Author Topic: Decal Update Help Please
_pumpkinkittypants_ 
Posts: 5,770
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Subject: Decal Update Help Please
Couldn't find anyone having the same problem but it's probably been addressed before.

Everytime I try to download Decal is runs fine and downloads ok but when I click update I get the same message "A file being updated is in use - close programs and try again" and follows the message up with "Your Decal components have been updated" yet everything remains red X'd. I've deleted and redownloaded decal quite a few times and no luck. Erased lifetank and ran with no plugins still nothing. Brand new laptop that took a while to get AC to even run. Off Vista Premium. I know Lifetank doesnt work but decal should, right?



Here's my export:


Decal (DenAgent.exe) version: 2.9.6.0

type, enabled, name, version, clsid
Plugins, -1, Decal Hotkey System, 2.9.6.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}
Plugins, 0, LifeTank XI, <No Version>, {910C0F8E-827A-4E35-A980-50D57D0B1296}
Network Filters, -1, Echo Filter 2, 2.9.6.0, {34239EAD-6317-4C40-A405-193BA5232DD8}
Network Filters, -1, Character Stats Filter, 2.9.6.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}
Network Filters, -1, World Object Filter, 2.9.6.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}
Network Filters, 0, Decal FileService, <No Version>, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}
Network Filters, -1, Identify Queue Filter, 2.9.6.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}
Network Filters, -1, SpellFilter, 2.9.6.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}
Network Filters, -1, Darkside Filter, 11.7.0.2, {F93FD48F-BA68-4BF5-A7B3-7908D1634331}
Services, -1, Decal .NET Lifetime Service, 2.9.6.0, {71A69713-6593-47EC-0001-0000000DECA1}
Services, -1, Decal Dat Service, 2.9.6.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}
Services, -1, Decal Render Service, 2.9.6.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}
Services, -1, Decal Inject Gateway Service, 2.9.6.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}
Services, -1, Decal Input Service, 2.9.6.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}
Services, -1, Decal Networking Service, 2.9.6.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}
Services, -1, Decal D3DService, 2.9.6.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}
Surrogates, -1, Decal.Adapter Surrogate, 2.9.6.0, {71A69713-6593-47EC-0002-0000000DECA1}
Surrogates, -1, Prefilter Network Filter Surrogate, 2.9.6.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}
Surrogates, -1, ActiveX Plugin Surrogate, 2.9.6.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}
Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}
Input Actions, -1, Delay Input Action, 2.9.6.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}
Input Actions, -1, Mouse Move Input Action, 2.9.6.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}
Input Actions, -1, Restore Input Action, 2.9.6.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}
Input Actions, -1, Polled Delay Input Action, 2.9.6.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}
Input Actions, -1, Typing Input Action, 2.9.6.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}
Input Actions, -1, Event Input Action, 2.9.6.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}

Operating System:
Home Edition (Build 6000)

Decal Settings
: Timer (Default)
[Portal Path] : C:\Program Files\Turbine\Asheron's Call - Throne of Destiny\
[Launcher App] : acclient.exe
: http://update.decaldev.com/
[memlocs.xml] : 24536 bytes, Version 0.0.11.2873
[messages.xml] : 53271 bytes, Version 2006.08.22.1
[Video Memory] : 546041856

D3DX Libraries (Only d3dx9_30 is required)
[d3dx9_24.dll] : Installed (9.5.132.0)
[d3dx9_25.dll] : Installed (9.6.168.0)
[d3dx9_26.dll] : Installed (9.7.239.0)
[d3dx9_27.dll] : Installed (9.8.299.0)
[d3dx9_28.dll] : Installed (9.10.455.0)
[d3dx9_29.dll] : Installed (9.11.519.0)
[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Not Installed
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed

C++ Libraries
[msvbvm60.dll] : Installed (6.0.97.97)
[atl70.dll] : Not Installed
[mfc70.dll] : Not Installed
[msvcr70.dll] : Installed (7.0.9466.0)
[msvcp70.dll] : Not Installed
[atl71.dll] : Installed (7.10.3077.0)
[mfc71.dll] : Installed (7.10.3077.0)
[msvcr71.dll] : Installed (7.10.3052.4)
[msvcp71.dll] : Installed (7.10.3077.0)

Microsoft XML Libraries
[msxml3.dll] : Installed (8.90.1002.0)
[msxml4.dll] : Installed (4.20.9841.0)


---Video Device Information---
[Device] : NVIDIA GeForce Go 7600
[Device Name] : \\.\DISPLAY2
[KeyDeviceID] : Enum\PCI\VEN_10DE&DEV_0398&SUBSYS_FF311179&REV_A1
[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{357A92EA-BED3-43C3-BCB8-6B417F04BD15}\0001
[Manufacturer] : NVIDIA
[ChipType] : GeForce Go 7600
[DACType] : Integrated RAMDAC
[Revision] :
[MemoryLocalised] : 256 MB
[MemoryEnglish] : 256 MB
[DisplayLocalised] : 1440 x 900 (32 bit) (59Hz)
[DisplayEnglish] : 1440 x 900 (32 bit) (59Hz)
[DisplayWidth] : 1440
[DisplayHeight] : 900
[DisplayBpp] : 32
[RefreshRate] : 59
[MonitorName] : Generic PnP Monitor
[MonitorMaxRes] :
[DriverName] : nvd3dum.dll
[DriverVersion] : 7.15.0010.9754
[DriverAttributes] : Final Retail
[DriverLangEnglish] : English
[DriverLangLocal] : English
[DriverDateEng] : 12/19/2006 16:38:00
[DriverDateLocal] : 12/19/2006 4:38:00 PM
[DriverSize] : 3055616
[MiniVdd] : n/a
[MiniVddDateEng] : n/a
[MiniVddDateLocal] : n/a
[MiniVddSize] : 0
[Vdd] : n/a
[RenderWindow] : Yes
: No
[Debug] : No
[Signed] : No
[SignValid] : No
: {D7B71E3E-40D8-11CF-D354-3BDF01C2CA35}
[DDIVer] : 9
[DDIVerEng] : 9Ex
[DDIVerLocal] : 9Ex
: 0
[VendorID] : 0x10DE
[DeviceID] : 0x0398
[SubSystemID] : 0xFF311179
[RevisionID] : 0x00A1
[WHQL Level] : 0
[NoHardware] : 0
[DDAccelEnabled] : Yes
[3DAccelExists] : Yes
[3DAccelEnabled] : Yes
[AGP Enabled] : Yes
[AGPExists] : Yes
[AGPExistsValid] : Yes

 

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_pumpkinkittypants_ 
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Subject: Decal Update Help Please
bump

 

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yaroz_vn 
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Subject: Decal Update Help Please
Are you running decal as administrator?

 

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Drakier 
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Subject: Decal Update Help Please
firstly, Plugins, 0, LifeTank XI, <No Version>, {910C0F8E-827A-4E35-A980-50D57D0B1296} looks wrong.. considering it says "No Version"

second, do you have the killbit.xml file in your Decal directory?

 

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_pumpkinkittypants_ 
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Subject: Decal Update Help Please
thanks for getting back to me drakier. im checkin on the killbit.xml. what happens is it gets to 4/5 updating and then says its busy. i did however see something for a split second that couldve been killbit.

 

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_pumpkinkittypants_ 
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Subject: Decal Update Help Please
OK I fiddled around and can now get it to update (don't know why I couldn't for a week but oh well) but just can't get it to show up IG. Probably a problem someone elses had so I'll check the decalboards. Probably has to do with my C++ libraries? Either way, I posted a new export if you wanna take a look at it to see if something that jumps out at you. Thanks again




Decal (DenAgent.exe) version: 2.9.6.0

type, enabled, name, version, clsid
Plugins, 1, Decal Hotkey System, 2.9.6.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}
Plugins, 1, LifeTank XI, 11.7.0.2, {910C0F8E-827A-4E35-A980-50D57D0B1296}
Network Filters, 1, Echo Filter 2, 2.9.6.0, {34239EAD-6317-4C40-A405-193BA5232DD8}
Network Filters, 1, Character Stats Filter, 2.9.6.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}
Network Filters, 1, World Object Filter, 2.9.6.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}
Network Filters, 1, Decal FileService, 2.9.6.0, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}
Network Filters, 1, Identify Queue Filter, 2.9.6.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}
Network Filters, 1, SpellFilter, 2.9.6.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}
Network Filters, 1, Darkside Filter, 11.7.0.2, {F93FD48F-BA68-4BF5-A7B3-7908D1634331}
Services, 1, Decal .NET Lifetime Service, 2.9.6.0, {71A69713-6593-47EC-0001-0000000DECA1}
Services, 1, Decal Dat Service, 2.9.6.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}
Services, 1, Decal Render Service, 2.9.6.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}
Services, 1, Decal Inject Gateway Service, 2.9.6.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}
Services, 1, Decal Input Service, 2.9.6.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}
Services, 1, Decal Networking Service, 2.9.6.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}
Services, 1, Decal D3DService, 2.9.6.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}
Surrogates, 1, Decal.Adapter Surrogate, 2.9.6.0, {71A69713-6593-47EC-0002-0000000DECA1}
Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.6.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}
Surrogates, 1, ActiveX Plugin Surrogate, 2.9.6.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}
Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}
Input Actions, 1, Delay Input Action, 2.9.6.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}
Input Actions, 1, Mouse Move Input Action, 2.9.6.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}
Input Actions, 1, Restore Input Action, 2.9.6.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}
Input Actions, 1, Polled Delay Input Action, 2.9.6.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}
Input Actions, 1, Typing Input Action, 2.9.6.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}
Input Actions, 1, Event Input Action, 2.9.6.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}

Operating System:
Home Edition (Build 6000)

[Protected Storage Service] : Manual

Decal Settings
: Timer (Default)
[Portal Path] : C:\Program Files\Turbine\Asheron's Call - Throne of Destiny\
[Launcher App] : acclient.exe
: http://update.decaldev.com
[memlocs.xml] : 24536 bytes, Version 0.0.11.2873
[messages.xml] : 53271 bytes, Version 2006.08.22.1
[Video Memory] : 546041856

D3DX Libraries (Only d3dx9_30 is required)
[d3dx9_24.dll] : Installed (9.5.132.0)
[d3dx9_25.dll] : Installed (9.6.168.0)
[d3dx9_26.dll] : Installed (9.7.239.0)
[d3dx9_27.dll] : Installed (9.8.299.0)
[d3dx9_28.dll] : Installed (9.10.455.0)
[d3dx9_29.dll] : Installed (9.11.519.0)
[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Not Installed
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed

C++ Libraries
[msvbvm60.dll] : Installed (6.0.97.97)
[atl70.dll] : Not Installed
[mfc70.dll] : Not Installed
[msvcr70.dll] : Installed (7.0.9466.0)
[msvcp70.dll] : Not Installed
[atl71.dll] : Installed (7.10.3077.0)
[mfc71.dll] : Installed (7.10.3077.0)
[msvcr71.dll] : Installed (7.10.3052.4)
[msvcp71.dll] : Installed (7.10.3077.0)

Microsoft XML Libraries
[msxml3.dll] : Installed (8.90.1002.0)
[msxml4.dll] : Installed (4.20.9841.0)


---Video Device Information---
[Device] : NVIDIA GeForce Go 7600
[Device Name] : \\.\DISPLAY2
[KeyDeviceID] : Enum\PCI\VEN_10DE&DEV_0398&SUBSYS_FF311179&REV_A1
[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{357A92EA-BED3-43C3-BCB8-6B417F04BD15}\0001
[Manufacturer] : NVIDIA
[ChipType] : GeForce Go 7600
[DACType] : Integrated RAMDAC
[Revision] :
[MemoryLocalised] : 256 MB
[MemoryEnglish] : 256 MB
[DisplayLocalised] : 1440 x 900 (32 bit) (59Hz)
[DisplayEnglish] : 1440 x 900 (32 bit) (59Hz)
[DisplayWidth] : 1440
[DisplayHeight] : 900
[DisplayBpp] : 32
[RefreshRate] : 59
[MonitorName] : Generic PnP Monitor
[MonitorMaxRes] :
[DriverName] : nvd3dum.dll
[DriverVersion] : 7.15.0010.9754
[DriverAttributes] : Final Retail
[DriverLangEnglish] : English
[DriverLangLocal] : English
[DriverDateEng] : 12/19/2006 16:38:00
[DriverDateLocal] : 12/19/2006 4:38:00 PM
[DriverSize] : 3055616
[MiniVdd] : n/a
[MiniVddDateEng] : n/a
[MiniVddDateLocal] : n/a
[MiniVddSize] : 0
[Vdd] : n/a
[RenderWindow] : Yes
: No
[Debug] : No
[Signed] : No
[SignValid] : No
: {D7B71E3E-40D8-11CF-D354-3BDF01C2CA35}
[DDIVer] : 9
[DDIVerEng] : 9Ex
[DDIVerLocal] : 9Ex
: 0
[VendorID] : 0x10DE
[DeviceID] : 0x0398
[SubSystemID] : 0xFF311179
[RevisionID] : 0x00A1
[WHQL Level] : 0
[NoHardware] : 0
[DDAccelEnabled] : Yes
[3DAccelExists] : Yes
[3DAccelEnabled] : Yes
[AGP Enabled] : Yes
[AGPExists] : Yes
[AGPExistsValid] : Yes

 

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Drakier 
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Subject: Decal Update Help Please
what's wrong with it now? it looks ok to me.

 

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TinyAlari 
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Subject: Decal Update Help Please
maybe the bar is moved or unseen.....reset bar position, maybe?

 

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Drakier 
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Subject: Decal Update Help Please
the only other thing I see is

[Protected Storage Service] : Manual

That should be set to Automatic, and should be running.

If you don't know how to get to it, click Start->Run and type "Services.msc" and press OK.

When the Services panel comes up, find the one that says Protected Storage and double-click it.

Set the Startup Type to Automatic, then click the button that says Apply. After that, click the button that says Start, then click OK.

 

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_pumpkinkittypants_ 
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Subject: Decal Update Help Please
wow ok i'll do that now. thanks drakier

 

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_pumpkinkittypants_ 
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Subject: Decal Update Help Please
yea didnt work lol

 

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Drakier 
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Subject: Decal Update Help Please
Please explain what exactly your problem is at this point, and post a new export for reference.

 

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