec warrior - no magic
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deah_the_mage 
Posts: 6,265
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Subject: Need some help please
Do you get all the way to the screen with your bags, and the viewer is just dark?

type /lifestone

You may have logged out someplace you can't log back in at, like a mansion basement.

 

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Grigs1 
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Subject: Need some help please
I have Vista and had issues getting it to run. I would get all the way to the 'pick a character' screen, then it would look like it was going to let me in and would just hang there with the main screen black. I could see the side panel, but none of the packs were showing up.

First off, don't install AC in the default directory. Use something like: C:\GAMES\Asherons Call.

Second, make sure your AV program doesn't conflict with the game. I was using AVG and had to completely remove any AV program, otherwise it wouldn't let me get IG.

Third, I had to open ports 9000-9030 on my router (I had to forward those ports to my local computer).

Once I did all that, I was able to get IG.

Remember, your mileage may vary.....

 

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XxTroyxX 
Posts: 40
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Subject: Need some help please

What do mean by AV and AVG how do I check for this? and How do you tell what ports you need to open?

 

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Grigs1 
Posts: 4,153
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Subject: Need some help please
AV = Anti-Virus software

AVG = Free Anti-Virus software program

 

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Grig es'hobo - Level 275 Life/Tank Archer
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