Author Topic: Problems with new Decal installation
-Anomie- 
Posts: 10,993
Registered: Nov 12, '00
Extended Info (if available)
Real Post Cnt: 10,338
User ID: 54,195
Subject: Problems with new Decal installation
I'm coming back to AC after a couple of years away and just installed Decal, along with several plugins. When I try to log in to AC with Decal running, I can't get the AC screen to stay up, it keeps going back to the desktop as if I were hitting Alt-Tab (I play in full-screen mode). The client is running, I can hear the audio track to the intro movie playing in my speakers, but I can't get the AC screen to open. The only unusual thing in the Decal window is that there is a red X next to "Version 1 Plugin Surrogate 2.9.6.0". Could that be what's causing the problem? If so, how do I fix it? Any other suggestions are welcome, below is my DenAgent.exe export:


Decal (DenAgent.exe) version: 2.9.6.0

type, enabled, name, version, clsid
Plugins, 1, Combater 2, 2.0.0.3, {12533C7E-33E7-4663-8ABC-3036785B4715}
Plugins, 0, Decal Hotkey System, 2.9.6.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}
Plugins, 1, Archery Mode, 1.2.0.0, {7F1D3AA8-C0D7-47E3-9065-6782F61FF562}
Plugins, 0, PortalHelper, 1.9.0.8, {DADFF5A4-AE48-4FAA-955C-581B61501F53}
Plugins, 1, AmmoGimp, 1.4.1.0, {ED2A6D06-C27F-4A37-8043-D7E3B827F878}
Plugins, 0, Idler by Archui, 1.0.0.0, {FC6D04DE-FA1D-4F22-A79D-A92B74D32B63}
Network Filters, 1, Echo Filter 2, 2.9.6.0, {34239EAD-6317-4C40-A405-193BA5232DD8}
Network Filters, 1, Character Stats Filter, 2.9.6.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}
Network Filters, 1, World Object Filter, 2.9.6.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}
Network Filters, 1, Decal FileService, 2.9.6.0, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}
Network Filters, 1, Identify Queue Filter, 2.9.6.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}
Network Filters, 1, SpellFilter, 2.9.6.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}
Services, 1, Decal .NET Lifetime Service, 2.9.6.0, {71A69713-6593-47EC-0001-0000000DECA1}
Services, 1, Decal Dat Service, 2.9.6.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}
Services, 1, Decal Render Service, 2.9.6.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}
Services, 1, Decal Inject Gateway Service, 2.9.6.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}
Services, 1, Decal Input Service, 2.9.6.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}
Services, 1, Decal Networking Service, 2.9.6.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}
Services, 1, Decal D3DService, 2.9.6.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}
Surrogates, 1, Decal.Adapter Surrogate, 2.9.6.0, {71A69713-6593-47EC-0002-0000000DECA1}
Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.6.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}
Surrogates, 1, ActiveX Plugin Surrogate, 2.9.6.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}
Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}
Input Actions, 1, Delay Input Action, 2.9.6.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}
Input Actions, 1, Mouse Move Input Action, 2.9.6.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}
Input Actions, 1, Restore Input Action, 2.9.6.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}
Input Actions, 1, Polled Delay Input Action, 2.9.6.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}
Input Actions, 1, Typing Input Action, 2.9.6.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}
Input Actions, 1, Event Input Action, 2.9.6.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}

Operating System:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)

[Protected Storage Service] : Automatic

Decal Settings
: Timer (Default)
[Portal Path] : C:\Program Files\Turbine\Asheron's Call - Throne of Destiny\
[Launcher App] : acclient.exe
: http://update.decaldev.com
[memlocs.xml] : 24536 bytes, Version 0.0.11.2984
[messages.xml] : 53988 bytes, Version 2007.06.22.1
[Video Memory] : 254341120

D3DX Libraries (Only d3dx9_30 is required)
[d3dx9_24.dll] : Installed (9.5.132.0)
[d3dx9_25.dll] : Installed (9.6.168.0)
[d3dx9_26.dll] : Installed (9.7.239.0)
[d3dx9_27.dll] : Installed (9.8.299.0)
[d3dx9_28.dll] : Installed (9.10.455.0)
[d3dx9_29.dll] : Installed (9.11.519.0)
[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Installed (Service Pack 1)
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed

C++ Libraries
[msvbvm60.dll] : Installed (6.0.97.82)
[atl70.dll] : Not Installed
[mfc70.dll] : Not Installed
[msvcr70.dll] : Not Installed
[msvcp70.dll] : Not Installed
[atl71.dll] : Installed (7.10.3077.0)
[mfc71.dll] : Not Installed
[msvcr71.dll] : Installed (7.10.3052.4)
[msvcp71.dll] : Installed (7.10.3077.0)

Microsoft XML Libraries
[msxml3.dll] : Installed (8.90.1101.0)
[msxml4.dll] : Installed (4.20.9848.0)


---Video Device Information---
[Device] : NVIDIA GeForce 6800 Series GPU
[Device Name] : \\.\DISPLAY1
[KeyDeviceID] : Enum\PCI\VEN_10DE&DEV_00F9&SUBSYS_025410DE&REV_A2
[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{36EAB56F-6457-44C3-903D-9AE6907F7547}\0000
[Manufacturer] : NVIDIA
[ChipType] : GeForce 6800 GT
[DACType] : Integrated RAMDAC
[Revision] :
[MemoryLocalised] : 256.0 MB
[MemoryEnglish] : 256.0 MB
[DisplayLocalised] : 1680 x 1050 (32 bit) (60Hz)
[DisplayEnglish] : 1680 x 1050 (32 bit) (60Hz)
[DisplayWidth] : 1680
[DisplayHeight] : 1050
[DisplayBpp] : 32
[RefreshRate] : 60
[MonitorName] : SyncMaster 205BW, SyncMaster Magic CX203BW(Digital)
[MonitorMaxRes] : 1680,1050
[DriverName] : nv4_disp.dll
[DriverVersion] : 6.14.0010.8198
[DriverAttributes] : Final Retail
[DriverLangEnglish] : English
[DriverLangLocal] : English
[DriverDateEng] : 12/10/2005 04:06:00
[DriverDateLocal] : 12/10/2005 04:06:00
[DriverSize] : 3955456
[MiniVdd] : nv4_mini.sys
[MiniVddDateEng] : 12/10/2005 04:06:00
[MiniVddDateLocal] : 12/10/2005 04:06:00
[MiniVddSize] : 3536768
[Vdd] : n/a
[RenderWindow] : Yes
: No
[Debug] : No
[Signed] : No
[SignValid] : No
: {D7B71E3E-43B9-11CF-6853-5E2203C2CB35}
[DDIVer] : 9
[DDIVerEng] : 9 (or higher)
[DDIVerLocal] : 9 (or higher)
: 0
[VendorID] : 0x10DE
[DeviceID] : 0x00F9
[SubSystemID] : 0x025410DE
[RevisionID] : 0x00A2
[WHQL Level] : 0
[NoHardware] : 0
[DDAccelEnabled] : Yes
[3DAccelExists] : Yes
[3DAccelEnabled] : Yes
[AGP Enabled] : Yes
[AGPExists] : Yes
[AGPExistsValid] : Yes

 

-----signature-----
Imowyn, level 14X bazooka happy
Anomie, level 10X bazooka in training (still)
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agnari 
Posts: 7,595
Registered: Oct 10, '00
Extended Info (if available)
Real Post Cnt: 7,440
User ID: 48,760
Subject: Problems with new Decal installation
combater 2 is decal alpha 7 rated, we are running alpha 8 - THAT MAY be a problem.

portal helper is an alpha 6 rated plugin, see comment above.

idler is a RETIRED alpha 3 rated plugin, see above.

 

-----signature-----
Ag Nar
Portal Mule Master of the Loresraat
Mastering the pixels of gamedom, 1 MMORPG at a time..
Link to this post
-Anomie- 
Posts: 10,993
Registered: Nov 12, '00
Extended Info (if available)
Real Post Cnt: 10,338
User ID: 54,195
Subject: Problems with new Decal installation
I unistalled everything, ran the Decal registry cleaner, and did a reinstall of all necessary components, but still can't keep AC up on my screen when in full screen mode. However, it seems to work fine in windowed mode. Not sure if this is a Decal bug or just an idiosyncracy with my particular system, but here's my current log if anyone wants to check it out:

Decal (DenAgent.exe) version: 2.9.6.0

type, enabled, name, version, clsid
Plugins, 1, Decal Hotkey System, 2.9.6.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}
Network Filters, 1, Echo Filter 2, 2.9.6.0, {34239EAD-6317-4C40-A405-193BA5232DD8}
Network Filters, 1, Character Stats Filter, 2.9.6.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}
Network Filters, 1, World Object Filter, 2.9.6.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}
Network Filters, 1, Decal FileService, 2.9.6.0, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}
Network Filters, 1, Identify Queue Filter, 2.9.6.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}
Network Filters, 1, SpellFilter, 2.9.6.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}
Services, 1, Decal .NET Lifetime Service, 2.9.6.0, {71A69713-6593-47EC-0001-0000000DECA1}
Services, 1, Decal Dat Service, 2.9.6.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}
Services, 1, Decal Render Service, 2.9.6.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}
Services, 1, Decal Inject Gateway Service, 2.9.6.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}
Services, 1, Decal Input Service, 2.9.6.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}
Services, 1, Decal Networking Service, 2.9.6.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}
Services, 1, Decal D3DService, 2.9.6.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}
Surrogates, 1, Decal.Adapter Surrogate, 2.9.6.0, {71A69713-6593-47EC-0002-0000000DECA1}
Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.6.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}
Surrogates, 1, ActiveX Plugin Surrogate, 2.9.6.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}
Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}
Input Actions, 1, Delay Input Action, 2.9.6.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}
Input Actions, 1, Mouse Move Input Action, 2.9.6.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}
Input Actions, 1, Restore Input Action, 2.9.6.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}
Input Actions, 1, Polled Delay Input Action, 2.9.6.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}
Input Actions, 1, Typing Input Action, 2.9.6.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}
Input Actions, 1, Event Input Action, 2.9.6.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}

Operating System:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)

[Protected Storage Service] : Automatic

Decal Settings
: Timer (Default)
[Portal Path] : C:\Program Files\Turbine\Asheron's Call - Throne of Destiny\
[Launcher App] : acclient.exe
: http://update.decaldev.com
[memlocs.xml] : 24536 bytes, Version 0.0.11.2984
[messages.xml] : 53988 bytes, Version 2007.06.22.1
[Video Memory] : 254341120

D3DX Libraries (Only d3dx9_30 is required)
[d3dx9_24.dll] : Installed (9.5.132.0)
[d3dx9_25.dll] : Installed (9.6.168.0)
[d3dx9_26.dll] : Installed (9.7.239.0)
[d3dx9_27.dll] : Installed (9.8.299.0)
[d3dx9_28.dll] : Installed (9.10.455.0)
[d3dx9_29.dll] : Installed (9.11.519.0)
[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Installed (Service Pack 1)
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed

C++ Libraries
[msvbvm60.dll] : Installed (6.0.97.82)
[atl70.dll] : Not Installed
[mfc70.dll] : Not Installed
[msvcr70.dll] : Not Installed
[msvcp70.dll] : Not Installed
[atl71.dll] : Installed (7.10.3077.0)
[mfc71.dll] : Not Installed
[msvcr71.dll] : Installed (7.10.3052.4)
[msvcp71.dll] : Installed (7.10.3077.0)

Microsoft XML Libraries
[msxml3.dll] : Installed (8.90.1101.0)
[msxml4.dll] : Installed (4.20.9848.0)


---Video Device Information---
[Device] : NVIDIA GeForce 6800 Series GPU
[Device Name] : \\.\DISPLAY1
[KeyDeviceID] : Enum\PCI\VEN_10DE&DEV_00F9&SUBSYS_025410DE&REV_A2
[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{36EAB56F-6457-44C3-903D-9AE6907F7547}\0000
[Manufacturer] : NVIDIA
[ChipType] : GeForce 6800 GT
[DACType] : Integrated RAMDAC
[Revision] :
[MemoryLocalised] : 256.0 MB
[MemoryEnglish] : 256.0 MB
[DisplayLocalised] : 1680 x 1050 (32 bit) (60Hz)
[DisplayEnglish] : 1680 x 1050 (32 bit) (60Hz)
[DisplayWidth] : 1680
[DisplayHeight] : 1050
[DisplayBpp] : 32
[RefreshRate] : 60
[MonitorName] : SyncMaster 205BW, SyncMaster Magic CX203BW(Digital)
[MonitorMaxRes] : 1680,1050
[DriverName] : nv4_disp.dll
[DriverVersion] : 6.14.0010.8198
[DriverAttributes] : Final Retail
[DriverLangEnglish] : English
[DriverLangLocal] : English
[DriverDateEng] : 12/10/2005 04:06:00
[DriverDateLocal] : 12/10/2005 04:06:00
[DriverSize] : 3955456
[MiniVdd] : nv4_mini.sys
[MiniVddDateEng] : 12/10/2005 04:06:00
[MiniVddDateLocal] : 12/10/2005 04:06:00
[MiniVddSize] : 3536768
[Vdd] : n/a
[RenderWindow] : Yes
: No
[Debug] : No
[Signed] : No
[SignValid] : No
: {D7B71E3E-43B9-11CF-6853-5E2203C2CB35}
[DDIVer] : 9
[DDIVerEng] : 9 (or higher)
[DDIVerLocal] : 9 (or higher)
: 0
[VendorID] : 0x10DE
[DeviceID] : 0x00F9
[SubSystemID] : 0x025410DE
[RevisionID] : 0x00A2
[WHQL Level] : 0
[NoHardware] : 0
[DDAccelEnabled] : Yes
[3DAccelExists] : Yes
[3DAccelEnabled] : Yes
[AGP Enabled] : Yes
[AGPExists] : Yes
[AGPExistsValid] : Yes

 

-----signature-----
Imowyn, level 14X bazooka happy
Anomie, level 10X bazooka in training (still)
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