Author Topic: Decal Causing AC to crash!
dayzed_dt 
Posts: 990
Registered: Jan 24, '08
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User ID: 1,277,480
Subject: Decal Causing AC to crash!
Im posting for a friend who is having a problem with his decal, right after he enters his user/pw and clicks on a world to enter it crash's giving him the normal " an error has ocored while running this program " or w/e it says.....

Also it worked fine befor turbine did there little maintaince thing, so that might have something to do with it also, i have his decal export here also, and i dont know if this matters but in decal under the services the decal inject gateway service has a red x in the box, and he has updated it already, any info/support on this would be much helpful, thanks.



Decal (DenAgent.exe) version: 2.9.6.0

type, enabled, name, version, clsid
Plugins, 1, Decal Hotkey System, 2.9.6.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}
Plugins, 1, LifeTank X, 11.9.0.8, {910C0F8E-827A-4E35-A980-50D57D0B1296}
Plugins, 0, MiniPK, <No Version>, {B9765335-51EC-4C24-AE39-D6E1BA6AE4AD}
Network Filters, 1, Echo Filter 2, 2.9.6.0, {34239EAD-6317-4C40-A405-193BA5232DD8}
Network Filters, 1, Character Stats Filter, 2.9.6.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}
Network Filters, 1, World Object Filter, 2.9.6.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}
Network Filters, 1, Decal FileService, 2.9.6.0, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}
Network Filters, 1, Identify Queue Filter, 2.9.6.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}
Network Filters, 1, SpellFilter, 2.9.6.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}
Network Filters, 1, Darkside Filter, 11.9.0.8, {F93FD48F-BA68-4BF5-A7B3-7908D1634331}
Services, 1, Decal .NET Lifetime Service, 2.9.6.0, {71A69713-6593-47EC-0001-0000000DECA1}
Services, 1, Decal Dat Service, 2.9.6.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}
Services, 1, Decal Render Service, 2.9.6.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}
Services, 1, Decal Inject Gateway Service, <No Version>, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}
Services, 1, Decal Input Service, 2.9.6.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}
Services, 1, Decal Networking Service, 2.9.6.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}
Services, 1, Decal D3DService, 2.9.6.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}
Surrogates, 1, Decal.Adapter Surrogate, 2.9.6.0, {71A69713-6593-47EC-0002-0000000DECA1}
Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.6.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}
Surrogates, 1, ActiveX Plugin Surrogate, 2.9.6.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}
Surrogates, 1, Version 1 Plugin Surrogate, <No Version>, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}
Input Actions, 1, Delay Input Action, 2.9.6.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}
Input Actions, 1, Mouse Move Input Action, 2.9.6.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}
Input Actions, 1, Restore Input Action, 2.9.6.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}
Input Actions, 1, Polled Delay Input Action, 2.9.6.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}
Input Actions, 1, Typing Input Action, 2.9.6.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}
Input Actions, 1, Event Input Action, 2.9.6.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}

Operating System:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)

[Protected Storage Service] : Manual

Decal Settings
: Timer (Default)
[Portal Path] : C:\Program Files\Turbine\Asheron's Call - Throne of Destiny\
[Launcher App] : acclient.exe
: http://update.decaldev.com
[memlocs.xml] : 24536 bytes, Version 0.0.11.2158
[messages.xml] : 54173 bytes, Version 2008.04.15.1
[Video Memory] : 329007104

D3DX Libraries (Only d3dx9_30 is required)
[d3dx9_24.dll] : Installed (9.5.132.0)
[d3dx9_25.dll] : Installed (9.6.168.0)
[d3dx9_26.dll] : Installed (9.7.239.0)
[d3dx9_27.dll] : Installed (9.8.299.0)
[d3dx9_28.dll] : Installed (9.10.455.0)
[d3dx9_29.dll] : Installed (9.11.519.0)
[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Not Installed
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed (Service Pack 1)

C++ Libraries
[msvbvm60.dll] : Installed (6.0.98.2)
[atl70.dll] : Not Installed
[mfc70.dll] : Installed (7.0.9466.0)
[msvcr70.dll] : Installed (7.0.9466.0)
[msvcp70.dll] : Installed (7.0.9466.0)
[atl71.dll] : Installed (7.10.3077.0)
[mfc71.dll] : Installed (7.10.3077.0)
[msvcr71.dll] : Installed (7.10.3052.4)
[msvcp71.dll] : Installed (7.10.3077.0)

Microsoft XML Libraries
[msxml3.dll] : Installed (8.100.1048.0)
[msxml4.dll] : Installed (4.20.9870.0)


---Video Device Information---
[Device] : NVIDIA GeForce 6150 LE
[Device Name] : \\.\DISPLAY1
[KeyDeviceID] : Enum\PCI\VEN_10DE&DEV_0241&SUBSYS_2A34103C&REV_A2
[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{3AD2FB5A-B0B6-48C8-9876-53A851E9C3F4}\0000
[Manufacturer] : NVIDIA
[ChipType] : GeForce 6150 LE
[DACType] : Integrated RAMDAC
[Revision] :
[MemoryLocalised] : 313 MB
[MemoryEnglish] : 313 MB
[DisplayLocalised] : 1280 x 768 (32 bit) (75Hz)
[DisplayEnglish] : 1280 x 768 (32 bit) (75Hz)
[DisplayWidth] : 1280
[DisplayHeight] : 768
[DisplayBpp] : 32
[RefreshRate] : 75
[MonitorName] : Generic PnP Monitor
[MonitorMaxRes] :
[DriverName] : nvd3dum.dll,nvwgf2um.dll
[DriverVersion] : 7.15.0011.7521
[DriverAttributes] : Final Retail
[DriverLangEnglish] : English
[DriverLangLocal] : English
[DriverDateEng] : 5/22/2008 21:49:00
[DriverDateLocal] : 5/22/2008 9:49:00 PM
[DriverSize] : 5689344
[MiniVdd] : n/a
[MiniVddDateEng] : n/a
[MiniVddDateLocal] : n/a
[MiniVddSize] : 0
[Vdd] : n/a
[RenderWindow] : Yes
: No
[Debug] : No
[Signed] : No
[SignValid] : No
: {D7B71E3E-4101-11CF-ED6E-3F0A02C2CA35}
[DDIVer] : 10
[DDIVerEng] : 10
[DDIVerLocal] : 10
: 0
[VendorID] : 0x10DE
[DeviceID] : 0x0241
[SubSystemID] : 0x2A34103C
[RevisionID] : 0x00A2
[WHQL Level] : 0
[NoHardware] : 0
[DDAccelEnabled] : Yes
[3DAccelExists] : Yes
[3DAccelEnabled] : Yes
[AGP Enabled] : Yes
[AGPExists] : Yes
[AGPExistsValid] : Yes

 

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Slayer Dayzed
Co-Leader of TLS
9:49:16 Hellsmagic tells you, "you pretty much run the server"
NO PEACING! Only when rejected is around.
CASH MONEY FOOL!
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Drakier 
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Subject: Decal Causing AC to crash!
this line right here tells me something is wrong
dayzed_dt posted:
Surrogates, 1, Version 1 Plugin Surrogate, <No Version>, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}


You'll need to clean uninstall Decal, and then hit Windows Update and make sure you have ALL the updates (including .NET 1.0, .NET 1.1, .NET 2.0, and .NET 3.5)

Once you're sure you have all those, reinstall Decal and Update. Hopefully things should look a little different then.

 

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Virindi-Inquisitor 
Posts: 6,908
Registered: Nov 18, '01
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Subject: Decal Causing AC to crash!
Decal clean install: http://forums.acdev.org/phpBB2/viewtopic.php?t=3445

 

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Virindi
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