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Author Topic: AC Crashing Problems
Sir_Horibu 
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 Subject: AC Crashing Problems
Whenever I leave my computer running with LT, after bout 1-3hrs it gives me an error report that acclient crashed with decalnet.dll as part of it. Not sure why this is happening. I used to be able to use LT before and never get any kind of crash. Any help would be much appreciated. Here is my Decal Export:


Decal (DenAgent.exe) version: 2.9.6.0

type, enabled, name, version, location, clsid
Plugins, 1, HWAC_Stats.dll, 1.4.0.2, C:\Program Files\Decal Plugins\HWAC Stats\\HWAC_Stats.dll, {1D17D4A2-D62C-46B5-881E-A06EEF47D7DF}
Plugins, 1, GoArrow, 1.2.0.1, C:\Program Files\Decal Plugins\GoArrow\GoArrow.dll, {46BBF551-8578-4A59-B2FB-B5D9F4C719FA}
Plugins, 0, Babel Fish, 1.0.0.0, C:\Program Files\Decal Plugins\Babel Fish\Babel Fish.dll, {483346A1-7459-4F5D-AD76-A13B2E431D14}
Plugins, 0, Decal Hotkey System, 2.9.6.0, C:\Program Files\Decal 3.0\DHS.dll, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}
Plugins, 0, Make It!, 5.9.7.0, C:\Program Files\GouruWare\Make It!\MakeIt.dll, {70DD2CC6-E638-4F43-9F15-C84A0FC7DC76}
Plugins, 1, LifeTank XI, 11.7.0.2, C:\Program Files\LifeTank X\LTCore.dll, {910C0F8E-827A-4E35-A980-50D57D0B1296}
Plugins, 0, MiniMap, 1.0.0.1, C:\Program Files\Decal Plugins\MiniMap\MiniMap.dll, {92C09018-E815-4C22-987B-8E553154146E}
Plugins, 1, SkunkVision, 1.0.0.7, C:\Program Files\SkunkVision\SkunkVision.dll, {B8B64AFD-3D96-490D-A70B-CE962227148A}
Plugins, 0, Quest Timer, 2.4.0.2, C:\Program Files\Decal Plugins\Quest Timer\Quest Timer.dll, {BB51962C-2EEE-4E67-A032-EEC1F11E66C8}
Plugins, 0, Radar Add-on, 1.1.0.1, C:\Program Files\Decal Plugins\Radar Add-on\RadarService.dll, {CA23F8D7-7E71-423A-A928-BC5CDD8FBD96}
Network Filters, 1, ACDC Core Filter, 7.2.2.0, C:\Program Files\AC Dual Client\ACDCCore.dll, {2DB1B641-4039-4D69-831A-79915EC266CE}
Network Filters, 1, Echo Filter 2, 2.9.6.0, C:\Program Files\Decal 3.0\decalFilters.dll, {34239EAD-6317-4C40-A405-193BA5232DD8}
Network Filters, 1, Character Stats Filter, 2.9.6.0, C:\Program Files\Decal 3.0\decalFilters.dll, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}
Network Filters, 1, World Object Filter, 2.9.6.0, C:\Program Files\Decal 3.0\decalFilters.dll, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}
Network Filters, 1, Decal FileService, 2.9.6.0, C:\Program Files\Decal 3.0\Decal.FileService.dll, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}
Network Filters, 1, Identify Queue Filter, 2.9.6.0, C:\Program Files\Decal 3.0\decalFilters.dll, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}
Network Filters, 1, SpellFilter, 2.9.6.0, C:\Program Files\Decal 3.0\SpellFilter.dll, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}
Network Filters, 1, Darkside Filter, 11.7.0.2, C:\Program Files\Darkside Softwares\Darkside Filter\DarksideFilter.dll, {F93FD48F-BA68-4BF5-A7B3-7908D1634331}
Services, 1, Decal .NET Lifetime Service, 2.9.6.0, C:\Program Files\Decal 3.0\/Decal.Adapter.dll, {71A69713-6593-47EC-0001-0000000DECA1}
Services, 1, Decal Dat Service, 2.9.6.0, C:\Program Files\Decal 3.0\decaldat.dll, {37B083F0-276E-43AD-8D26-3F7449B519DC}
Services, 1, Decal Render Service, 2.9.6.0, C:\Program Files\Decal 3.0\decalrender.dll, {FB3C8286-88ED-4B4D-B413-94B40F346239}
Services, 1, Decal Inject Gateway Service, 2.9.6.0, C:\Program Files\Decal 3.0\Inject.dll, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}
Services, 1, Decal Input Service, 2.9.6.0, C:\Program Files\Decal 3.0\decalInput.dll, {B33307BA-706D-474A-80B9-70BB8D13EF3E}
Services, 1, Decal Networking Service, 2.9.6.0, C:\Program Files\Decal 3.0\decalnet.dll, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}
Services, 1, Decal D3DService, 2.9.6.0, C:\Program Files\Decal 3.0\D3DService.dll, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}
Surrogates, 1, Decal.Adapter Surrogate, 2.9.6.0, C:\Program Files\Decal 3.0\/Decal.Adapter.dll, {71A69713-6593-47EC-0002-0000000DECA1}
Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.6.0, C:\Program Files\Decal 3.0\decalFilters.dll, {443D4A68-5422-4E0C-9460-973F8FBDB190}
Surrogates, 1, ActiveX Plugin Surrogate, 2.9.6.0, C:\Program Files\Decal 3.0\Decal.dll, {7559F22F-C56F-4621-AE08-9C354D799D4B}
Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, C:\Program Files\Decal 3.0\Inject.dll, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}
Input Actions, 1, Delay Input Action, 2.9.6.0, C:\Program Files\Decal 3.0\decalInput.dll, {324D76B8-D8C7-4A81-B867-E4E1F874E488}
Input Actions, 1, Mouse Move Input Action, 2.9.6.0, C:\Program Files\Decal 3.0\decalInput.dll, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}
Input Actions, 1, Restore Input Action, 2.9.6.0, C:\Program Files\Decal 3.0\decalInput.dll, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}
Input Actions, 1, Polled Delay Input Action, 2.9.6.0, C:\Program Files\Decal 3.0\decalInput.dll, {762335B2-2274-4BB4-8B1F-F7286C949FF7}
Input Actions, 1, Typing Input Action, 2.9.6.0, C:\Program Files\Decal 3.0\decalInput.dll, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}
Input Actions, 1, Event Input Action, 2.9.6.0, C:\Program Files\Decal 3.0\decalInput.dll, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}

Operating System:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)

[Protected Storage Service] : Automatic

Decal Settings
: Timer (Default)
[Portal Path] : C:\Program Files\Turbine\Asheron's Call - Throne of Destiny\
[Launcher App] : ACDCClient.exe
: http://update.decaldev.com
[memlocs.xml] : 24528 bytes, Version 0.0.11.2886
[messages.xml] : 53271 bytes, Version 2006.08.22.1
[Video Memory] : 263057408

D3DX Libraries (Only d3dx9_30 is required)
[d3dx9_24.dll] : Installed (9.5.132.0)
[d3dx9_25.dll] : Installed (9.6.168.0)
[d3dx9_26.dll] : Installed (9.7.239.0)
[d3dx9_27.dll] : Installed (9.8.299.0)
[d3dx9_28.dll] : Installed (9.10.455.0)
[d3dx9_29.dll] : Installed (9.11.519.0)
[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Installed (Service Pack 1)
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed

C++ Libraries
[msvbvm60.dll] : Installed (6.0.96.90)
[atl70.dll] : Not Installed
[mfc70.dll] : Not Installed
[msvcr70.dll] : Not Installed
[msvcp70.dll] : Not Installed
[atl71.dll] : Installed (7.10.3077.0)
[mfc71.dll] : Installed (7.10.3077.0)
[msvcr71.dll] : Installed (7.10.3052.4)
[msvcp71.dll] : Installed (7.10.3077.0)

Microsoft XML Libraries
[msxml3.dll] : Installed (8.70.1113.0)
[msxml4.dll] : Installed (4.20.9841.0)


---Video Device Information---
[Device] : RADEON 9250
[Device Name] : \\.\DISPLAY1
[KeyDeviceID] : Enum\PCI\VEN_1002&DEV_5960&SUBSYS_0250174B&REV_01
[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{D161F275-673D-4523-BFED-C34BDCEA695B}\0000
[Manufacturer] : ATI Technologies Inc.
[ChipType] : RADEON 9250 (0x5960)
[DACType] : Internal DAC(400MHz)
[Revision] :
[MemoryLocalised] : 256.0 MB
[MemoryEnglish] : 256.0 MB
[DisplayLocalised] : 1024 x 768 (32 bit) (75Hz)
[DisplayEnglish] : 1024 x 768 (32 bit) (75Hz)
[DisplayWidth] : 1024
[DisplayHeight] : 768
[DisplayBpp] : 32
[RefreshRate] : 75
[MonitorName] : Plug and Play Monitor
[MonitorMaxRes] : 1600,1200
[DriverName] : ati2dvag.dll
[DriverVersion] : 6.14.0010.6614
[DriverAttributes] : Final Retail
[DriverLangEnglish] : English
[DriverLangLocal] : English
[DriverDateEng] : 5/3/2006 12:51:00
[DriverDateLocal] : 5/3/2006 12:51:00
[DriverSize] : 258048
[MiniVdd] : ati2mtag.sys
[MiniVddDateEng] : 5/3/2006 12:50:42
[MiniVddDateLocal] : 5/3/2006 12:50:42
[MiniVddSize] : 1540608
[Vdd] : n/a
[RenderWindow] : Yes
: No
[Debug] : No
[Signed] : No
[SignValid] : No
: {D7B71EE2-1A20-11CF-2D6D-5A22A0C2CB35}
[DDIVer] : 9
[DDIVerEng] : 9 (or higher)
[DDIVerLocal] : 9 (or higher)
: 0
[VendorID] : 0x1002
[DeviceID] : 0x5960
[SubSystemID] : 0x0250174B
[RevisionID] : 0x0001
[WHQL Level] : 0
[NoHardware] : 0
[DDAccelEnabled] : Yes
[3DAccelExists] : Yes
[3DAccelEnabled] : Yes
[AGP Enabled] : Yes
[AGPExists] : No
[AGPExistsValid] : Yes

 

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Sir_Horibu 
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 Subject: AC Crashing Problems
And btw, I have done the following so far:

* Turned All Graphic Settings Down to Minimum
* Deleted ALL Related Decal Apps and Asheron's Call and freshly downloaded everything and reinstalled
* Played Fullscreen/Windowed

Only thing I haven't done is reformat my computer. I heard someone say AC has issues with my graphics card. Haven't heard that before, but anyone know anything bout that? Its an ATI Radeon 9250 256MB PCI Card.

Thanks

 

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Sir_Horibu 
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 Subject: AC Crashing Problems
ok, took out my video card and played like I used to, still same problem, crashed after 2hrs of me playing. Getting very annoying. I'll try something else now. Any help or suggestions would be appreciated.

 

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Sir_Horibu 
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Ok, reformatted and everything was working fine, then suddenly (haven't changed anything on computer) its crashing again, here is the crash report:

AppName: acclient.exe
AppVer: 0.0.11.2886
AppStamp: 461f11ab
ModName: decalnet.dll
ModVer: 2.9.6.0
ModStamp: 45744771
fDebug: 0
Offset: 0002500a

at the offset, nothing was there cept for ........................ so not sure what in the world is going on. any help would be appreciated.

 

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Gordian3 
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 Subject: AC Crashing Problems
I've had this same crash for over a year now.
I've assumed it was something related to dislike between LTX devs an Decal devs and someone throwing an unhandled exception by some remote monitor.

I don't play enough to investigate it though.

I will say this, I've seen the crash happen in a cascade in the Sewers where other people drop and then seconds later I get the exception you describe. It could be tied to location though as I tried to PL a noob somewhere else and didn't have these crashes.

They happen for me on 2 different PCs with different graphics cards, system memory, running services etc.

I have a keypress plugin I wrote for ElTank long ago. I'm porting that to the new framework to see if that has any effect on any hidden deliberate crash.

 

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-ManOnFire- 
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 Subject: AC Crashing Problems
I got the same problem here and i tried everything i can think of.

I got 2 computers running different operatingsystem.

They both crash at about the same time, same errormessage as the first poster and i run anywhere from 1h to 2,5 or so.

I formatted both comps, reinstalled everything, new router, goin without a router, running comps with just AC, decal and LTxi installed.

This started to happen when i changed ISP service from ADSL to VDSL (faster uppload) and i dunno if that has anything to do with it but im rly running out of options here.

Help would be appriciated

 

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Sir_Horibu 
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Experimented and it seems its on a per location thing for me. Doesn't happen when i hunted in another spot for a week long, then go back to my old spot, crashed after 1hr. So not sure, perhaps certain dungeons are just not liked by decal/LT that much.

 

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-ManOnFire- 
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Yeah it's arealocated. I just tried another place and i went for 19h without any problems.

Would be cool if anyone could have a look at this though as i would love to hunt with my guild tongue

 

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pookybear348 
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same..cept i have 3 clients that were crashing on 1 puter and 2 on another. i turned ltx off..the mule traders stacked and run fine but castaway crashed 3 diff puters. ltx runs indefinatly or till comps run out so far. makes me wander if it is not ltx but decal itself..lol and of coarse ac ;p

 

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-ManOnFire- 
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Still cant get read of this problem and i tried everything, any ideas?

 

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Sir_Horibu 
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i'm testing something, seeing if it fixed the problem. I'll let you know, haven't tested it enough yet. i'll post it one way or the other.

 

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-ManOnFire- 
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Thing is that others can go with Decal/LTxi at the place where i crash all the time...

Damn this is getting anoying rly, cant rly figure out whats wrong and i tried everything confused

 

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Sir_Horibu 
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Think I found the problem. Haven't grinded hard yet so longest period I've gone so far is 3hrs, but still no crashing.

http://www.microsoft.com/downloads/details.aspx?familyid=C717D943-7E4B-4622-86EB-95A22B832CAA&displaylang=en
It's Windows Script 5.6. Which installs a bunch of dll files for scripting languages on your system. Found it by looking at some other decal sites that people were having crash issues and they recommended installing it. Let me know if it works for you.

 

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-ManOnFire- 
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ok ill get right on it

 

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-ManOnFire- 
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hmmm i run win XP 64 bit and i cant seem to find an package for that OS confused

 

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Sir_Horibu 
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don't worry, crashed again. so definatelly not a fix. so fustrating.

 

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Crelic_MT 
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 Subject: AC Crashing Problems
MS Script 5.6 is required for Lifetank to run, anyway... so you do need it.

As far as I know, everyone crashes. The time differences, best I can tell, is related to how much system RAM you have, how many programs you have running in the background, and how long the client runs. Usually the more RAM you have, the longer things will stay running. I have 2 gig of ram in my system and have been able to leave it IG for 10-12+ hours. And usually it ran more than that, but it was me clicking on the other Decal plugins running IG when it crashed.

So, from what I gather, it's based on the amount of RAM you have.. the more you have the long it lasts usually. I figure it's caused by a memory leak either in Decal or Lifetank, but neither one of us really know.

My suggestion has always been if you're only running 256-512meg of system ram, maybe it's time to upgrade. If that's not a possibility, then I would suggest running Decal with only Lifetank loaded and nothing else, even programs in the background like virus scanners or web browsers (even though you're supposed to be attended anyway you shouldn't be browsing the web). Also, while the client is running, I wouldn't click on the Lifetank icon in the Decalbar in-game. Get everything you need setup and leave it alone. I always crashed when opening something on the Decalbar IG.

Other than that, I'm not sure what else to tell you. Unless I've forgotten something that should be your best bet.

Thanks
C

 

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-ManOnFire- 
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Thx for reply Crelic.

I got two systems running and one has 2GB of some fancy modell RAM and the 7950GX2 card along with a AMD x2 5000+ while the other one has 512 ram and a crappy built in graphic card, but they both crash at the same time. So i realy doubt it has something to do with that, but then again im not exactly a computerwiz tongue

It's allso that i got ppl with way lower systems goin at the same dungeon and they dont crash. This is so very weird and it's about to drive me crazy...

Im trying again to go at another place to see what happends.

I even tried running with just AC installed along with needed uppdates and plugins. No difference and i seldom crash when i am at the computer, it's almost always when im not touching anything for a few hours that i crash.

 

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