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Topic: AC runs fine but with Decal it crashes at login.
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h20lily
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Subject:
AC runs fine but with Decal it crashes at login.
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I have seen several similar posts in which the person was advised they didn't have enough memory to run Decal and/or LTX, but I've been running Lifetank on this machine without any problem for a few years, so memory shouldn't be the problem, nothing has changed (no new programs or any alterations to my configuration that would affect amount of memory available - that I know of). I uninstalled Decal and reinstalled because I was having trouble after the February patch and was just trying to eliminate possible causes. I ended up having to redownload AC to get it patched properly. Now Decal is showing all black checks (except a red x in Version 1 plugin surrogate), BUT, I get to the character screen and when I try to log in it tells me "ACClient has stopped working." When I turn off Decal I can log in and have no problem. It's only when I turn on Decal. I also tried turning on Decal with no plugins, still wouldn't let me in game. I would greatly appreciate any help! Here is my export:
Decal (DenAgent.exe) version: 2.9.6.0
type, enabled, name, version, clsid
Plugins, 1, Decal Hotkey System, 2.9.6.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}
Network Filters, 1, Echo Filter 2, 2.9.6.0, {34239EAD-6317-4C40-A405-193BA5232DD8}
Network Filters, 1, Character Stats Filter, 2.9.6.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}
Network Filters, 1, World Object Filter, 2.9.6.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}
Network Filters, 1, Decal FileService, 2.9.6.0, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}
Network Filters, 1, Identify Queue Filter, 2.9.6.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}
Network Filters, 1, SpellFilter, 2.9.6.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}
Services, 1, Decal .NET Lifetime Service, 2.9.6.0, {71A69713-6593-47EC-0001-0000000DECA1}
Services, 1, Decal Dat Service, 2.9.6.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}
Services, 1, Decal Render Service, 2.9.6.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}
Services, 1, Decal Inject Gateway Service, 2.9.6.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}
Services, 1, Decal Input Service, 2.9.6.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}
Services, 1, Decal Networking Service, 2.9.6.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}
Services, 1, Decal D3DService, 2.9.6.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}
Surrogates, 1, Decal.Adapter Surrogate, 2.9.6.0, {71A69713-6593-47EC-0002-0000000DECA1}
Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.6.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}
Surrogates, 1, ActiveX Plugin Surrogate, 2.9.6.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}
Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}
Input Actions, 1, Delay Input Action, 2.9.6.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}
Input Actions, 1, Mouse Move Input Action, 2.9.6.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}
Input Actions, 1, Restore Input Action, 2.9.6.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}
Input Actions, 1, Polled Delay Input Action, 2.9.6.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}
Input Actions, 1, Typing Input Action, 2.9.6.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}
Input Actions, 1, Event Input Action, 2.9.6.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}
Operating System:
Home Edition (Build 6000)
[Protected Storage Service] : Manual
Decal Settings
: Timer (Default)
[Portal Path] : D:\Program Files\Turbine\
[Launcher App] : ACDCClient.exe
: http://update.decaldev.com
[memlocs.xml] : 24536 bytes, Version 0.0.11.2169
[messages.xml] : 54173 bytes, Version 2008.04.15.1
[Video Memory] : 263200768
D3DX Libraries (Only d3dx9_30 is required)
[d3dx9_24.dll] : Installed (9.5.132.0)
[d3dx9_25.dll] : Installed (9.6.168.0)
[d3dx9_26.dll] : Installed (9.7.239.0)
[d3dx9_27.dll] : Installed (9.8.299.0)
[d3dx9_28.dll] : Installed (9.10.455.0)
[d3dx9_29.dll] : Installed (9.11.519.0)
[d3dx9_30.dll] : Installed (9.12.589.0)
---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.
.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Installed (Service Pack 1)
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed
C++ Libraries
[msvbvm60.dll] : Installed (6.0.97.97)
[atl70.dll] : Not Installed
[mfc70.dll] : Installed (7.0.9466.0)
[msvcr70.dll] : Installed (7.0.9466.0)
[msvcp70.dll] : Installed (7.0.9466.0)
[atl71.dll] : Installed (7.10.3077.0)
[mfc71.dll] : Installed (7.10.3077.0)
[msvcr71.dll] : Installed (7.10.3052.4)
[msvcp71.dll] : Installed (7.10.3077.0)
Microsoft XML Libraries
[msxml3.dll] : Installed (8.100.1048.0)
[msxml4.dll] : Installed (4.20.9870.0)
---Video Device Information---
[Device] : Mobile Intel(R) 965 Express Chipset Family
[Device Name] : \\.\DISPLAY1
[KeyDeviceID] : Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_01361025&REV_03
[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{90FA750E-85F2-4A92-9DEB-86057C829B6C}\0000
[Manufacturer] : Intel Corporation
[ChipType] : Mobile Intel(R) 965 Express Chipset Family
[DACType] : Internal
[Revision] :
[MemoryLocalised] : 320 MB
[MemoryEnglish] : 320 MB
[DisplayLocalised] : 1280 x 800 (32 bit) (60Hz)
[DisplayEnglish] : 1280 x 800 (32 bit) (60Hz)
[DisplayWidth] : 1280
[DisplayHeight] : 800
[DisplayBpp] : 32
[RefreshRate] : 60
[MonitorName] : Generic PnP Monitor
[MonitorMaxRes] :
[DriverName] : igdumd32.dll
[DriverVersion] : 7.14.0010.1409
[DriverAttributes] : Final Retail
[DriverLangEnglish] : English
[DriverLangLocal] : English
[DriverDateEng] : 1/2/2008 16:48:34
[DriverDateLocal] : 1/2/2008 4:48:34 PM
[DriverSize] : 2580480
[MiniVdd] : n/a
[MiniVddDateEng] : n/a
[MiniVddDateLocal] : n/a
[MiniVddSize] : 0
[Vdd] : n/a
[RenderWindow] : Yes
: No
[Debug] : No
[Signed] : No
[SignValid] : No
: {D7B78E66-6942-11CF-1476-3C21A2C2CA35}
[DDIVer] : 9
[DDIVerEng] : 9Ex
[DDIVerLocal] : 9Ex
: 0
[VendorID] : 0x8086
[DeviceID] : 0x2A02
[SubSystemID] : 0x01361025
[RevisionID] : 0x0003
[WHQL Level] : 0
[NoHardware] : 0
[DDAccelEnabled] : Yes
[3DAccelExists] : Yes
[3DAccelEnabled] : Yes
[AGP Enabled] : Yes
[AGPExists] : Yes
[AGPExistsValid] : Yes
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Brehanlc
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Subject:
AC runs fine but with Decal it crashes at login.
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What os are you running?
Also have you tried running decal without any plugins? To see if the error is with decal in general or a certain plugin?
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RoogonII
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Subject:
AC runs fine but with Decal it crashes at login.
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Just another idea ... As much as your game playing (and software) has not change in any way in recent times, has anything else changed recently on your computer in general? New additions or updates? You may have pick up the "straw that broke the camel's back" in a sense.
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Drakier
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Subject:
AC runs fine but with Decal it crashes at login.
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Reinstall ACDualClient, run it once, then close it properly and uninstall if you don't want to use it anymore.
You have remnants of an old install hanging around that need to be cleaned up.
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Isydon
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Subject:
AC runs fine but with Decal it crashes at login.
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Having Same issue using Windows 7. ( running in compatability mode as admin) log shows winxp ser pack 2 Here is log...
Decal (DenAgent.exe) version: 2.9.6.0
type, enabled, name, version, clsid
Plugins, 0, Hush!, 1.0.0.15, {37DEF914-A323-49FA-B948-3D0EF05E737F}
Plugins, 0, ArrowCam, 0.0.2.0, {413DDA06-CD95-45E2-B64C-DAC3B1D743F5}
Plugins, 0, GoArrow, 1.2.0.1, {46BBF551-8578-4A59-B2FB-B5D9F4C719FA}
Plugins, 1, Decal Hotkey System, 2.9.6.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}
Plugins, 0, Quest Timer, 2.4.0.2, {BB51962C-2EEE-4E67-A032-EEC1F11E66C8}
Network Filters, 1, Echo Filter 2, 2.9.6.0, {34239EAD-6317-4C40-A405-193BA5232DD8}
Network Filters, 1, Character Stats Filter, 2.9.6.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}
Network Filters, 1, World Object Filter, 2.9.6.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}
Network Filters, 1, Decal FileService, 2.9.6.0, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}
Network Filters, 1, Identify Queue Filter, 2.9.6.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}
Network Filters, 1, SpellFilter, 2.9.6.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}
Services, 1, Decal .NET Lifetime Service, 2.9.6.0, {71A69713-6593-47EC-0001-0000000DECA1}
Services, 1, Decal Dat Service, 2.9.6.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}
Services, 1, Decal Render Service, 2.9.6.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}
Services, 1, Decal Inject Gateway Service, 2.9.6.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}
Services, 1, Decal Input Service, 2.9.6.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}
Services, 1, Decal Networking Service, 2.9.6.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}
Services, 1, Decal D3DService, 2.9.6.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}
Surrogates, 1, Decal.Adapter Surrogate, 2.9.6.0, {71A69713-6593-47EC-0002-0000000DECA1}
Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.6.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}
Surrogates, 1, ActiveX Plugin Surrogate, 2.9.6.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}
Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}
Input Actions, 1, Delay Input Action, 2.9.6.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}
Input Actions, 1, Mouse Move Input Action, 2.9.6.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}
Input Actions, 1, Restore Input Action, 2.9.6.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}
Input Actions, 1, Polled Delay Input Action, 2.9.6.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}
Input Actions, 1, Typing Input Action, 2.9.6.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}
Input Actions, 1, Event Input Action, 2.9.6.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}
Operating System:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
[Protected Storage Service] : Manual
Decal Settings
[Injection Method] : Timer (Default)
[Portal Path] : C:\Program Files\Turbine\Asheron's Call - Throne of Destiny\
[Launcher App] : acclient.exe
[Update URL] : http://update.decaldev.com
[memlocs.xml] : 24536 bytes, Version 0.0.11.2187
[messages.xml] : 54173 bytes, Version 2008.04.15.1
[Video Memory] : 1999433728
D3DX Libraries (Only d3dx9_30 is required)
[d3dx9_24.dll] : Installed (9.5.132.0)
[d3dx9_25.dll] : Installed (9.6.168.0)
[d3dx9_26.dll] : Installed (9.7.239.0)
[d3dx9_27.dll] : Installed (9.8.299.0)
[d3dx9_28.dll] : Installed (9.10.455.0)
[d3dx9_29.dll] : Installed (9.11.519.0)
[d3dx9_30.dll] : Installed (9.12.589.0)
---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.
.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Not Installed
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed (Service Pack 2)
C++ Libraries
[msvbvm60.dll] : Installed (6.0.98.15)
[atl70.dll] : Not Installed
[mfc70.dll] : Not Installed
[msvcr70.dll] : Installed (7.0.9466.0)
[msvcp70.dll] : Installed (7.0.9466.0)
[atl71.dll] : Installed (7.10.3077.0)
[mfc71.dll] : Installed (7.10.3077.0)
[msvcr71.dll] : Installed (7.10.6014.4)
[msvcp71.dll] : Installed (7.10.3077.0)
Microsoft XML Libraries
[msxml3.dll] : Installed (8.110.7100.0)
[msxml4.dll] : Installed (4.10.9404.0)
---Video Device Information---
[Device] : NVIDIA GeForce 8800 GT
[Device Name] : \\.\DISPLAY1
[KeyDeviceID] : Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_053C196E&REV_A2
[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{B131850F-DD6F-4E3D-A944-34F9F8ACC816}\0000
[Manufacturer] : NVIDIA
[ChipType] : GeForce 8800 GT
[DACType] : Integrated RAMDAC
[Revision] :
[MemoryLocalised] : 1906 MB
[MemoryEnglish] : 1906 MB
[DisplayLocalised] : 1680 x 1050 (32 bit) (60Hz)
[DisplayEnglish] : 1680 x 1050 (32 bit) (60Hz)
[DisplayWidth] : 1680
[DisplayHeight] : 1050
[DisplayBpp] : 32
[RefreshRate] : 60
[MonitorName] :
[MonitorMaxRes] :
[DriverName] : nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
[DriverVersion] : 8.15.0011.8585
[DriverAttributes] : Final Retail
[DriverLangEnglish] : English
[DriverLangLocal] : English
[DriverDateEng] : 5/1/2009 05:02:00
[DriverDateLocal] : 5/1/2009 5:02:00 AM
[DriverSize] : 7593472
[MiniVdd] : n/a
[MiniVddDateEng] : n/a
[MiniVddDateLocal] : n/a
[MiniVddSize] : 0
[Vdd] : n/a
[RenderWindow] : Yes
[Beta] : No
[Debug] : No
[Signed] : No
[SignValid] : No
[Identifier] : {D7B71E3E-4551-11CF-575B-372502C2C535}
[DDIVer] : 10
[DDIVerEng] : 10
[DDIVerLocal] : 10
[iAdapter] : 0
[VendorID] : 0x10DE
[DeviceID] : 0x0611
[SubSystemID] : 0x053C196E
[RevisionID] : 0x00A2
[WHQL Level] : 0
[NoHardware] : 0
[DDAccelEnabled] : Yes
[3DAccelExists] : Yes
[3DAccelEnabled] : Yes
[AGP Enabled] : Yes
[AGPExists] : Yes
[AGPExistsValid] : Yes
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